Diversity/Cultural Competence

Question 1

What is the rule for diversity questions?

Answer 1

If you identify a “diversity” question, choose a “diversity” answer

Questions include: Culture, Elderly, LGBTQ and Disabilities

Question 2

What is cultural competence?

Answer 2

The ability to have awareness of one’s own culture and knowing how to interact effectively with people of different cultures

Question 3

What cultural traits are associated with Native Americans and Alaskan Natives?

Answer 3

1) Great RESPECT FOR ELDERS because they hand down traditions
2) SPIRITUAL HEALERS are traditional leaders (medicine man/shamans)
3) Value listening and COMFORTABLE WITH SILENCE
4) High degrees of SUICIDE AND ALCOHOLISM
5) AVOID EYE CONTACT as a SIGN OF RESPECT

Question 4

What cultural traits are associated with Latino-Hispanics?

Answer 4

1) Mostly ROMAN CATHOLIC and EXTENDED FAMILY SYSTEM
2) Demonstrate SHAME WHEN SEEKING MENTAL HEALTH ASSISTANCE
3) EXCESSIVE EMOTIONALITY when confronted with a crisis

Question 5

What cultural traits are associated with Asian/Pacific Islanders?

Answer 5

1) Obligation to PARENTS and RESPECT for ELDERS
2) ELDERS are the FAMILY decision-makers
3) Resolve conflicts WITHIN the FAMILY
4) LESS Emotional expressiveness
5) Use ALTERNATIVE health methods / Ex: Coining, acupuncture, cupping and herbal remedies

Question 6

What cultural traits are associated with the Elderly?

Answer 6

1) Remain PATIENT and RESPECTFUL - DO NOT USE AN AGGRESSIVE APPROACH
2) Address client with Mr. or Mrs. as a sign of RESPECT, especially if you are a younger social worker
3) FREQUENT APPOINTMENTS might be needed during the beginning of treatment-home visits
4) Respect elder’s capacity for SELF-DETERMINATION if they are mentally alert
5) If the client has medical issues, RULE OUT MEDICAL FIRST BEFORE DECISION MAKING

Question 7

What cultural traits are associated with gender identity clients/LGBTQ clients?

Answer 7

1) Be aware that LGBTQ clients FIRST HAVE CONCERNS ABOUT YOUR VALUES
2) Support the client in UNDERSTANDING THEIR OWN sexual orientation prior to sharing/opening up with family and friends
3) “Coming Out” to friends and family members is a stressful decision for clients

Question 8

What cultural traits are associated with clients with disabilities (physical or mental)?

Answer 8

1) Explore the client’s NEED FOR SPECIAL ACCOMMODATIONS FIRST
2) Respect self-determination if mentally stable
3) DO NOT CHALLENGE clients who have a VERY LOW LEVEL of cognitive function