Consumer Rights Act 2015

Question 1

s31

Answer 1

Prohibits a term excluding, or limiting liability, including for the following sections with respect of sale and goods

Question 2

S14

Answer 2

goods must match the make and model seen or examined

Question 3

s15

Answer 3

installation as part of conformity of the goods with the contract.

Question 4

s57

Answer 4

prohibits a term excluding or limiting liability, for the supply of services under the following sections ; s57, s49, s50, s51 and s52

Question 5

s49

Answer 5

reasonable care and skill

Question 6

s50

Answer 6

information about the trader or service to be binding

Question 7

s51

Answer 7

reasonable price

Question 8

s52

Answer 8

reasonable time

Question 9

s62

Answer 9

Under s62, all consumer contract terms must be fair- known as the ‘fairness test’

Question 10

s 62(4)

Answer 10

defines ‘unfair’ terms as those which put the consumer at a disadvantage, by limiting the consumer’s rights or disproportionately increasing their obligations as compared to the trader’s rights and obligations.

Question 11

s20

Answer 11

short term to reject

Question 12

s23

Answer 12

replacement and repair

Question 13

s24

Answer 13

Right to a price reduction or the final right to reject

Question 14

s55

Answer 14

right to require repeat performance

Question 15

s56

Answer 15

right to a price reduction