efficiency and competitiveness

Question 1

quality

Answer 1

quality improve brand image and customer loyalty and increase revenue and cut costs

Question 2

total quality management

Answer 2

every department is responsible for it’s own quality in each stage of production

Question 3

advantages of tqm

Answer 3

• all aspects of quality in business are considered
• cost of poor quality illuminated by getting it right first time
• clear focus on customer needs which AIDS competitiveness
• provide the positive and motivating working environment
• make the best use of Talent in workforce

Question 4

disadvantages of tqm

Answer 4

• making business may be slow
• maybe seem to focus too much on processes and not the final product
• too much leadership given to workers who lacked leadership skills
• too much stress on workers demotivating- investment needed for training and disruption of Change

Question 5

just in time

Answer 5

relies on customers demand to put resources into production process
reducing waste

Question 6

kaizen

Answer 6

improvement to Quality this Focuses on getting the product right first time with no defects this saves time money and waste resources are kept into minimum

Question 7

kanban

Answer 7

used to track products and raw materials to the production process and Trigger production of more parts to be delivered

Question 8

advantages of jit

Answer 8

• production of storage costs limits waste and Warehouse in space
• working capital is freed up can be used elsewhere
• unsaleable for ducks or Not Over produced
• production can be responsive to demand make products me customer needs cutting time taken to manufacture and deliver

Question 9

disadvantages of Jit

Answer 9

• the system depends on reliability of suppliers
• just in time requires involvement of everyone in the business this can be costly
• without buffer stock business may be unable to respond to large increases in demand