consumer affairs victoria Flashcards

1
Q

what is consumer affairs victoria?

A

a business unit of the Department of Just and Community Safety, within the victorian government

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2
Q

what is the role of CAV?

A

they are victoria’s consumer affairs regulator, meaning they help parties resolve disputes that relate to selling and buying goods and services by applying victoria consumer legislation

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3
Q

what is CAV’s aim?

A
  • to help victorians be responsible and informed businesses and consumers
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