Deck 2 Flashcards

1
Q

What is the primary goal of Six Sigma?
a) To minimize waste and reduce costs.
b) To improve customer satisfaction.
c) To achieve zero defects.
d) To streamline processes and increase efficiency.

A

c) To achieve zero defects.

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2
Q

Which of the following is NOT a phase of the DMAIC methodology?
a) Define
b) Measure
c) Assess
d) Control

A

c) Assess

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3
Q

What does the acronym DMAIC stand for?
a) Define, Measure, Analyze, Implement, Control
b) Determine, Monitor, Analyze, Improve, Control
c) Define, Measure, Analyze, Improve, Control
d) Determine, Measure, Analyze, Implement, Control

A

c) Define, Measure, Analyze, Improve, Control

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4
Q

What is the purpose of a process map in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

a) To visualize and understand the steps and flow of a process.

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5
Q

Which statistical tool is used to display data distribution and identify outliers?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

c) Histogram

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6
Q

What is the concept of the “voice of the customer” in Six Sigma?
a) The opinions and feedback of the customers.
b) The suggestions and ideas from the employees.
c) The performance metrics and targets of the organization.
d) The financial goals and objectives of the company.

A

a) The opinions and feedback of the customers.

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7
Q

What is the purpose of a control chart in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

c) To monitor and control process stability and variation.

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8
Q

What is the role of a Green Belt in Six Sigma?
a) A Green Belt is a senior leader who sponsors and supports Six Sigma initiatives.
b) A Green Belt is an individual who leads improvement projects and assists Black Belts.
c) A Green Belt is an expert in statistical analysis and data interpretation.
d) A Green Belt is responsible for collecting and analyzing data to drive process improvement.

A

b) A Green Belt is an individual who leads improvement projects and assists Black Belts.

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9
Q

Which type of data is qualitative and non-numerical in nature?
a) Continuous data
b) Discrete data
c) Categorical data
d) Attribute data

A

c) Categorical data

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10
Q

What is the purpose of a fishbone diagram (Ishikawa diagram) in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

b) To identify the root causes of a problem.

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11
Q

What is the concept of process capability in Six Sigma?
a) The ability of a process to consistently produce output within specification limits.
b) The use of statistical analysis to identify process improvement opportunities.
c) The application of control charts to monitor process performance.
d) The use of standardized procedures and methods to perform tasks consistently.

A

a) The ability of a process to consistently produce output within specification limits.

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12
Q

What is the purpose of a cause-and-effect diagram in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

b) To identify the root causes of a problem.

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13
Q

Which tool is used to prioritize improvement opportunities based on their impact?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

d) Pareto chart

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14
Q

What is the concept of standard deviation in Six Sigma?
a) A measure of the average distance between data points and the mean.
b) A measure of the spread or variation of data around the mean.
c) A measure of the central tendency of data.
d) A measure of the relationship between two variables.

A

b) A measure of the spread or variation of data around the mean.

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15
Q

What is the purpose of a process audit in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To assess the compliance and effectiveness of a process.
d) To track the performance of a process over time.

A

c) To assess the compliance and effectiveness of a process.

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16
Q

What is the concept of continuous improvement in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of analyzing data to identify patterns and relationships.

A

a) The process of optimizing the use of resources to eliminate waste.

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17
Q

Which of the following is NOT a Lean Six Sigma waste category?
a) Defects
b) Overproduction
c) Variation
d) Waiting

A

c) Variation

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18
Q

What is the purpose of a process flowchart in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

a) To visualize and understand the steps and flow of a process.

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19
Q

What is the concept of root cause analysis in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of identifying the underlying causes of a problem or defect.
d) The process of analyzing data to identify patterns and relationships.

A

c) The process of identifying the underlying causes of a problem or defect.

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20
Q

Which tool is used to display the frequency and occurrence of different categories?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

d) Pareto chart

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21
Q

What is the purpose of a process capability index (Cpk) in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To assess the ability of a process to meet customer requirements.
d) To track the performance of a process over time.

A

c) To assess the ability of a process to meet customer requirements.

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22
Q

What is the concept of mistake-proofing (poka-yoke) in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of implementing measures to prevent errors and defects from occurring.

A

d) The process of implementing measures to prevent errors and defects from occurring.

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23
Q

Which statistical distribution is commonly used to analyze process data in Six Sigma?
a) Normal distribution
b) Exponential distribution
c) Binomial distribution
d) Poisson distribution

A

a) Normal distribution

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24
Q

What is the purpose of a control plan in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To specify the actions and measures to maintain process control.

A

d) To specify the actions and measures to maintain process control.

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25
Q

What is the concept of standard work in Six Sigma?
a) The use of statistical analysis to identify process improvement opportunities.
b) The application of control charts to monitor process performance.
c) The use of standardized procedures and methods to perform tasks consistently.
d) The use of mistake-proofing techniques to prevent errors and defects from occurring.

A

c) The use of standardized procedures and methods to perform tasks consistently.

26
Q

Which tool is used to analyze the relationship between two variables?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

b) Scatter plot

27
Q

What is the purpose of a process sigma level in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To measure the process capability and performance.
d) To track the performance of a process over time.

A

c) To measure the process capability and performance.

28
Q

What is the concept of just-in-time (JIT) in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of delivering products and services at the right time and quantity.

A

d) The process of delivering products and services at the right time and quantity.

29
Q

Which of the following is NOT a phase of the Lean methodology?
a) Define
b) Measure
c) Analyze
d) Eliminate

A

d) Eliminate

30
Q

What is the purpose of a visual management board in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To communicate and display process performance information.
d) To track the performance of a process over time.

A

c) To communicate and display process performance information.

31
Q

What is the concept of total productive maintenance (TPM) in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of analyzing data to identify patterns and relationships.

A

b) The process of continuously improving equipment effectiveness and reducing downtime.

32
Q

What is the purpose of a control chart in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

c) To monitor and control process stability and variation.

33
Q

Which statistical tool is used to analyze the relationship between a dependent variable and multiple independent variables?
a) Control chart
b) Scatter plot
c) Regression analysis
d) Pareto chart

A

c) Regression analysis

34
Q

What is the concept of mistake-proofing (poka-yoke) in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of implementing measures to prevent errors and defects from occurring.

A

d) The process of implementing measures to prevent errors and defects from occurring.

35
Q

What is the purpose of a control plan in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To specify the actions and measures to maintain process control.

A

d) To specify the actions and measures to maintain process control.

36
Q

What is the concept of takt time in Six Sigma?
a) The time required to complete a process step.
b) The maximum allowable time for a process to be completed.
c) The average time between the completion of one unit and the start of the next unit.
d) The time required to process a defect-free unit.

A

c) The average time between the completion of one unit and the start of the next unit.

37
Q

Which tool is used to display the frequency and occurrence of different categories?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

d) Pareto chart

38
Q

What is the purpose of a process capability index (Cpk) in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To assess the ability of a process to meet customer requirements.
d) To track the performance of a process over time.

A

c) To assess the ability of a process to meet customer requirements.

39
Q

What is the concept of the 5S methodology in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of organizing the workplace for efficiency and effectiveness.

A

d) The process of organizing the workplace for efficiency and effectiveness.

40
Q

What is the purpose of a value stream map in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To identify and eliminate non-value-added activities.

A

d) To identify and eliminate non-value-added activities.

41
Q

Which tool is used to analyze the relationship between two variables?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

b) Scatter plot

42
Q

What is the purpose of a process sigma level in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To measure the process capability and performance.
d) To track the performance of a process over time.

A

c) To measure the process capability and performance.

43
Q

What is the concept of Kaizen in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of making small, incremental improvements on a continuous basis.

A

d) The process of making small, incremental improvements on a continuous basis.

44
Q

Which statistical distribution is commonly used to analyze process data in Six Sigma?
a) Normal distribution
b) Exponential distribution
c) Binomial distribution
d) Poisson distribution

A

a) Normal distribution

45
Q

What is the purpose of a control chart in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

c) To monitor and control process stability and variation.

46
Q

What is the concept of process capability in Six Sigma?
a) The ability of a process to consistently produce output within specification limits.
b) The use of statistical analysis to identify process improvement opportunities.
c) The application of control charts to monitor process performance.
d) The use of standardized procedures and methods to perform tasks consistently.

A

a) The ability of a process to consistently produce output within specification limits.

47
Q

What is the purpose of a cause-and-effect diagram in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

b) To identify the root causes of a problem.

48
Q

Which tool is used to prioritize improvement opportunities based on their impact?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

d) Pareto chart

49
Q

What is the purpose of a fishbone diagram (Ishikawa diagram) in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

b) To identify the root causes of a problem.

50
Q

What is the concept of standard deviation in Six Sigma?
a) A measure of the average distance between data points and the mean.
b) A measure of the spread or variation of data around the mean.
c) A measure of the central tendency of data.
d) A measure of the relationship between two variables.

A

b) A measure of the spread or variation of data around the mean.

51
Q

What is the purpose of a process audit in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To assess the compliance and effectiveness of a process.
d) To track the performance of a process over time.

A

c) To assess the compliance and effectiveness of a process.

52
Q

What is the concept of continuous improvement in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of analyzing data to identify patterns and relationships.

A

a) The process of optimizing the use of resources to eliminate waste.

53
Q

Which of the following is NOT a Lean Six Sigma waste category?
a) Defects
b) Overproduction
c) Variation
d) Waiting

A

c) Variation

54
Q

What is the purpose of a process flowchart in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To track the performance of a process over time.

A

a) To visualize and understand the steps and flow of a process.

55
Q

What is the concept of root cause analysis in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of identifying the underlying causes of a problem or defect.
d) The process of analyzing data to identify patterns and relationships.

A

c) The process of identifying the underlying causes of a problem or defect.

56
Q

Which tool is used to display the frequency and occurrence of different categories?
a) Control chart
b) Scatter plot
c) Histogram
d) Pareto chart

A

d) Pareto chart

57
Q

What is the purpose of a process capability index (Cpk) in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To assess the ability of a process to meet customer requirements.
d) To track the performance of a process over time.

A

c) To assess the ability of a process to meet customer requirements.

58
Q

What is the concept of mistake-proofing (poka-yoke) in Six Sigma?
a) The process of optimizing the use of resources to eliminate waste.
b) The process of continuously improving equipment effectiveness and reducing downtime.
c) The process of involving employees in problem-solving and decision-making.
d) The process of implementing measures to prevent errors and defects from occurring.

A

d) The process of implementing measures to prevent errors and defects from occurring.

59
Q

Which statistical distribution is commonly used to analyze process data in Six Sigma?
a) Normal distribution
b) Exponential distribution
c) Binomial distribution
d) Poisson distribution

A

a) Normal distribution

60
Q

What is the purpose of a control plan in Six Sigma?
a) To visualize and understand the steps and flow of a process.
b) To identify the root causes of a problem.
c) To monitor and control process stability and variation.
d) To specify the actions and measures to maintain process control.

A

d) To specify the actions and measures to maintain process control.