Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

CompTIA A+ Core 1 (220-1001) > CompTIA A+ Core 1 (220-1001) > Flashcards

CompTIA A+ Core 1 (220-1001) Flashcards

1
Q

SIMULATION
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi
Shared Key: CompTIA
Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
Smartphone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS
Configure Laura’s wireless network using the network adapter window.

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Drag and Drop Question 2

A

Import images to question 2

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Drag and Drop Question 3

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
A

We need to flush the DNS to have the new IP address assigned to the same computer name. Use the ipconfig/flushdns command.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

A. POST code beeps
B. Distended capacitors
C. Continuous reboots
D. Wrong BIOS time

A

C. Continuous reboots

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost.
Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

A. Remove the case and organize the parts.
B. Document the screw locations.
C. Search the Internet for repair tutorials.
D. Consult colleagues for advice.
E. Place the device in rice for a few days.

A

A. Remove the case and organize the parts.

B. Document the screw locations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

A. Barcode scanner
B. Label printer
C. Magnetic reader
D. KVM switch
E. NFC device
F. Flatted scanner
A

A. Barcode scanner

C. Magnetic reader

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A user wants to print a large job on both the front and back sides of the paper.
Which of the following settings should the technician advise the user to change in the printer settings?

A. Collate
B. Orientation
C. Duplex
D. Transparency

A

C. Duplex

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites.
Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

A. Documents findings, actions, and outcomes.
B. Reboot the device to verify the fix.
C. Reconnect the device to the network.
D. Verify the settings in IPConfig.
E. Research the problem based on symptoms.
F. Run a virus scan.

A

A. Documents findings, actions, and outcomes.

F. Run a virus scan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.
Which of the following commands will MOST likely resolve the issue?

A. ipconfig /all
B. ipconfig /flushdns
C. ipconfig /release
D. ipconfig /setclassid

A

B. ipconfig /flushdns

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation.
Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?

A. input voltage
B. Efficiency rating
C. 12V rail amperage
D. Number of SATA connectors

A

A. input voltage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system.

A. Remove the static IP configuration from the desktop.
B. Set the laptop configuration to DHCP to prevent conflicts.
C. Replace the network card in the laptop, as it may be defective.
D. Bridge the LAN connection between the laptop and the desktop.

A

B. Set the laptop configuration to DHCP to prevent conflicts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends.
Which of the following should the technician focus on to meet these requirements?

A. 80mm case fans
B. Four-core processor
C. RAID 5 array
D. 16GB DDR2 memory
E. Dual monitors
F. Encrypted hard drive
A

B. Four-core processor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Which of the following cable types should be used to connect a cable modem to a SOHO router?

A. Thunderbolt
B. Coaxial
C. USB
D. Ethernet

A

D. Ethernet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which of the following channels would commonly be used on an 802.11 wireless network?

A. 6
B. 17
C. 802
D. 8080

A

A. 6

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation.
Which of the following should the technician perform FIRST to troubleshoot the problem?

A. Replace the write cache battery.
B. Check the event log any cache issues.
C. Clear the RAID configuration file and restart the PC.
D. Replace the RAID controller write cache module.

A

B. Check the event log any cache issues.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware.
Which of the following devices would BEST meet the owner’s needs?

A. Docking station
B. Port replicator
C. Thunderbolt
D. USB hub

A

A. Docking station

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

CompTIA A+220-1001 – Question 18
A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.
Which of the following configurations could cause the decreased performance?

A. The connection if throttled.
B. There is a low RFID signal.
C. SSID is not found.
D. It is out of range.

A

A. The connection if throttled.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.
Which of the following would be the BEST recommendation?

A. Smart watch
B. Fitness monitor
C. Global positioning sensor
D. Portable hotspot

A

A. Smart watch

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.
Which of the following is the BEST way to proceed?

A. Document and label the cable and screw locations.
B. Replace the screen with a non-OEM.
C. Update the firmware on the device before repairing it.
D. Wait for the vendor to provide more information.

A

A. Document and label the cable and screw locations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates.
Which of the following should a technician recommend to BEST accommodate Ann’s needs?

A. Wireless charging pad
B. Built-in battery case
C. Extra charging cords
D. Airplane mode

A

A. Wireless charging pad

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Which of the following charging and data ports has a non-directional connector?

A. Micro-USB
B. Mini-USB
C. USB-A
D. USB-C

A

D. USB-C

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity.
Which of the following is MOST likely causing the problem?

A. Airplane mode
B. Tethering
C. Disabled hotspot
D. VPN

A

A. Airplane mode

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?

A. Cat 3
B. Cat 5
C. Cat 5e
D. Cat 6

A

Correct Answer: C

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

CompTIA A+220-1001 – Question 25
A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB.
Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)

A. MAN
B. LAN
C. WAN
D. PAN
E. SAN
F. WLAN
A

A. MAN

B. LAN

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Which of the following terminates a coaxial cable?

A. DB9
B. RJ45
C. RG-59
D. RS-232

A

C. RG-59

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

A customer asks a technician to help set up a specialized computing system for video editing.
Which of the following should the technician install on the workstation to BEST meet the customer’s specifications? (Choose two.)

A. SSD
B. Dual monitors
C. Gigabit NIC
D. Hypervisor
E. Docking station
F. NAS
A

A. SSD

B. Dual monitors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?

A. Plug an external monitor into the USB port.
B. Use the Fn and function key combination
C. Adjust the monitor display settings.
D. Enable DisplayPort.

A

C. Adjust the monitor display settings.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

A customer’s laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change.
Which of the following components MOST likely needs to be replaced?

A. LCD panel
B. Inverter
C. Video card
D. Digitizer

A

B. Inverter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues? (Choose two.)

A. Update the video drivers on the laptop.
B. Increase the projector contrast.
C. Replace the original laptop.
D. Change the aspect ratio on the projector.
E. Replace the bulb in the projector.
F. Modify the laptops display resolution.

A

B. Increase the projector contrast.

D. Change the aspect ratio on the projector.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?

A. Replace the USB cable.
B. Reinstall the drivers on users PCs.
C. have users restart their PCs.
D. Clear the print queue.

A

D. Clear the print queue.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate
network is working. The technician disconnects the Ethernet cable.
Which of the following should the technician do NEXT to troubleshoot this problem?

A. Confirm that the laptop wireless card is turned on.
B. Confirm that the laptop is in range for the access point.
C. Confirm that the correct wireless network is selected.
D. Confirm the users network login ID and password.

A

A. Confirm that the laptop wireless card is turned on.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Several company users are frequently forgetting passwords for their mobile devices and applications.
Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

A. Implement single sign-on.
B. Enable multifactor authentication.
C. Configure biometric authentication.
D. Remove complex password requirements.

A

A. Implement single sign-on.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Which of the following cloud computing concepts allows scalable services to be provided to the client?

A. On-demand
B. Metered
C. Rapid elasticity
D. Resource pooling

A

C. Rapid elasticity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.
Which of the following tools should the technician use to verify this has been completed?

A. Multimeter
B. Cable tester
C. Tone generator
D. Voltmeter

A

A. Multimeter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the
video card.
Which of the following should me the technician do FIRST?

A. Replace the hard drive.
B. Replace the video card.
C. Do a System Restore.
D. Perform a full data backup.
E. Scan the system for viruses.
A

D. Perform a full data backup.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.
Which of the following would be the BEST way for a technician to assist Joe?

A. Log into the same email provider on the new device, and restore the contacts and dates.
B. Create a Bluetooth connection between Joes devices, and copy his contacts and calendar.
C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC.
D. Use NFC to transfer all compatible data from one device to the other.

A

A. Log into the same email provider on the new device, and restore the contacts and dates.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur.
Which of the following would be the NEXT troubleshooting step to perform?

A. Increase the fuser temperature.
B. Change the paper feed rate.
C. Clean the transfer roller.
D. Replace the toner cartridge.

A

A. Increase the fuser temperature.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

A users laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut
down.
Which of the following is the MOST probable cause of the issue?

A. Residual energy on the motherboard
B. System overheating
C. Distended capacitors
D. Loose battery connection
E. CMOS battery failure
A

D. Loose battery connection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

An end user has signed up to use a web-based calendar application.
Which of the following solutions has the user purchased?

A. DaaS
B. SaaS
C. PaaS
D. laaS

A

B. SaaS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked.
Which of the following BEST address the customers concerns? (Choose two.)

A. Use the latest encryption standard on the wireless network and set a strong password.
B. Enable two-factor authentication for the IoT devices cloud account, if it is available.
C. Separate the IoT thermostat by segregating it in a DMZ network.
D. Disable wireless access on the thermostat to make it unshakable.
E. Upgrade the customers router to the latest version to improve network security.
F. Upgrade the customers wireless network encryption to WPA.

A

A. Use the latest encryption standard on the wireless network and set a strong password.
C. Separate the IoT thermostat by segregating it in a DMZ network.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

A technician wants to block remote logins to a server. Which of the following ports should be blocked?

A. 21
B. 23
C. 80
D. 443

A

B. 23

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the companys corporate office. The technician identifies the troubleshooting
steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair.
Which of the following should the technician do NEXT?

A. Check corporate policies for guidance.
B. Get authorization from the manager.
C. Delete proprietary data before leaving the building.
D. Remove the HDD and send the device for repair.

A

A. Check corporate policies for guidance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During
testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.
Which of the following should be technician check NEXT to resolve this issue?

A. Ensure the options are configured to provide a DNS server.
B. Verify the Windows Firewall is turned off.
C. Configure the wireless networks SSID to be hidden.
D. Enable file and printer sharing in the OS.

A

A. Ensure the options are configured to provide a DNS server.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.
Which of the following will resolve the issue?

A. Set up the users computer to act as a print server.
B. Configure the printer to use the Internet printing protocol.
C. Ensure the users computer is set to DHCP.
D. Connect the printer to the company wireless network.

A

D. Connect the printer to the company wireless network.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.
Which of the following should a technician do FIRST in troubleshooting the problem?

A. Stop and restart the PC print spooler service.
B. Verify the user is sending the document to the correct printer queue.
C. Have each user send the same document to the correct printer queue.
D. Stop and restart the print server queues, and then have the user resend the document.

A

B. Verify the user is sending the document to the correct printer queue.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it.
Whish of the following is the BEST RAM type for the technician to retrieve?

A. SoDIMM
B. DDR4
C. Single channel
D. ECC

A

B. DDR4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

A customer wants to upgrade a PCs internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year.
Which of the following BEST meets these needs?

A. 3TB HDD
B. 50GB NAS
C. 500TB SAN
D. 512GB SSD

A

A. 3TB HDD

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:

A. on-demand
B. resource pool
C. synchronization application
D. shared resources

A

A. on-demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP.
Which of the following should the technician check NEXT?

A. Check the closest AP for the area.
B. Check each wireless adapter switch
C. Check the groups network switch.
D. Check the DHCP server.

A

D. Check the DHCP server.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician
confirms the laptop will not turn on even though it is connected to the power adapter.
Which of the following components is the MOST likely cause of this behavior?

A. Power adapter
B. Battery
C. DC jack
D. Hard drive

A

C. DC jack

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines.
Which of the following features should the administrator utilize to complete the task?

A. Hypervisor
B. Disk management
C. Terminal services
D. Device Manager
E. Virtual LAN
A

A. Hypervisor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

A network administrator must install a device that will proactively stop outside attacks from reaching the LAN.
Which of the following devices would BEST meet the organizations needs?

A. IPS
B. IDS.
C. Proxy server
D. Authentication server.

A

A. IPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

Which of the following devices can be used to connect multiple devices within broadcasting to every network port?

A. Unmanaged switch
B. Hub
C. Firewall
D. Cable modern

A

A. Unmanaged switch

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night.
Which of the following adjustments would be MOST appropriate?

A. Use the magnifier.
B. Increase the resolution.
C. Use haptic feedback.
D. Utilize text-to-speech.

A

A. Use the magnifier.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.
Which of the following settings should the technician change to resolve this issue?

A. Virtual security
B. Virtual storage
C. Virtual CPU
D. Virtual switch
E. Virtual RAM
A

C. Virtual CPU

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

A projectors image begins to flicker during a presentation. The laptop display does not produce this issue.
When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take?

A. Check the connectivity of the VGA cable.
B. Check the connectivity of the power cable.
C. Change the aspect ratio on the laptop.
D. Change the settings of the projector.

A

A. Check the connectivity of the VGA cable.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The
technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server.
Which of the following will not allow the server to recognize all of the memory installed at the same time?

A. The power supply is not supplying enough power for the memory.
B. The memory has too many ECC errors and is shutting down
C. The server is overheating when all of the memory is installed.
D. The server needs DDR4 memory, and DDR3 is installed.

A

D. The server needs DDR4 memory, and DDR3 is installed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to
improve over the previous server in any way possible. The previous server running RAID 5.
Which of the following RAID solutions should be implemented in this scenario?

A. RAID 0
B. RAID 2
C. RAID 6
D. RAID 10

A

D. RAID 10

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

An end user reports a printer error that states Replace filament. With which of the following types of printer is the end user MOST likely having problems?

A. ink jet
B. Laser
C. 3-D
D. Thermal

A

C. 3-D

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)

A. Touchpad
B. Volume
C. Screen orientation
D. Cellular
E. Bluetooth
F. Fingerprint reader
A

D. Cellular

E. Bluetooth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Which of the following technologies can be used for wireless payments?

A. NFC
B. Bluetooth
C. IR
D. LTE

A

A. NFC

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee.
Which of the following motherboard/processor combinations should the technician order get the BEST performance while minimizing licensing fees?

A. A dual-processor motherboard with six hyper threaded cores each.
B. A single-processor motherboard with hyper threaded eight cores.
C. A dual-processor motherboard with eight overclocked cores each.
D. A single-processor motherboard with ten overclocked cores.

A

D. A single-processor motherboard with ten overclocked cores.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing managers printer until the new printer arrives. The managers printer is currently
used via USB connection, and there are no network jacks available for use.
Which of the following is the BEST way for the technician to allow access to the printer?

A. Create a share on the managers computer and give the users rights to the share.
B. Install the printer on the users desktops and point it to the IP address of the managers computer.
C. Purchase a wireless printer so the users can access the printer via network.
D. Provide flash drives to the users so they can transfer data to the managers computer for printing.

A

A. Create a share on the managers computer and give the users rights to the share.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

The touch-screen feature on a Windows device has stopped working.
Which of the following should the technician check FIRST?

A. Device Manager
B. Performance Monitor
C. System configuration
D. Digitizer settings

A

D. Digitizer settings

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

Which of the following is the MOST likely cause for a network PC to have an APIPA address?

A. DHCP failure
B. DNS resolution
C. Duplicate IP address
D. Cleared ARP cache

A

A. DHCP failure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partitioned
500GB hard drive.
Which of the following steps should the technician take to resolve this issue? (Choose two.)

A. Increase the memory to 8GB.
B. Install a Linux guest VM.
C. Add another 500GB hard drive.
D. Create a Linux LiveBoot CD.
E. Repartition the hard drive.
F. Install Linux on a new ext3 partition.
A

E. Repartition the hard drive.

F. Install Linux on a new ext3 partition.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.
Which of the following server types should the technician log in to in order to resolve the problem?

A. DNS server
B. DHCP server.
C. Proxy server
D. RADIUS server

A

B. DHCP server.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

Which of the following devices is used to implement network security policies for an environment?

A. Firewall
B. managed switch
C. Repeater
D. Gateway

A

A. Firewall

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

Which of the following peripheral types is MOST likely to be used to input actions into a PC?

A. Webcam
B. Mouse
C. Monitor
D. Optical drive

A

B. Mouse

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive.
Which of the following are the MOST probable root causes for the given failure? (Choose three.)

A. The hardware replacement used is a non-touch-screen.
B. The touch screen must be calibrated after a replacement.
C. The digitizer cable is not seated properly on the motherboard.
D. The new touch-screen drivers must be installed.
E. The replacement part is dead-on-arrival.
F. The LCD panel firmware must be updated.
G. The grounding screws are not securely attached.

A

A. The hardware replacement used is a non-touch-screen.
C. The digitizer cable is not seated properly on the motherboard.
D. The new touch-screen drivers must be installed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

CompTIA A+ 220-1001 – Question072
In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?

A. Resource pooling
B. Measured service
C. Virtual application streaming
D. Synchronization

A

A. Resource pooling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

An analyst asks a technician to recommend a solution for a customer in the software development industry, where the customer can test a variety of OSs running the various applications that the customer produces. The customer wants to minimize the
investment in hardware.
Which of the following solutions should the technician recommended to BEST meet the customers requirement?

A. Purchase a number of low-cost devices, installing the required Oss and applications on each one. Use separate machines for each testing environment.
B. Purchase a high-end system meeting the hardware requirements for all of the individual Oss and applications. Configure a VM for each testing environment.
C. Purchase one computer and create images for each computer configuration and OS. Re-image the machine for each testing environment.
D. Purchase a number of computers, installing a VM on each one. Configure each VM with an OS for the testing environment.

A

B. Purchase a high-end system meeting the hardware requirements for all of the individual Oss and applications. Configure a VM for each testing environment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics.
Which of the following configurations would correct this behavior?

A. Change the email settings in antivirus.
B. Change the security settings of the email client.
C. Change the firewall security settings.
D. Change the email proxy settings.
E. Change the trusted sites in the browser settings.

A

B. Change the security settings of the email client.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?

A. Disk speed
B. I/O bandwidth
C. RAM utilization
D. CPU utilization

A

B. I/O bandwidth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error.
Which of the following is the MOST probable cause of the error?

A. The user is still logged into another device.
B. The user has set a static IP address.
C. The user has moved to a different office.
D. The user has wireless and wired connections.

A

B. The user has set a static IP address.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

Whenever a users machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.
Which of the following steps should the technician take to resolve this issue?

A. Press and hold the CPU power button for five seconds, and then power back on.
B. Disconnect and reconnect the internal hard drive.
C. Remove the CMOS battery and reinsert it after ten seconds.
D. Remove the motherboard and place it back into the machine after ten minutes.

A

C. Remove the CMOS battery and reinsert it after ten seconds.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers to access this VM. Which of the following tasks are required to complete the project? (Choose three.)

A. Connect the device to a printer.
B. Install the operating system.
C. Install a USB keyboard and mouse.
D. Connect the device to the network.
E. Install the latest system updates.
F. Install the latest device drivers.
G. Connect the device to a monitor.
H. Install the necessary applications.
A

D. Connect the device to the network.
E. Install the latest system updates.
H. Install the necessary applications.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

SIMULATION
Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for
configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information.
Wireless Name: Library
New Router Password: Secure$1
INSTRUCTIONS
Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please, select the Done button to submit.

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
80
Q

SIMULATION
The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.
INSTRUCTIONS
Using the available tools, resolve the connectivity issues.
After troubleshooting the issue, verify a successful connection.
If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
81
Q

SIMULATION
You need to configure your mobile device to send and receive electronic messages from your company.
You must use the companys WLAN as all e-mail services are on default non-secure ports.
The companys WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials.
Use the following parameters:
– Email address tech@techies com
– Password P@SSwOrd
– Pop techies com Port 110 Security. None
– IMAP techies com Port 993 Security SSL
– smtp.techies.com Port 465 Security: TLS
– Company SSID Techies
– Security WPA2
– Passphrase P@SSwOrd
– SSID is not broadcasted

INSTRUCTIONS:
Update the mobile devices parameters to fit the criteria.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
82
Q

A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate
connections for the technician to use?

A. Hotspot
B. NFC
C. Bluetooth
D. VPN

A

A. Hotspot

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
83
Q

A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?

A. Bezel
B. Hinge
C. Motherboard
D. Digitizer

A

D. Digitizer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
84
Q

A technician is replacing an older video card with a new high-end video card in a workstation. The installation was successful, the new card seated properly, and power is connected. However, upon booting, the computer now emits several beeps and will not boot,
but shows no error messages. Which of the following is MOST likely the cause of this issue?

A. The BIOS is out-of-date
B. The is not enough PSU output
C. There is an onboard RAM mismatch
D. GPU is overlocked
E. The firmware is out-of-date
A

B. The is not enough PSU output

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
85
Q

Which of the following Internet connection types often terminates at a switching center and then requires the use of a different media for the last mile to the customer?

A. ISDN
B. DSL
C. Fiber
D. Cable

A

B. DSL

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
86
Q

Company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this?

A. NAT
B. VLAN
C. VPN
D. HIPS

A

C. VPN

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
87
Q

A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of the following connection types would the user
MOST likely utilize to connect the video card to the motherboard?

A

A. PCle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
88
Q

A company offers several out-of-the-box computer configurations to its clients. A client requests several new computers for its newest location, which will be used by guests to check in upon arrival and fill out contact information. Which of the following
configurations would BEST fit this customers needs?

A. Touch-screen kiosk
B. Thick client
C. CAD workstation
D. Virtualized host computer

A

A. Touch-screen kiosk

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
89
Q

Which of the following ports are used for secure sessions? (Select two.)

A. 22
B. 23
C. 25
D. 80
E. 110
F. 443
A

A. 22

F. 443

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
90
Q

Which of the following is designed to function BEST in harsh lighting conditions?

A. Large tablet
B. E-reader
C. Smart watch
D. Virtual reality headset

A

D. Virtual reality headset

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
91
Q

Which of the following connector types is used to terminate household telephone cabling?

A. RG-6
B. RJ-11
C. RJ-45
D. RG-59

A

B. RJ-11

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
92
Q

A shipping department is having problems with its thermal label printer. Two columns on the left are not appearing on all labels. Which of the following should a technician do FIRST?

A. Verify the ribbon is correctly aligned to the label
B. Run a label calibration
C. Remove stuck labels from the print path
D. Replace the print head

A

A. Verify the ribbon is correctly aligned to the label

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
93
Q

A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST
important to upgrade to allow for the additional VMs?

A. CPU
B. SSD
C. NIC
D. RAM

A

B. SSD

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
94
Q

The ability for new computers to be automatically connected to the network is provided by the:

A. DHCP server
B. DNS server
C. proxy server
D. TACACS server

A

A. DHCP server

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
95
Q

A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new
printer through the switch. Which of the following should the technician configure?

A. Shared printer
B. Print server
C. Bluetooth printing
D. Cloud printing

A

A. Shared printer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
96
Q

The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as:

A. hybrid
B. private
C. public
D. communit

A

A. hybrid

97
Q

A network administrator is attempting to access the firewall while inside the datacenter. Which of the following peripherals must be connected to do so?

A. KVM
B. Touchpad
C. Mouse
D. Keyboard

A

A. KVM

98
Q

An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?

A. Tethering
B. Near field communication
C. Wireless LAN
D. Virtual private network

A

A. Tethering

99
Q

Which of the following is the main purpose of the +5VSB output of a power supply?

A. It allows peripherals to draw power when the machine is off
B. It provides power to the audio and sound boards of the machine
C. It acts as the main voltage supply to the motherboard and processor
D. It powers all expansion cards and external device hubs

A

A. It allows peripherals to draw power when the machine is off

100
Q

A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST
likely resolve the issue? (Select two.)

A. Replace the toner cartridges
B. Replace the fuser module
C. Clean the paper tray rollers
D. Adjust the printer settings
E. Replace the developer
F. Empty the waste toner bottlers
A

A. Replace the toner cartridges

C. Clean the paper tray rollers

101
Q

A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check?

A. Video resolution
B. HDMI connection
C. Keystone
D. Focus

A

A. Video resolution

102
Q

Which of the following wireless standards is only capable of 5GHz frequencies?

A. 802.11a
B. 802.11ac
C. 802.11b
D. 802.11g

A

A. 802.11a

103
Q

The graphics has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST
likely cause of this problem?

A. The printer needs more RAM
B. The print server is timing out
C. The users are not printing in post-script mode
D. The printer network connection is set to half duplex

A

A. The printer needs more RAM

104
Q

A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI mode selected. The message on the screen shows a failed attempt to connect to a
PXE server. When requested, the end user reported trying to improve the computers speed by changing some BIOS configurations randomly. Which of the following should the network administrator check FIRST inside BIOS?

A. C-states should be configured to 2
B. Secure Boot should be enabled
C. Wake-on-LAN should be unchecked
D. The PXE server address should be set

A

D. The PXE server address should be set

105
Q

A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end
graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?

A. Power supply wattage
B. Video RAM
C. CPU frequency
D. Monitor resolution

A

A. Power supply wattage

106
Q

An ISP has notified a SOHO user of a usage increase on the users network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

A. Implement MAC filtering
B. Enable NAT
C. Create a network DMZ
D. Upgrade the encryption standards

A

A. Implement MAC filtering

107
Q

Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

A. DNS
B. DHCP
C. Proxy
D. Web server

A

A. DNS

108
Q

A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?

A. There are conflicting DHCP servers on the network
B. There are conflicting ARP records
C. There are conflicting gateways on the network
D. There are conflicting IP protocols

A

A. There are conflicting DHCP servers on the network

109
Q

A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just before the lamp turns off.
Which of the following MOST likely need to be performed? (Choose two.)

A. Reset the lamp life counter
B. Replace the cooling fan
C. Adjust the brightness
D. Update the laptop video driver
E. Install a higher lumen lamp
F. Change the video resolution
A

A. Reset the lamp life counter

B. Replace the cooling fan

110
Q

A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

A. Check the power cable connection
B. Check the voltage of the PSU with a tester
C. Test for distended capacitors
D. Check the voltage switch

A

A. Check the power cable connection

111
Q

Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following:
IPV4 address 192.168.1.27
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1

The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the
MOST likely cause of the Internet connectivity issue in the office?

A. There is a problem with a router in the office
B. There is a problem with a DNS server in the office
C. The users are not getting correct IP addresses from the DHCP server
D. The wireless access point in the area is down

A

A. There is a problem with a router in the office

112
Q

A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded. Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to
take to resolve the problem?

A. Schedule system downtime and replace physical disk 2. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.
B. Immediately replace physical disk 2. Wait until the arrays is rebuilt and confirm in the RAID controller that the system is no longer degraded.
C. Delete logical disk 0 and manually configure a new RAID array only using the known-good working drives. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.
D. In the controller, convert the RAID 5 array to RAID 0 array to avoid system downtime. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

A

A. Schedule system downtime and replace physical disk 2. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

113
Q

A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without a fire code violation, which of the following types of cable should the technician run?

A. Plenum
B. Fiber
C. Shielded
D. Coaxial

A

A. Plenum

114
Q

Which of the following devices performs forwarding decisions based on MAC addresses?

A. Switch
B. Router
C. Hub
D. Repeater

A

A. Switch

115
Q

A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed
and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?

A. Check to see if insufficient hard drive space is causing the issue
B. Update the operating system, drivers, and firmware on the PC
C. Log into the PC with another user profile and test performance
D. Shut down the PC, unplug the power for 30 seconds, and then boot the PC

A

A. Check to see if insufficient hard drive space is causing the issue

116
Q

An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

A. WAN
B. PAN
C. LAN
D. MAN

A

C. LAN

117
Q

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices
and Printers. Which of the following should the technician do NEXT?

A. Reboot the computer into safe mode and try to print a test page
B. Download the correct drivers from the manufacturers website and install them
C. Unplug the USB cable from the printer and try another USB slot on the PC
D. Set the printer as the default within the device properties

A

B. Download the correct drivers from the manufacturers website and install them

118
Q

A users smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device,
and it reports no problems. Which of the following is MOST likely the cause of the performance issue on the device?

A. Too many applications are running updates
B. The device is currently running in airplane mode
C. The internal memory is failing on the device
D. The OS update is too resource intensive for the device

A

A. Too many applications are running updates

119
Q

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

A. Channels
B. Frequency
C. Antenna power level
D. SSID

A

A. Channels

120
Q

A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?

A. Check for firmware updates
B. Configure extended display mode
C. Replace the external monitor
D. Adjust the laptops BIOS settings

A

B. Configure extended display mode

121
Q

A technician needs to call a users cellular provider to troubleshoot a network speed issue with the users mobile device. Which of the following technologies is the technician troubleshooting?

A. Long-term evolution
B. Near-field communication
C. Radio frequency ID
D. Z-wave

A

A. Long-term evolution

122
Q

About one week ago, access to files on a network server became significantly slower. Today, network files are completely unavailable. A technician is able to make a remote connection to the server. Which of the following should the technician check NEXT?

A. RAID 5 array
B. NIC configuration
C. Available storage space
D. RAM utilization

A

A. RAID 5 array

123
Q

An employees mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without
issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?

A. Clean out the charging port on the device
B. Replace the mobile devices battery
C. Issue a new charging cable to the employee
D. Send the device for service and give the employee a loaner

A

A. Clean out the charging port on the device

124
Q

A customer contacts the help disk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Select three.)

A. LCD power inverter
B. AC adapter
C. Battery
D. Processor
E. VGA card
F. Motherboard
G. Backlit keyboard
H. Wireless antenna
A

A. LCD power inverter
B. AC adapter
C. Battery

125
Q

CompTIA A+ 220-1001 – Question125
Which of the following connects a PC to its default gateway?

A. NIC
B. Switch
C. Router
D. Cable modem

A

B. Switch

126
Q

Which of the following devices can utilize VLANs to secure networks?

A. Switch
B. Hub
C. Repeater
D. Bridge

A

A. Switch

127
Q

After upgrading a smartphones OS, Joe, a user, reports the smartphone no longer connects to his automobile automatically when near it, Joe, restarts the smartphone, but the problem persists. Which of the following should a technician do NEXT to restore the
previous functionality?

A. Connect the smartphone to the automobile via USB
B. Reenable the smartphones Bluetooth radio
C. Perform a rollback of the smartphones OS
D. Pair the smartphone with the automobile

A

B. Reenable the smartphones Bluetooth radio

128
Q

Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail clients configuration, Joe sees a valid SMTP server and port.
Which of the following should Joe check NEXT to resolve the issue?

A. Configure the email account as a POP3 connection
B. Ensure the SSL/TLS option is being used
C. Check that the account password is still valid
D. Make sure the smartphone is not in airplane mode

A

A. Configure the email account as a POP3 connection

129
Q

A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?

A. The disk has already been finalized
B. The files are encrypted
C. There is a corrupt file on the hard drive
D. The files are not compatible with the type of disk used

A

A. The disk has already been finalized

130
Q

A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations
would the technician MOST likely select?

A. RAID 0 with 1500rpm 15TB drives
B. RAID 1 with 1000rpm 8TB drives
C. RAID 5 with 7200rpm 5TB drives
D. RAID 10 with 5400rpm 6TB drives

A

D. RAID 10 with 5400rpm 6TB drives

131
Q

A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the
firewall. Which of the following should the network administrator do NEXT?

A. See if the same application fails on another workstation
B. Go into the firewall and open the port
C. Verify system functionality on the users workstation
D. Document the issue for future reference

A

C. Verify system functionality on the users workstation

132
Q

Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable. Which of the following will MOST likely fix this issue?

A. Pair the devices
B. Set the SSID
C. Update the smart wearable device firmware
D. Enable NFC

A

A. Pair the devices

133
Q

A technician is troubleshooting a WiFi issues with a laptop user in a corporate office. The user can connect to web pages without trouble; however, the user cannot connect to the email server or print a locally stored document to the network printer. The technician cannot ping the mail server or the network printer. No other users are experiencing this issue.
Which of the following is MOST likely causing the issue?

A. The laptop has an APIPA address
B. The laptop is configured to the wrong default gateway
C. The laptop is connected to the guest WiFi
D. The laptop is configured with a static IP

A

C. The laptop is connected to the guest WiFi

134
Q

Which of the following cloud computing concepts facilities automated server deployment?

A. NaaS
B. IaaS
C. PaaS
D. SaaS

A

B. IaaS

135
Q

Which of the following connector types can be plugged into a device both right-side up and upside down?

A. USB
B. USB-C
C. Mini-USB
D. Micro-USB

A

B. USB-C

136
Q

A network administrator would like to increase network bandwidth to 1Gbps between two office buildings that are 0.5mi(805m) apart. Which of the following would be the BEST solution?

A. Fiber
B. Coaxial
C. Plenum
D. Cat 6

A

A. Fiber

137
Q

A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services, but each requires a different password. Which of the following needs to be configured to allow the user to access web services securely with a unique password?

A. SIM
B. SMB
C. SSL
D. SSO

A

D. SSO

138
Q

An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack.
Which of the following tools should the technician use to continue troubleshooting the connection?

A. Punchdown tool
B. Tone generator and probe
C. Cable tester
D. Crimper

A

C. Cable tester

139
Q

The graphics department has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST likely cause of this problem?

A. The printer needs more RAM
B. The print server is timing out
C. The users are not printing in post-script mode
D. The printer network connection is set to half duplex

A

A. The printer needs more RAM

140
Q

Which of the following requires less current to provide the same amount of power to devices inside a PC?

A. 5.5V
B. 12V
C. 120V
D. 220V

A

D. 220V

141
Q

Which of the following is used to connect a headset to a laptop?

A. eSATA
B. BNC
C. RG-6
D. USB

A

D. USB

142
Q

An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?

A. Hard drive S.M.A.R.T. data
B. Event Viewer
C. Device Manager
D. BIOS settings
E. Performance Monitor
A

B. Event Viewer

143
Q

A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT?

A. Install a new hard drive
B. Check for hard-drive firmware updates
C. Replace the hard drive with a solid state drive
D. Configure the laptop in high-performance mode
E. Change the boot order in the system BIOS

A

B. Check for hard-drive firmware updates

144
Q

Which of the following IEEE 802.11 standards includes the use of MIMO technology?

A. 802.11a
B. 802.11b
C. 802.11g
D. 802.11n

A

D. 802.11n

145
Q

A technician needs to give users the ability to transfer files between mobile devices. The technician teaches the staff how to use a file transfer method in which the devices need to be in close proximity with line-of-sight access to each other. Which of the following technologies is the technician teaching to the staff?

A. IR
B. Bluetooth
C. Tethering
D. NFC

A

A. IR

146
Q

A user reports a laserjet printer is not printing properly. A technician prints a test page and notices the toner is smeared on the page. The technician confirms the toner cartridge is installed correctly and the paper in the tray is the right size. Which of the following printer components is the MOST likely cause of the problem?

A. Fuser
B. Roller
C. Memory
D. Toner

A

A. Fuser

147
Q

A customer is using a cloud storage program that maintains a copy of local files on the cloud storage servers. The WiFi network is not very fast, and the customer uses bandwidth-intensive video streaming all day. Which of the following parameters should be adjusted to keep the cloud storage program from using too much bandwidth?

A. Synchronization settings
B. Wireless settings
C. Video streaming settings
D. QoS settings

A

D. QoS settings

148
Q

Which of the following connector types in MOST appropriate to use to connect a SOHO cable modem to the ISP?

A. DB-9
B. RJ-45
C. RG-59
D. RS-232

A

C. RG-59

149
Q

A technician configures a new printer to be accessible via a print server. After setting up the printer on a Windows client machine, the printer prints normally. However, after setting up the printer on a macOS client machine, the printer only prints garbled text. Which of the following should the technician do to resolve this issue?

A. Add a macOS-compatible print driver to the printet object on the print server.
B. Configure the Windows client to share the printer with the macOS client.
C. Set the printer on the macOS client to connect to the print server via IPv6.
D. Ensure the network time of the macOS client matches that of the print server.

A

A. Add a macOS-compatible print driver to the printet object on the print server.

150
Q

A user received the following error message while trying to access a shared drive: Network Path was Not Found. Which of the following should be performed to resolve the issue? (Select TWO).

A. Set the NIC to full duplex.
B. Disable the local firewall.
C. Reset the TCP/IP stack.
D. Disable the Ethernet adapter.
E. Use static IP addressing instead of DHCP.
F. Flush the DNS cache.
A

C. Reset the TCP/IP stack.

F. Flush the DNS cache.

151
Q

A user sets up a cable modem at home and connects the modem to the ISP at the cable company. Which of the following network types does this connection describe?

A. WAN
B. LAN
C. PAN
D. MAN

A

A. WAN

152
Q

A technician is configuring a high-performance workstation. The technician needs to choose storage for the boot drive with the highest performance possible. Which of the following drive types BEST meets this requirement?

A. MicroSD
B. 15K rpm
C. NVMe
D. USB flash

A

C. NVMe

153
Q

Users report they have to select the output tray at the printer, even though the correct tray is selected in the print dialog.
Which of the following should a technician perform FIRST to attempt to solve the problem?

A. Check the users account for the correct printing privileges.
B. Reinstall the driver on the print server.
C. Update the firmware on the commercial office printer.
D. Run Windows Update on the affected computers.

A

B. Reinstall the driver on the print server.

154
Q

A technician is setting up a laptop and projector for a presentation. When plugging in the projector, it mirrors the desktop screen from the laptop, but everything appears distorted and compressed.
Which of the following should the technician do to correct the appearance of the image on the projector?

A. Update the laptop graphics driver.
B. Change the scaling options.
C. Change the desktop resolution.
D. Replace the video cable.
E. Utilize a USB VGA graphics adapter.
F. Adjust the keystone settings on the projector.
A

C. Change the desktop resolution.

155
Q

A technician wants to set up a virtual machine in a public cloud environment. Which of the following cloud models should the technician use?

A. IaaS
B. SaaS
C. PaaS
D. DBaaS

A

A. IaaS

156
Q

A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast.
Which of the following should the IT department do to improve the ability to attend video conferences without interruption?

A. Enable QoS on network traffic, prioritizing telecast traffic over uploads.
B. Upgrade video conference room equipment.
C. Create a VLAN for all employees updating social media.
D. Adjust the network intrusion device to allow video to flow without filtering.

A

A. Enable QoS on network traffic, prioritizing telecast traffic over uploads.

157
Q

Which of the following has a P4 connector to provide a 12V output?

A. Molex connector
B. 24-pin adapter
C. SCSI cable
D. eSATA cable

A

A. Molex connector

158
Q

CompTIA A+ 220-1001 Core 1 – Question158
An administrator connects to the companys cloud account and builds a server that is hosted in the cloud. The server will be used as a confidential database server for one of the companys core applications. The administrator is responsible for patching and updating the server OS.
Which of the following cloud models is this an example of?

A. IaaS
B. SaaS
C. PaaS
D. Public

A

A. IaaS

159
Q

A systems administrator wants to take advantage of the benefits of the major cloud providers while retaining some data and services in the local datacenter.
Which of the following types of cloud model should the administrator consider?

A. Public
B. Private
C. Hybrid
D. Community

A

C. Hybrid

160
Q

A user reports being unable to browse the Internet. A technician believes the cause of the issue is related to DNS.
Which of the following should the technician perform NEXT?

A. Test the theory by attempting to browse to a websites known IP address.
B. Implement preventive measures by manually assigning a DNS server to the PC.
C. Identify the problem by running the command ipconfig /flushdns.
D. Document the findings in the organizations local knowledge base.

A

A. Test the theory by attempting to browse to a websites known IP address.

161
Q

CompTIA A+ 220-1001 Core 1 – Question161
A customer has two 8GB sticks of 2400-speed DDR4 installed in slots 1 and 2 of a computer and wants to add more RAM. The customer purchases two additional 4GB sticks of 3200-speed DDR4 and installs then in slots 3 and 4. While installing the RAM into the board, the user notices the board has quad channel etched near the RAM slots.
Which of the following can be said about the users channel configuration after upgrading the RAM?

A. The computer is utilizing one channel.
B. The computer is utilizing two channels.
C. The computer is utilizing three channels.
D. The computer is utilizing four channels.

A

D. The computer is utilizing four channels.

162
Q

A technician is building a CAD workstation for a user who will be saving files remotely.
Which of the following components are MOST important to include when configuring the system? (Choose two.)

A. Gigabit NIC
B. Graphics card
C. Liquid cooling unit
D. HDD size
E. RAM
A

B. Graphics card

E. RAM

163
Q

A technician wants the number of virtual machines hosting a web application in the public cloud environment to scale based on real-time traffic on the website.
Which of the following should the technician configure?

A. Resource pooling
B. Rapid elasticity
C. Measured service
D. High availability

A

B. Rapid elasticity

164
Q

A user notices a laser printer is picking up multiple sheets of paper from one of its paper trays. The problem started last week and has gotten worse.
Which of the following is MOST likely the cause of this problem?

A. Separation pad
B. Feed roller
C. Registration roller
D. Duplex assembly

A

A. Separation pad

165
Q

A SOHO user wants a multifunction device to be set up for the office printer. Additionally, scanning and fax capability must be set up for office employees only. Guest WiFi access will open.
Which of the following configuration changes will BEST meet the users request? (Choose two.)

A. Enable user authentication.
B. Disable remote printing.
C. Configure the print server.
D. Enable cloud settings.
E. Disable the wireless network.
F. Connect to a wired network.
A

A. Enable user authentication.

C. Configure the print server.

166
Q

A technician is upgrading a users smartphone and wants to move all of the applications and contact information quickly to the new device.
Which of the following connection types would work BEST to do this?

A. NFC
B. IR
C. OTG
D. Bluetooth

A

A. NFC

167
Q

Which of the following would provide power to an access point?

A. POE injector
B. Switch
C. Repeater
D. Modern

A

A. POE injector

168
Q

A user notices the system clock is changed every morning. The computer is shut down daily. A technician checks the time zone and finds it is correct, and then checks the BIOS settings and finds the time to be incorrect.
Which of the following is MOST likely the problem?

A. The CMOS battery does not have a charge.
B. Daylight savings time is not enabled.
C. BIOS time is set to Universal Time Coordinated.
D. The NTP server has gone offline.

A

A. The CMOS battery does not have a charge.

169
Q

Virtual machines hosted in the cloud that are used by developers to code applications are an example of:

A. FaaS
B. BaaS
C. PaaS
D. SaaS
E. IaaS
A

C. PaaS

170
Q

Which of the following server types caches previously visited web pages for faster access in the future?

A. Proxy server
B. Web hosting server
C. DNS server
D. Branch cache server

A

D. Branch cache server

171
Q

Joe, a user, wants his desktop RAID configured to allow the fastest speed and the most storage capacity. His desktop has three hard drives. Which of the following RAID types should a technician configure to achieve this?

A. 0
B. 1
C. 5
D. 10

A

A. 0

172
Q

An employees laptop will not power on. When the power button is pressed, the power light goes on and then suddenly off. A technician replaces the battery, and the laptop powers on. The employee works without issues until the end of the day, but the laptop presents the same problem the next morning.
Which of the following is the MOST probable cause of the issue?

A. Swollen battery
B. Damaged AC adapter
C. Improperly seated RAM
D. Cooling fan failure
E. Imminent hard drive failure
A

B. Damaged AC adapter

173
Q

A bank employee contacts the help desk for assistance with setting up a new computer. Which of the following peripherals will the technician MOST likely install alongside the device? (Choose two.)

A. Magnetic reader
B. Signature pad
C. Flatbed scanner
D. Web camera
E. External storage drive
A

B. Signature pad

D. Web camera

174
Q 
A technician is upgrading the RAM in a server-grade laptop for a company’s Chief Executive Officer (CEO). The CEO cannot afford any downtime.
Which of the following is the BEST type of memory module to purchase?

A. LRDIMM
B. DDR4
C. Parity
D. Dual channel

A

B. DDR4

175
Q

A technician manually configured the wireless connection on the Chief Information Officer’s (CIO’s) new laptop so it can communicate with the network at the office. The CIO now is having trouble connecting to a guest WiFi hotspot. While the device has a gateway address and says it is connected, the CIO cannot access company email.
Which of the following would BEST resolve the issue?

A. Move the CIO’s laptop closer to the access point to obtain a better RF signal.
B. Restart the wireless connection to obtain a self-assigned APIPA address.
C. Assign a different IP address to the device in conflict with the CIO’s laptop.
D. Set the network connection to use DHCP instead of a static address.
E. Change the network’s SSID to a mobile hotspot to access company email.

A

D. Set the network connection to use DHCP instead of a static address.

176
Q

Which of the following is the type of address a DHCP server assigns on a network?

A. Dynamic
B. Static
C. APIPA
D. MAC
E. Default
A

A. Dynamic

177
Q

A user brings a Windows laptop into the office and connects it to a wireless network. Upon connecting to the network, the user is prompted to select whether the network is a home, work, or public network. The user selects the work profile and is able to access the Internet but cannot access office network resources.
Which of the following is the MOST likely cause of the problem?

A. The user’s network card is malfunctioning.
B. The user is connected to the wrong wireless network.
C. The user’s firewall is blocking access to the resources.
D. The user put in the wrong credentials.

A

B. The user is connected to the wrong wireless network.

178
Q

A customer has the LCD display in a laptop replaced. After the repair, the customer notices the laptop is showing a weaker WiFi signal than before the display was replaced.
Which of the following BEST explains the lower WiFi signal?

A. The antenna is too close to the screen’s power inverter.
B. The new LCD panel is causing interference.
C. The digitizer is calibrated improperly.
D. The radio antennas are damaged.

A

B. The new LCD panel is causing interference.

179
Q

A technician sets up a new printer on the network, allowing it to obtain an IP address. The technician records the IP address and sets up users to print using the information. The following Monday after powering on the printer, users report they can no longer print. After verifying users can access other network shares, the technician prints a configuration page and sees the IP address has changed.
Which of the following is the BEST method for the technician to ensure this will not happen again?

A. Set up MAC filtering on the switch to ensure the printer gets the same IP.
B. Set up the users to print using the newly assigned IP address.
C. Create an IP reservation for the printer on the DHCP server.
D. Statically assign the current IP address to the printer.

A

C. Create an IP reservation for the printer on the DHCP server.

180
Q

A technician has built a custom workstation for an end user. The end user reports that the workstation ran for a few minutes and then crashed. When the user subsequently boots the workstation, it crashes much more quickly.
Which of the following did the technician forget to do when building the workstation?

A. Apply thermal paste.
B. Connect the case fans.
C. Configure integrated GPU.
D. Overclock the CPU.

A

B. Connect the case fans.

181
Q

An end user brings in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged.
Which of the following is the NEXT best step to resolve this issue?

A. Plug the laptop into another power outlet.
B. Replace the power adaptor.
C. Replace the laptop’s battery.
D. Plug the laptop into a UPS.

A

C. Replace the laptop’s battery.

182
Q

A client needs to upgrade the hard drive on a laptop and would like one that is fast and has drop protection.
Which of the following is the BEST option for the client?

A. 5400rpm HDD
B. 7200rpm HDD

C. NVMe SSD
D. Hybrid HDD/SSD

A

C. NVMe SSD

183
Q

A user states the department laser printer continues to display a paper jam error message despite the jam being cleared.
Which of the following should a technician do to troubleshoot this problem?

A. Check the paper path for blocked sensors.
B. Replace the duplex assembly.
C. Run the printer’s internal diagnostics.
D. Verify the pickup rollers are in working order.

A

A. Check the paper path for blocked sensors.

184
Q

Which of the following resource types would be BEST suited to saving photographs from a mobile device with limited on-board storage?

A. Cloud file services
B. Virtual desktop
C. Off-site email
D. Resource pooling

A

A. Cloud file services

185
Q

SIMULATION
You need to configure your mobile device to send and receive electronic messages from your company.
You must use the company’s WLAN as all e-mail services are on default non-secure ports.
The company’s WLAN is broadcasting across the company for easier access.
Users must authenticate to the server with the same credentials in order to send and receive email.
Authentication should be enforced in the settings of the mobile device using the following parameters:
Username: tech@techies.com
Password: P@$$w0rd
Outgoing server: mail.techies.com
Incoming server: pop3.techies.com
Company SSID: Techies
Security Key: CA:FE:33:71:00

INSTRUCTIONS:

Update the mobile device’s parameters to fit the criteria and support the strongest encryption available.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

A

Explanation:

For the WiFi setup, do the following:

  1. Enable 802.11 b/g Radio
  2. Choose the Techies SSID, enter the CA:FE:33:71:00 security Key.
  3. Choose the “Same as Incoming Server” option below.
186
Q

An instructor had been lecturing for 20 minutes and utilizing the overhead projection system, when the projector suddenly
went blank. A technician was dispatched and was able to start the projector after several minutes; however, the screen went
blank after briefly displaying the slideshow.
Which of the following would be the technician’s NEXT best option?

A. Install a new bulb
B. Reseat the VGA cable
C. Reboot the laptop
D. Check the projector cooling fan
E. Adjust the projector’s sleep settings
A

D. Check the projector cooling fan

187
Q

A developer has configured a new web application on a workstation using client-side virtualization. Despite working locally on the developer’s PC, other users on the network are not able to access the application.
Which of the following network configurations should the virtual machine be configured for to allow other users to access the application?

A. Internal networking
B. Bridged networking
C. Private networking
D. NAT networking

A

B. Bridged networking

188
Q

Which of the following BEST describes an email infrastructure that uses a local archive server cluster and publicly hosted email servers?

A. Private
B. Public
C. Hybrid
D. SaaS

A

C. Hybrid

189
Q

A technician is installing virtualization software on the company developer’s desktop. The developer will need to run several VMs simultaneously. The system is loaded with the Windows 10 OS and has the following specifications:
– i5 quad-core processor
– 4GB of RAM
– 256GB SSD

Which of the following should the technician upgrade on the system FIRST to meet the developer’s requirements?

A. SSD
B. Processor
C. RAM
D. BIOS

A

C. RAM

190
Q

Which of the following is an IP address that is assigned to a network device based on its MAC address?

A. Dynamic
B. Static
C. Link local
D. Reservation

A

C. Link local

191
Q

The IT department recently updated client computers for the graphics department. A user reports the new computer has not worked since it was set up; it makes unusual sounds when pressing the power button. A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but only displays the message: No source.
Which of the following BEST explains the cause of this issue?

A. There is insufficient power to the computer
B. There is a blank screen on system boot
C. The computer is overheating
D. The error beep codes on POST

A

A. There is insufficient power to the computer

192
Q

A technician is troubleshooting a network that is experiencing inconsistent connections through one of the network drops in the board room. The technician wants to verify the integrity of the network run but needs to identify which cable comes from the board room. However, none of the network connections in the network room are labeled.
Which of the following are the BEST tools for the technician to use to identify the correct network run to troubleshoot?
(Choose two.)

A. Cable stripper
B. Cable tester
C. Tone generator
D. WiFi analyzer
E. Multimeter
F. Probe
A

B. Cable tester

E. Multimeter

193
Q

Which of the following connectors is commonly known as serial?

A. RG-6
B. RJ11
C. RS-232
. RG-6
B. RJ11
C. RS-232

D. BNC

A

C. RS-232

. RG-6

194
Q

A business owner is concerned about excessive paper usage but is not concerned about the wear to the printer of the use of toner. The business owner asks a technician to find a low-cost solution.
Which of the following is the BEST action for the technician to perform?

A. Configure duplexing
B. Enable collating
C. Adjust the orientation
D. Decrease the quality

A

A. Configure duplexing

195
Q

The documents from a workgroup laser printer are not printing correctly. Some of the print is missing, and the pages come out dusty.
Which of the following should a technician do to fix this issue?

A. Replace the low-voltage power supply
B. Replace the scanner assembly
C. Replace the formatter assembly
D. Replace the fuser assembly

A

D. Replace the fuser assembly

196
Q

Which of the following IP addressing types is MOST likely to use an IP address starting with 169.254?

A. Static
B. APIPA
C. Link local
D. Dynamic

A

B. APIPA

197
Q

A developer wants to add a Windows 10 64-bit VM with the minimum system requirements to a virtual host workstation. The virtual host is running Windows Server 2008 R2 and has 24GB of RAM, a 1TB hard drive, and a Gigabit Ethernet NIC with Cat 5e cabling. The current configuration of VMs is as follows:
– Windows 7 VM with 4GB RAM and 200GB HDD
– Linux VM with 16GB RAM and 200GB HDD
– Linux VM with 2GB RAM and 100GB HDD

Which of the following should the technician recommend to the developer FIRST?

A. Increase the HDD in the virtual host
B. Install an additional NIC and configure teaming
C. Upgrade the network cabling to Cat 6
D. Increase the memory in the virtual host

A

D. Increase the memory in the virtual host

198
Q

A user wants to add static storage to a laptop and is unable to physically take it apart.
Which of the following would be the BEST solution?

A. USB drive
B. Optical drive
C. Network the share
D. Cloud storage

A

A. USB drive

199
Q

Which of the following speeds would a wireless network perform at when the network is built in bridge mode containing 802.11g, 802.11n, and 802.11ac access points?

A. 11Mbs
B. 54Mbs
C. 450Mbs
D. 1300Mbs

A

D. 1300Mbs

200
Q

Which of the following wireless networking protocols operates on the 5GHz band and provides data rates in excess of 750Mbps?

A. 802.11a
B. 802.11ac
C. 802.11b
D. 802.11g
E. 802.11n
A

B. 802.11ac

201
Q

An end user is building a small home media server. The user wants to be able to add and remove hard drives without powering down the server.
Which of the following should be enabled to allow for this?

A. NVMe
B. AHCI
C. ATAPI
D. UEFI

A

B. AHCI

202
Q

A company is terminating Cat 6 wiring at a 110 block.
Which of the following should be used?

A. A crimper
B. A cable stripper
C. A punchdown tool
D. A tone generator

A

C. A punchdown tool

203
Q

A workstation has RAID 1 and RAID 5 arrays. Although performance is not degraded, management software is reporting a hard disk failure.
Which of the following should a technician do NEXT?

A. Check one of the RAID 1 disks for failure
B. Rebuild the RAID 1 disks for failure
C. Check one of the RAID 5 disks for failure
D. Rebuild the RAID 5 array

A

C. Check one of the RAID 5 disks for failure

204
Q

A company wants to purchase new equipment for its help desk team. Team members work in a 24/7 environment and share desks with coworkers from other shifts. The company already has dual monitors set up on each desk but decides replacing the existing desktops with laptops would be the best business decision to support the mobility needs.
Which of the following laptop features or accessories would be BEST suited for this business environment?

A. KVM
B. VPN
C. Privacy filters
D. Docking stations
E. Port replicators
A

D. Docking stations

205
Q

A user’s personal laptop has been behaving erratically for the past month. Today, however, the user cannot perform any work on the laptop, as the device locks up immediately after logging on. Believing the issue to be a malware infection, a technician takes the laptop back to the workbench for additional tests and diagnostics. A full-system malware scan returns inconclusive results. The user reports only new software installations have been made to the laptop.
Following best practice methodologies, which of the following should the technician perform NEXT to resolve the problem?

A. Uninstall the new software applications
B. Document the findings and report them to the user
C. Do a full backup of the system data
D. Perform a format and System Restore

A

C. Do a full backup of the system data

206
Q

A user is given a new tablet. When using the touch screen, the user reports the cursor highlights and selects items unintentionally. The issue does not happen when using an external mouse.
Which of the following should the technician do FIRST to resolve this issue?

A. Run the calibration utility
B. Disable the touch functionality
C. Update the touch-screen driver
D. Reinstall the OS

A

C. Update the touch-screen driver

207
Q

A small office wants to install a server that can provide name resolution for internal clients.
Which of the following server types would BEST accomplish this?

A. IDS
B. DHCP
C. UTM
D. DNS

A

D. DNS

208
Q

Which of the following connector types can be used to connect a laptop to a docking station or port replicator? (Choose two.)

A. Lightning
B. Thunderbolt
C. RJ45
D. Molex
E. DB9
F. USB-C
A

B. Thunderbolt

F. USB-C

209
Q

A user purchased a processor to upgrade a computer. After the installation, the computer no longer boots, but everything appears to be installed correctly.
Which of the following should the user have done prior to installing the new processor? (Choose two.)

A. Run a Windows Update
B. Verify the power requirements of the new CPU
C. Purchase a high-efficiency cooling system
D. Disable Secure Boot
E. Check for BIOS updates
F. Reinstall the operating system

A

B. Verify the power requirements of the new CPU

D. Disable Secure Boot

210
Q

A technician receives a laptop from an end user who reports that some aspects of the image are left behind when applications are closed and persist until reboot. The technician also notices black dots throughout the screen. The technician recalibrates the display settings and updates the drivers for the display adapter, but the issue persists.
Which of the following is the laptop MOST likely experiencing? (Choose two.)

A. Artifacts
B. Distorted geometry
C. VGA degradation
D. Burn in
E. Dead pixels
F. Distorted image
A

D. Burn in

E. Dead pixels

211
Q

A customer’s workstation will not boot. A technician runs diagnostics on the system and discovers it is set up in a RAID 0 configuration, and a single SATA hard drive has failed. The system was set up for performance. Once repaired, the customer requests redundancy be built into the system and an increase in performance.
Which of the following describes how the technician should set up the new RAID configuration?

A. RAID 1 configuration that will utilize new SSD
B. RAID 5 configuration that will allow the loss of a hard drive without failure
C. RAID 6 configuration that will allow the loss of two hard drives without failure
D. RAID 10 configuration utilizing new HDD

A

D. RAID 10 configuration utilizing new HDD

212
Q

Which of the following is the minimum category cable that supports 1000Mbps speed?

A. Cat 3
B. Cat 5e
C. Cat 6
D. Cat 6e

A

B. Cat 5e

213
Q

Which of the following is considered a connectionless protocol?

A. UDP
B. TCP
C. Telnet
D. DNS

A

A. UDP

214
Q

CompTIA A+ 220-1001 Core – Question214
Joe, a user, needs to have a notebook connected to a monitor, a mouse, and a keyboard when he is working at his desk. His notebook is not business class, yet is meets company policy for personal computers.
Which of the following should a technician install for Joe?

A. Port forwarding device
B. Docking station
C. KVM switch
D. USB hub

A

B. Docking station

215
Q

A user needs access to a shared mailbox inside the mobile mail application through the company’s cloud-based email service.
Which of the following protocols is required to make this possible?

A. IMAP
B. S/MIME
C. SMTP
D. SNMP

A

C. SMTP

216
Q

A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network.
Which of the following should the company place within its network to BEST protect its users?

A. IDS server
B. DNS server
C. Proxy server
D. Syslog server

A

C. Proxy server

217
Q

Which of the following cloud models would MOST likely be described as a service in which the customer has no responsibility for application patching?

A. IaaS
B. SaaS
C. Private cloud
D. PaaS

A

B. SaaS

218
Q

Which of the following cloud-based services gives customers the ability to scale resources as needed?

A. Resource pooling
B. Rapid elasticity
C. Measured service
D. Hybrid cloud

A

B. Rapid elasticity

219
Q

A technician is troubleshooting a networking issue for a client. After running “ipconfig/all” the technician discovers the IP address assigned to the computer is 169.254.100.58.
Which of the following network configurations does this describe?

A. APIPA
B. DNS
C. DHCP
D. NAT

A

A. APIPA

220
Q

A company wants to use thin clients to run all the common business applications it uses. The users need to share files and have a common email domain.
Which of the following cloud concepts should a technician recommend?

A. PaaS
B. IaaS
C. MaaS
D. Saas

A

D. Saas

221
Q

A small office in a remote area is considering a new ISP.
Which of the following broadband types is based on the distance to the nearest central office?

A. Satellite
B. Fiber
C. Cable
D. DSL

A

D. DSL

222
Q

A technician is building a Windows server to meet the specific needs of a user. The user needs to house a replica of a very large SQL database to be able to query the database locally.
Which of the following drive configurations would BEST meet the requirements while providing the maximum amount of performance and storage?

A. OS disk: 128GB M2
Data disk: 4TB 7200rpm HDD
B. OS disk: 256GB 5400rpm HDD
Data disk: 1TB 5400rpm HDD
C. OS disk: 512GB 15000rpm HDD
Data disk: 64GB M2
D. OS disk: 1TB 7200rpm HDD
A

A. OS disk: 128GB M2

Data disk: 4TB 7200rpm HDD

223
Q

A technician is setting up a workstation for a new user. The computer’s OS has most features disabled. The computer has graphics, network, and human input devices configured.
When a user logs onto the computer, it loads a virtual desktop with all the necessary programs. Which of the following BEST describes this type of workstation?

A. Locked kiosk
B. Virtual machine
C. Thin client
D. Hypervisor

A

B. Virtual machine

224
Q

Which of the following must a technician configure to access the console of multiple servers physically by using one keyboard, mouse, and monitor?

A. Virtual management console
B. Remote desktop protocol
C. Portable crash cart
D. Rack-mounted IP KVM

A

D. Rack-mounted IP KVM

225
Q

After replacing a failed mother board in a user’s computer, the technician receives a report that the computer is behaving erratically. The user states the computer shuts down randomly throughout the day and freezes frequently. The technician performs a memory diagnostic, and it reports no issues.
Which of the following should the technician check NEXT in troubleshooting this issue?

A. Reseat the memory and reset the BIOS to default settings
B. Add heat sinks to each installed memory module
C. Enable overclocking functionality in the BIOS
D. Ensure all case fans are plugged in and working
A

D. Ensure all case fans are plugged in and working

226
Q

When configuring a VM, which of the following devices MOST likely needs to be configured to allow the VM access to other client VMs on the same host?

A. Virtual switch
B. Host
C. Hypervisor
D. Workstation NIC

A

A. Virtual switch

227
Q

CompTIA A+ 220-1001 Core – Question227
A technician is setting up a server to provide access to the LAN and Internet.
Which of the following server roles would accomplish this task? (Choose three.)

A. File server
B. Print server
C. Web server
D. DNS server
E. DHCP server
F. SQL server
G. Email server
H. Proxy server
A

D. DNS server
E. DHCP server
H. Proxy server

228
Q

A technician is building a SOHO server that will be used to run a business-critical application for a small business.
Which of the following RAM types should the technician install?

A. Error correcting
B. Triple channel
C. Unbuffered memory
D. Non-parity

A

A. Error correcting

229
Q

A user is accessing webmail and needs to encrypt the contents of the email message and attachments prior to sending.
Which of the following should be configured to accomplish this task?

A. S/MIME settings
B. VPN settings
C. TLS settings
D. SSL settings

A

A. S/MIME settings

230
Q

CompTIA A+ 220-1001 Core – Question230
A user is participating in a weight-loss challenge and needs to keep track of fitness activities, locations, distances, and calories burned during a specific time period. The user wants to be able to listen to music while participating in the challenge.
Which of the following would the user MOST likely need to purchase to meet these requirements?

A. Smartphone
B. Fitness application
C. AR headset
D. Fitness tracker

A

A. Smartphone

231
Q

A user reports being unable to print to a network-based all-in-one printer. The issue consistently appears after power outages.
Which of the following should a technician perform to resolve the issue?

A. Run Windows Update on the user’s machine
B. Disable the firewall on the user’s machine
C. Set a static IP address on the printer
D. Reinstall the printer with vendor-provided drivers

A

C. Set a static IP address on the printer

232
Q

A technician is troubleshooting an issue with a printer that is directly attached to a user’s workstation. The printer is powered on but will not print. The user claims nothing has changed on the computer, and the printer was working earlier in the day.
Which of the following should the technician do NEXT to determine the cause of the issue?

A. Order a new printer for the user and decommission the current printer
B. Update the printer drivers in the workstation’s OS
C. Physically examine the workstation and printer for any obvious issues
D. Reseat all the printer cables and restart the user’s workstation

A

C. Physically examine the workstation and printer for any obvious issues

233
Q

A company is concerned about the security of sensitive data on a laptop a user frequently takes off-site.
Which of the following enables hardware encryption to secure user data?

A. BIOS password
B. Hibernation mode
C. Trusted Platform Module
D. Screen-saver lock

A

C. Trusted Platform Module

234
Q

Which of the following has a P4 connector to provide a 12V output?

A. EIDE port
B. 24-pin adapter
C. SCSI cable
D. eSATA cable

A

A. EIDE port

235
Q
A

B, C

236
Q
A

A

237
Q
A

B

238
Q
A

D

CompTIA A+ Core 1 (220-1001) (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions