Communication

Question 1

Define communication

Answer 1

It is the transmission of messages from one person to another. It involves a speaker, a listener and the message itself.

NS

Question 2

Which researcher claimed that people from working and middle class used different language codes?

a) Labov
b) Bernstein
c) Tannen
d) Bruner

Answer 2

b) Bernstein

NS

Question 3

Which of the following best describes restricted code?

a) it involves abstract ideas and descriptive words, and is usually used to gain compliance
b) conveying messages non-verbally
c) short and simple sentences, with few descriptive words and limited context
d) few descriptive words and limited context, along with abstract ideas

Answer 3

c) short and simple sentences, with few descriptive words and limited context

NS

Question 4

_______ talk is used to maintain emotional connections, build relationships, and focuses on personal “small talk”

Answer 4

rapport

NS

Question 5

What are the 3 features of persuasive communication?

Answer 5

1. source of the message
2. contents of the message
3. characteristics of the audience

NS

Question 6

What does the construct “LAD” stand for and which researcher proposed it?

Answer 6

Language Acquisition Device, Chomsky

NS

Question 7

The three __________ ______ are assertive, aggressive and passive

Answer 7

Communication styles

NS

Question 8

Name and briefly describe the two routes to persuasion

Answer 8

Central - requires careful thinking and thoughtful consideration of the message
peripheral - requires careless thinking and focus on cues more than the message

NS