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1st Quarter Oral Communication > Communication > Flashcards

Communication Flashcards

1
Q

This is the sharing of meaning by sending and receiving symbolic cues.

A

Communication

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2
Q

This is a dynamic process in which people attempt to share their internal states with other people through the use of symbols.

A

Communication

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3
Q

This is an interdependent process of sending, receiving, and understanding messages.

A

Communication

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4
Q

This is a skill that can be learned. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life.
– Bryan Tracy

A

Communication

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5
Q

Communication must be HOT. Define HOT

A

Honest, open, and two-way

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6
Q

The one who initiates the communication.

A

Sender

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7
Q

Gets the message channeled by the source of information.

A

Receiver

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8
Q

Provides the sender with feedback.

A

Receiver

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9
Q

An idea, concept, emotion, desire, or feeling that a person desires to share with another human being.

A

Message

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10
Q

How the sender transmits the message to the recipient (vocal or non-vocal)

A

Channel

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11
Q

The behavioral response of the receiver.

A

Feedback

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12
Q

The return signal.

A

Feedback

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13
Q

Any interference in the communication process.

A

Noise

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14
Q

A communication situation where the elements of the process work in a dynamic interrelation.

A

Context

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15
Q

I think.

A

Idea

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16
Q

I deliberate.

A

Encoding

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17
Q

I throw.

A

Transmission

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18
Q

I obtain.

A

Receiving

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19
Q

I interpret.

A

Decoding

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20
Q

I react.

A

Feedback

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21
Q

It is a type of communication that is rule-specific and almost always planned.

A

Verbal communication

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22
Q

A type of communication that is spontaneous and unstructured.

A

Non verbal communication

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23
Q

How do you improve your non-verbal skills? Give 9 examples.

A
  1. Maintain eye contact
  2. Use posture to show interest
  3. Probe for more information
  4. Avoid out of context NV
  5. Study cultural diversities
  6. Improve your decoding skills
  7. Observe yourself in the mirror
  8. Don’t forget how appearance says something
  9. Enlist family and friends
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24
Q

Refers to a group’s expectations from its people

A

Social values

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25
Q

Differences in how people contribute to the society

A

Roles and status

26
Q

Differences in the length of time spent to come up with a decision

A

Decision-making customs

27
Q

Differences in the value of time

A

Concepts of time

28
Q

Differences in proximity when communicating

A

Personal space

29
Q

Differences in how meaning is conveyed

A

Cultural context

30
Q

A type of cultural context wherein the meaning is derived from the actual context

A

High context

31
Q

A type of cultural context wherein the meaning is derived from the speaker’s way of speaking

A

Low context

32
Q

Differences in the concept of what is rude and polite

A

Behavior and manners

33
Q

Differences in non-verbal meanings

A

Gestures and body language

34
Q

Differences in the laws of the land and the society

A

Legal and ethical

35
Q

Cultural differences between companies

A

Corporate cultural differences

36
Q

Where does the proverb originate from?

The squeaking wheel gets the grease.

A

US

37
Q

Where does the proverb originate from?

No one is either rich or poor who has not helped himself to do so.

A

Germany

38
Q

Where does the proverb originate from?

The nail that sticks up gets pounded down.

A

Japan

39
Q

Where does the proverb originate from?

A man who waits for a roast duck to fly into his mouth must wait for a very long time.

A

China

40
Q

Stage 1: the individual doesn’t recognize cultural differences

A

Denial

41
Q

Stage 2: the individual starts to recognize cultural differences and is intimidated by them, resulting in either a superior view on own culture or an unjustified high regard for the new one

A

Defense

42
Q

Stage 3: although individuals see cultural differences, they bank more on universality of ideas rather than on cultural differences.

A

Minimization

43
Q

Stage 4: the individual begins to appreciate important cultural differences in behaviors and eventually in values

A

Acceptance

44
Q

Stage 5: the individual is very open to world views when accepting new perspectives

A

Adaptation

45
Q

Stage 6: individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints

A

Integration

46
Q

7 characteristics of competent intercultural communications:

A

Flexibility - ability to tolerate high levels

  1. Reflectiveness or mindfulness
  2. Open-mindedness
  3. Sensitivity
  4. Adaptability
  5. Engage in divergent-thinking
  6. Politeness
47
Q

We communicate because we want people we interact with to manage their behavior or sometimes because we want them to do as we please.

A

Regulation / control

48
Q

We communicate because we want to form bonds with other people, or it is out way of forging friendships with them.

A

Social interaction

49
Q

We communicate because we want to persuade, convince, or inspire others.

A

Motivation

50
Q

We communicate because we want to appeal to the emotions of other people.

A

Emotional expression

51
Q

We communicate because we have ideas based on facts, figures, statistics, and other reliable sources that we want to share with others.

A

Information

52
Q

This type of communication happens when the same person acts as both the sender and receiver of the message.

A

Intrapersonal communication

53
Q

This type of communication happens when the sender and the receiver are 2 different persons.

A

Interpersonal communication

54
Q

This type of communication happens when there are more than one sender and receiver interacting with one another (3-10 persons)

A

Group communication

55
Q

The one who dominates the discussion in group comm

A

Controlling

56
Q

The one who doesn’t only willingly gives information but also allows others to do the same

A

Egalitarian

57
Q

The one who sees to it that there is a systematic way of doing things

A

Structuring

58
Q

The one who encourages other people to participate

A

Dynamic

59
Q

Gives way to others to avoid conflict

A

Relinquishing

60
Q

The one who doesn’t want to have anything to do with the group

A

Withdrawing

61
Q

This type of communication happens when there is one sender giving a message to a large group of receivers.

A

Public communication

62
Q

Takes place through television, radio, newspapers, magazines, books, billboards, internet, and other types of media.

A

Mass communication

1st Quarter Oral Communication (1 decks)

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