EXAM 2 Flashcards
What is the name of the plane?
Dash 8-400
Who is it manufactured by and where?
Bombardier, Toronto
What is the model of the plane?
Bombardier Q400 NextGen
How many seats?
78
How many rows on left
20
How many rows on right
19
How many doors?
4
Which doors do you actually board with?
L1 and L2
What powers the propellers?
The jet engines
How many flight attendants are required on the a-c?
2
Which engine is the first one?
Left
Which is engine number 2?
Right
What is an APU?
Auxiliary power unit, attached to the aircraft, provides warmth or air conditionner and electricity when propellers are not working.
What is GPU?
Ground power unit
What is the height of the A-C?
27 ft
What is the lenght of the A-C?
107 ft
What is the wingspan of the A-C?
93 ft
What is the range of the A-C?
2,519 km
What is the cruise speed of the A-C?
414 mph
What is the maximum altitude?
25000 ft
How many floor level exits?
4
How many emergency exits total on the A-C?
5
What is the emergency exit in the flight deck?
Emergency escape hatch
What are the two emergency exits in the forward section of the aircraft?
L1 and R1
What are the two emergency exits in the aft of the aircraft?
L2 and R2
What type is the L1 door?
Type 1 airstair door
Can the L1 door be opened on the inside and outside?
yes
What is the L1 door equipped with for a emergency water landing?
Ditching dam
What is the L2 door type?
Type one floor level exit door
Where is the L2 door ?
In the galley, on the left hand side.
Which exits shouldnt be used in a water evacuation?
AFT (2)
Who is reponsible for the AFT emergency doors?
P2
Who is responsible for the forward emergency doors?
Lead
Where is located the R1 emergency exit?
at row 2CD
Where does the provisionning agents come in?
R2 door
Which side does the plane get fueled?
Right
Which doors are used for boarding?
L1 &L2
Where is located the tail number?
On the tail and landing gear
All west jet tail numbers starts with?
4
Where is the registration number?
on the aft on the fuselage
What are the navigation lights for?
To know on which direction the plane is going.
Where is the navi green light?
wing left side
Where is the Navi red light
wing right side
What are the landing lights for?
Enhance the pilots view while landing and takeoff
Where are the landing lights?
Nose tip and wings
Where are the Taxi lights?
Nose tip
What are the taxi lights for?
To help notice that we are taxiing
What is the flashing red light on top of the fuselage for?
To notice that the propellers are working
Where is the strobe light for?
For direction
Where is the strobe light?
On the aft under the tail
What is a critical surface contamination?
Buildup of snow, frost or ice on the critical parts of the aircraft that would affect the flight performances.
Where are the critical surfaces of contamination?
Wings, proppelers, engine inlets, horizontal and vertical stabilizer.
How many lavatory is there in the q400?
1, in the forward side of the a-c,
What is the forward baggage compartment for?
Crew bags only
Where is the galley?
AFT
Who normally opens the L1&R1?
Ramp agents
Who normally opens the R2?
Provisionning agents
What will you ear before the doors get opened by a ramp agent?
A knock on the door
Who do you need permission before opening any doors?
The captain
Do the propellers need to be shutted down before opening any doors?
YES
What do you need to provide the agent with before he closes the door?
Thumbs up
How can you verify that the L1 door is locked?
Door operating handle must be horizontally aligned with the locked position placard.
On an emergency procedure, before opening any doors you need to look outside to asses the absence of what?
Smoke, fire, water or debris
Why do you need to asses using the other side of your hands?
If they get burned, you can still use your hands.
Do you need for the seal of the L1 door to deflate in an emergency?
NO
What do you need to do to take the weather curtains away on the L1 door in a water evac?
Pull red strap
When do you use the ditching dam?
Water evacuations
Where are the ditching dams?
L1 AND R1 doors
What is the pre-flight check for R1 emergency exit?
Ensure ditching dam lever cover is closed.
What to do if the ditching dam lever cover is opened?
Make sure the handle is at ‘land’ and close the cover.
What to do if a door is inop?
Advise captain
If you need to evac while the a-c is being fueled, you need to use which exits?
L1 AND L2
Are passengers authorized onboard while fueling?
Yes
The flight deck emergency escape hatch might be use in?
Last resort
How many class is there in the cabin?
1
Armrest must be in which position while taxi landing and takeoff?
down
What seats are located the emergency exits?
1 B , 2CD
Who should sit in the emergency exits seats?
ABP
Which seat have armrest that doesnt lift up?
1AB, 2CD
Which window must be fully open while taxi, landing and takeoff?
1A
What is the A1 window used to?
Asses the outside in event of an emergency because the L1 door doesnt have a window,
What to do in case of an inop. seat?
Advise captain
What may consist of an inop. seat?
- Seat belt missing or inop
- Seat is locked in reclined pos.
- Armrest inop. or missing.
- Bag restraint bar is missing or broke.
- Seat not properly secured on the floor track.
A passenger can use an inop. seat if:
Missing armrest: seat must remain in the upright position at all times.
Bag restraint bar missing: No bags are on the floor area of the affected row.
What should you put on the inop. seat?
Do not occupy headrest cover.
Passengers are not permitted to occupy a seat if:
- Seat belt missing or inop.
- Seat recline position is locked in the recline position.
- Seat is not properly secured on the track.
Would you need to relocate the passengers who are sitting behind one inoperative seat?
Yes.
What is the flotation time of a seat cushion?
8 hours with 2 people
What is a PSU?
Passenger Service Unit
What are in the PSU?
2 air vent
2 reading lights
FA call button
No smoke and fasten seat belt sign
Where are located the PSU?
Above each seat pair
What will the captain do in case of an inop. equipment?
Consult the MEL and write it in the log book.
Where is the MEL?
Flight deck
Who is responsible to report any defects with the captain?
Lead
What are the maximum weigh for the overhead bins?
20 lb 49 lb 60 lb
Where are the cabin curtains of the a-c?
L1 and galley
When should the cabin curtains be opened?
fueling, taxi , takeoff and landing.
Can a cabin curtain stay closed while fuelling?
Yes, if the weather is bad. A FA needs to remain in the cabin.
Where is located the wardrobe?
Forward cabin, left side
What is in the wardrobe?
Safety and emerg. equip.
Crew jacket
What is the max weight allowance on the floor of the wardrobe?
100lb
What is the max weight allowance on the rod of the wardrobe?
60lb
Can we store passengers items in the wardrobe?
NO
Pre-flight check for lavatory:
- FA call button operationnal
- Toilet flushes
- Supp lavatory supplies
- Ashtrays presents
Where is the lavatory?
Forward right section of the A-C.
Should the lavatory be vacant and closed for takeoff and landing?
YES
Is there a sink in the lavatory?
Yes, BUT the faucet is NON-FONCTIONAL for tails 401-416.
What is the Pre-flight check for the lavatory door?
Verify door locks and unlock
What is the Pre-Flight check for the lavatory smoke detector?
- Status indicator light is green
- Clear of obstruction
Where is the lavatory smoke detector?
Ceiling
What will we ear if the smoke detector is activated?
One chime through the PA and continuous high pitch alarm.
What is the Pre-flight check for the lavatory fire extinguisher?
- Heat temperature indicator is completely white
- Waste bin flap closes properly
Where is located the fire extinguisher in the lavatory?
On the back of the lavatory waste container.
What colour will the temperature indicator will turn out if there is a fire in the lavatory?
Black
Where is the temperature indicator in the lavatory?
Inside of the waste compartment door.
What does the waste system consist of?
One tank under the floor.
What should you do if there is a malfunction or overflush in the lavatory?
Report immediatly to the captain because it is a malfunction of the electronic system that could cause a fire.
Is there a drain on the floor of the toilet?
YES
Why should the drain on the floor of the toilet can’t be obstructed?
Because it is a part of the pressuration system.
When should you check the lavatory?
Every 30 minutes
Is there running water in the q400?
NO
Can you store garbage bags in the lavatory?
YES, under the condition that :
- The door can lock
- Smoke detector is working
- Clear plastic bag is used
- ONLY during the preparation for landing
- Door is locked so passengers cant use.
What is the galley equipped with?
- 3 hot beverages containers
- 3 half service carts
- 1 half waist cart
- work surface
- waste containers with flaps
- miscellaneous stowage cupboard
- galley control pannel
- stowage containers
Where do we store excess things of the galley?
In the overhead bin of 19 CD
If there is a malfunction of the hot beverage containers, what should you do?
Put on OFF and advise captain.
If there is a fire in the hot beverage containers what do you do?
Breakers on OFF and notice captain.
The hot beverages containers need to be secured with the red restraint latches when?
taxi, landing, takeoff and turbulance.
What are the 2 different type of stowage in the galley?
- Cupboard with door and latch
2. Removable metal stowage container
When should the galley cupboards and containers be secured with the restraint latches?
Taxi, takeoff, landing and turbulence.
What does a red dot means on the cupboard in the galley?
It is not locked
Should the galley remains secure at all time when not in use?
YES, stow as you go.
Should you monitor circuit breakers frequently?
Yes, if there is a problem with the circuit, they will pop out and you need to advise the captain. DO NOT TOUCH.
What does the galley control panel include?
- Galley light control
- hot beverage containers control
- Circuit breakers
What is the pre-flight check for circuit breakers?
Circuit breakers are set.
What are the four circuit breakers in the galley for?
3 for the HBC, one for the galley lights
When should the carts be on the brakes and latches closed?
taxi, takeoff, landing and turbulence
Pre-flight check for Cart brakes?
- Step on the green pedal to release cart brake.
- Remove cart from stowage.
- Press down on red pedal to engage brakes.
- Test brake function by pushing the cart.
When should the galley carts be on the brakes?
At all times that the cart is stationary, in the galley as well as in the cabin.
What does red pedal on the galley carts mean?
Locked
What does green pedal on the galley carts means?
Unlocked
What can be disposed in the toilet?
Excess liquids from pop cans, drinking cups, coffee pots, ice, etc.
What can be disposed in the sink while in the air?
Water and ice only
Can beverage containers touch the surface of the lavatory?
NO
FA Jumpseat pre-flight check:
- Harness is operable and retractable
- Seat bottom self stow
- aft jumpseat opens and secures into position.
What to do is a FA jumpseat is unoperable?
- Advise captain
- Place a ‘flight attendant use only’ on the passenger seat most accesible to assigned exit.
- Relocate passenger
Where should the FA sit if the Lead jumpseat is unoperative?
Lead would go to the P2 jumpseat
P2 1B
Where would the FA sit if the P2 jumpseat is unoperative?
Lead L1 jumpseat
P2 20B
Can you sleep in the jumpseat?
NO
Can you read in the jumpseat?
Yes, only when you are not in the critical phases of the flight and done doing your duties.
Can you eat in the jumpseat?
Yes, only when you are not in the critical phases of the flight and done doing your duties.
Pre-flight check for the PA-interphone system:
- PA-Interphone test must be done with the crew present.
- Perform PA-Interphone test.
What does PTT mean?
Push To Talk, button inside the handset. To talk to the cabin.
What does ATT means on the PA system?
FA to FA call
What does CALL means on the PA system?
Cabin to flight deck
What does PA means on the PA system?
Passenger address announcement
What does EMER means on the PA system?
Emergency call to flight deck
Where are the advisory pannels located?
- One mid-cabin
- One aft ceiling
What is the chime and colour from a passenger call from seat?
Chime: High
Colour: Amber
What is the chime and colour from a passenger in lavatory?
Chime: High
Colour:orange
What is the chime and colour from a flight deck crew call?
Chime: Highlow
Colour: Red
What is the chime and colour from a Attendant call?
Chime: highlow
Colour: Nothing
What is the chime and colour for a PA system in use?
Chime: none
Colour: Green
What is the chime and colour from the flight deck emergency?
Chime: highlow
Colour: Flashing red
What is the chime and colour for the activated lavatory smoke detector?
Chime: Repeating alarm
Colour: Red
In the case of an emergency, the flight deck will command ‘BRACE, BRACE,BRACE’. When will you hear it, what do you need to do, and what are the signals?
- Approx. 30 seconds before touchdown.
- Assume brace position and shout it to passengers.
- 3 highlow
In the case of an emergency, the flight deck will command ‘FLIGHT ATTENDANTS BE SEATED’. When will you hear it, what do you need to do, and what are the signals?
- Approx. 2 minutes before touchdown.
- Cabin crew must secured themselfs in the jumpseat
- 2 highlow
What is the pre-flight check for the Automated announcement system?
- System is on.
- Press any announcements to ensure it is functionnal.
Where is the automated announcement system?
Above the wardrobe
How many automated annoucement system do we have?
1
What is the pre-flight check for the FA control pannel
?
- NVS button ON.
- Cabin temp. set.
- Cabin and airstair lightning set.
- Complete PSU check.
- Activate PSU system.
- Verify PSU is on by pushing a passenger call button.
Where is the FA control pannel?
Front of row 1AB overhead bin
How many FA control pannel is there in the A-C?
1
What does the FA control pannel controls?
- Cabin light
- Cabin temp.
- Active noise and vibration control system (NVS)
Do you need to ask the flight deck to have control of the cabin temp?
YES
What does NVS stands for?
Active noise and vibration system.
What to do is the FA control pannel indicates that the NVS is inop?
Press on the ON button for 5-10 seconds.
If it is still inop. advise the captn.
Which cabin lights are recommended for nights flights?
Accent lights
When should all the lights be on?
- Boarding
- Safety briefing and demo
- Cabin checks (day only)
- Deplanning
- Cabin emergencies.
Which lights should be on during daytime?
- Sidewall
- Overead
Which lights should be on during Dawn?
- Sidewall or accent lights
Which lights should be on during Night
- Accents lights only
Should the galley be in total darkness during night flights?
NO
Should the galley be in total darkness during night flight?
NO
How long should the cabin lights be on for the photo luminescent strips to recharge?
Minimum of 15 minutes
What do you need to do with the boarding lights when the aircraft is unnatended?
OFF
Where are located the exit signs?
Above each exits
Where are located the ceilling exit lights?
Ceiling of the fuselage adjacent to each exits
Where are located the floor proximity lights?
2 photo luminescent strips on both sides of the aisle that highlights it and patch to each exits.
What does ELS means?
Emergency light switch
What is the pre-flight check for the ELS?
- Switch is covered by plastic guard
- Switch is in normal position
- Green background light is illuminated
Where is located the ELS?
Besides the LEAD jumpseat, above PA.
What is the type of belt in the flight deck?
5 point
Does all the seats in the A-C have the inertia reel lock?
YES
What is the flight deck oxygen for?
decompression or smoke filled flight deck.
Can the flight deck oxygen be used for first aid?
NO
Where are located the 2 flight deck oxygens masks?
above each pilots and the observation seat.
What is the key lock of the flight deck used for?
- Overnight security
What are the blowout pannels for on the door of the flight deck?
- Prevent damage from depressurization
Where are located the blowout pannels?
- Flight deck door
- Forward baggage compartment door
- Bulkhead
Do you need to contact flight desk before pulling on the FA flight deck access switch?
Yes, if not, they wont grant access.
What will happens if after 40 secs not answering for the FA flight deck access button?
The door will unlock automatically
What will be the colour of the light of FA flight deck access button if the access is garnted?
AMBER
What will be the colour of the light of FA flight deck access button if the access is DENIED?
White light will extinguish.
What does the forward baggage compartement door need to be during the flight.
LOCKED during all flight
What are the pre-flight checks for the LEAD?
- Rows 1-10
- Forward flight attendant station.
- R1 emergency exit.
- Emergency equipment cupboard.
- Wardrobe
- Lavatory
- FA control pannel
What are the pre-flight checks for the P2?
- Rows 10-20
- Aft FA station
- Galley
- LH doghouse
- RH doghouse
- ast aft LH nad RH overhesd bins
- Galley control pannels
What does PFC stands for?
Pre flight checklist
What is the pre-flight check for the first aid oxygen?
- 1 mask attached to Hi flow outlet
- Gauge reads 1100 psi or above
- Carry strap attached
How many first aid oxygen is there on board?
2
Where are the 2 first aid oxygen?
- Top of RH doghouse
- Forward side of LH doghouse
How many outlets is there on the first aid oxyegn?
2 outlets
How long can 1 first aid oxygen cylinder last for?
Approx. 35 minutes for 2 passengers.
Which oxygen should not be used for more than 500 psi by the passengers?
The first aid oxygen
What does Flight Attendant reserve means?
That a minimum of 500 psi should remain in each of the first aid oxygen cylinder in case of a depressurization.
What is the pre-flight check for the oxygen restraint sleeve?
- Present
How many oxygen restraint sleeves is there in the a-c?
4
Where are the oxygen restraint sleeves?
AFT LH overhead bin
What is the pre-flight check for supplemental oxygen?
- 3 masks attached to outlet
- Gauge reads at least 1100 psi
- Carry strap attached
How many supplemental oxygen is there in the A-C?
3
Where are the supplemental oxygen?
1 in emergency equipment cupboard
2 in RH doghouse drawer
How many blankets is there on board?
5
Where are the blanket stowed?
in the last LH overhead bin
Can the blankets be use by passengers?
NO
Pre flight check for the headrest covers?
Secured in designated location.
How many ‘do not occupy’ headrest covers in the ac?
2
How many ‘FA use only ‘ headrest covers in the AC?
1
Where are stowed the headrest covers?
Aft LH overhead bin
What does ELC stands for?
Emergency landing checklist
What is the pre-flight check for ELC?
- All pages are present and legible
- Correct revision number
How many ELC onboard?
2
Where are the ELC?
Below each FA jumpseat
What does FAF stands for?
FA folder
Pre-fligth check for FAF?
Present
How many FAF onbard?
1
Where is the FAF?
aft RH overhead bin
What is in the FAF?
- Supp. briefing cards
- IHR’S
- Passenger assesment forms
- Safety data sheets
- Spare safety features cards
- Unserviceable tags
- POS INOP forms
- BOB receips
What does SDS stands for?
Safety data sheets
Pre-flight check for SDS?
Present
How many SDS are there on board and where is it?
1 located in the FAF
What is a SDS?
Doc. that contains info on the potential hazards and how to work safely with them.
Pre flight check for supplemental briefing cards?
- 2 english present
- 2 french present
Where are the additional supplemental briefing cards?
FAF
Are the supplemental briefing cards in braille?
YES
Pre-flight check for the FAM?
- Present
- Correct revision number
How many FAM onboard and where?
1 in the aft RH overhead bin
Pre flight check for the safety features cards?
- Present
- 20-30 spare in the FAF
How many saftey features cards onboard and where they are?
One per passenger seat, in the upper literature pocket
Pre flight check for AED?
- Green light is blinking
- Accesory patch is attached to AED
- Seal is intact
How many AED on board?
1
Where is the AED?
EEC
What does EMK stands for?
Emergency medical kit
Pre flight check for EMK?
- Seal intact
How many EMK and where is it located?
1 in the wardrobe
Who can use the EMK?
Qualified medical personnel (proof required)
Crew while on the phone with med link
What does PBE stands for?
Protective breathing equipment
Preflight check fot PBE?
- Pouch is secured in protective case
- Break away shield is intact
- Seal intact
How many PBE is the in the cabin?
3
Where are the PBE located?
1 emergency equipment cupboard
2 LH doghouse drawer
How long will the PBE work?
15 minutes
What colour is the PBE?
Beige
If the PBE is on fire do not use:
Water or carbon dioxyde to try to extinguish it.
pre flight check for first aid kit and UPK?
Seal intact
How many first aid kit and UPK onbard?
2
Where are the First aid kit and UPK ?
1 in wardrobe
1 in RH doghouse drawer
What is in the UPK?
Protection and equipment to handle body fluids.
What is in the mess kit?
Items used for First aid and grooming.
Where is the mess kit?
Aft RH overhead bin
What is in the mess kit:
- Alchool wipes
- bandages
- earplugs
- needle disposal kit
- biohazard bag
- 2 accidental spill kit
- 2 packets of fluid solidifier
Pre flight check for DME flahslight?
- Red light flashed every 3-10 seconds
- Tamper shield installed
How many DME flashlight onboard?
2
Where are the DME flashlights?
1below each FA jumpseat
How long does the DME flashlight last?
Approx. 4 hours
Pre fligth check for Halon 1211 fire extinguisher?
- Label reads ‘Halon’
- Needle in green zone of pressure indicator
- Pin is in place
- Nozzle is unobstructed
- Seal is intact
How many Halon 1211 fire extinguisher si there onborad?
3
Where are the 3 Halon 1211 fire extinguisher located?
1 in EEC
2 in LH doghouse drawer
What do you need to weat while using the Halon 1211?
PBE
How to use the Halon 1211 fire extinguisher?
PASS
- Pull the pin
- Aim the hose at the base off the fire
- Squeeze the handles
- Sweep the hose from side to side
Pre flight check for crew life vest?
- Secured in sealed pouch
How many crew life vests on board?
2
Where are the crew life vests?
1 below each FA jumpseat
Pre-flight check for infant life vest?
Sealed
How many infant life vest on board?
8
Where are located the infant life vests?
Galley compartment
What needs to be with the infant life vest?
Operating instruction cards
Pre-flight check for megaphone?
- Audible click sounds when handle is squeezed
How many megaphone is there onboard?
1
Where is the magaphone?
EEC
What should you use if the PA is unoperative?
Megaphone
What does ELT stands for?
Emergency locator transmittor
Where are the 2 ELT?
1 on the tail skeg
1 portable on the forward side of the RH doghouse
How long will the ELT signal for?
48 hours
Pre flight check for portabel ELT?
- Present
- Switch is in OFF position
Pre flight check for onboard wheelchair?
- secured in stowage straps
Where is located the onboard wheelchair?
Wardrobe
What is the onboard wheelchair for?
Transport of special needs passenger to the lavatory
Pre flight check for oxygen restraint sleeves?
Present
How many oxygen restraint sleeves onbard?
4
Where are located the oxygen restrain sleeves?
Aft LH overhead bin
Pre flight check for restraint kit:
Seal is intact
How many restraint kits on board?
1
Where are the restraint kits located?
Wardrobe
Where is the safety demo kit located?
Wardrobe
What colour is the saftey demo kit?
Grey
What is in the saftey demo kit?
I safety features card
1 seat belt extension
passenger load count forms
Pre flight check for seat belt extensions:
Correct amount in stowage pouch
How many seat bealts extensions on board?
6
Where are the seat belts extensions located?
LH doghouse drawer
Can a passenger seated on the exit row use a belt extension?
NO
Pre flight check for headguards?
Present in designated location
How many headguards on the plane and where is it ?
1 in the wardrobe
What equipment is located in the flight deck?
- Fire protective gloves
- Crash axe
- Halon fire extinguisher
- PBE
- 3 life vests
- 2 DME flashlights
Where are the unserviceable tags located?
In the FAF
What are the unserviceable tags for?
To label inop. piece of equipment.
Procedures for soiled aircrafts items?
1 Don protective gloves
2 Place item in biohazard bag
3 Label bag with unserviceable tag
4 Place bag in last available overhead bin
5 offload the bag to a CSA at the next stop.
Procedures for soiled seat bealts?
1 DON gloves
2 Clean it if possible
3 Put a Do not occupy headrest
Where the lead should be while assuming the protective position?
Between wardrobe and lavatory
Where should P2 be while assuming the protective position?
Beside jumpseat in galley, holding assist handle
You should check on guests every:
15 minutes
You should check the lavatory conditions every:
30 minutes
Is there drop down oxygen in the q400?
NO
