E-Commerce (selling online)

Question 1

Advantages of selling online

Answer 1

Online discounts
Check availability
Order from your own home
No retail outlet required
Worldwide sales
24/7 purchasing
3D viewing of products

Question 2

Disadvantages of selling online

Answer 2

Cannot see or touch before you buy
Hacking/virus
Customers dont like giving personal details over the internet
No personal contact
Difficult to return goods
Delivery charge
High level of returns
Internet connectivity