definitions 2.5 Flashcards

1
Q

layers

A

levels of job roles in the business from the highest paid director to the most jounior staff

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2
Q

organisational structure

A

the way that a business organises its workers

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3
Q

permanent contract

A

employee will be employed by a business on an ongoing basis

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4
Q

responsibility

A

things that someone is required to do in order to fufil their role in the business

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5
Q

roles

A

different roles within a business

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6
Q

span of control

A

the number of employees that are managed by a manager

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7
Q

temporary contract

A

An employee will be employed for a fixed amount of time

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8
Q

zero hour contract

A

An employee will be employed on a flxible contract which does not guarantee any hours of work

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9
Q

Jargon

A

technical or obscure words used by a particular group of people

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10
Q

hierachial structure

A

many layers and small spans of control

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11
Q

hierarchy

A

level of responsibility

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12
Q

freelancer

A

someone who is self employed and contracted by businesses to work for them

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13
Q

freelance contract

A

not directly employed by the business but is self employed and paid by the business for the work they do

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14
Q

flat structure

A

has fewer layers and wider span of control

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15
Q

effective communication

A

communication should be clear and easily understood

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16
Q

decentralised structure

A

decisions are made locally. Each layer is given more autonomy

17
Q

centralised structure

A

an organisation in which most decisions are made by head office

18
Q

contract

A

a legally binding document which is signed by both parties

19
Q

barriers to communication

A

things that stop communication

20
Q

autonomy

A

the freedom or independence to make own decisions

21
Q

authority

A

how much you are able to direct other mebers of staff

22
Q

accountability

A

individual or group of individuals must take reponsibility for a given area of the business