Communicating and Influencing Flashcards
1
Q
Put forwards views in a CLEAR, CONCISE and CONSIDERATE manner
A
X
2
Q
Use APPROPRIATE METHOD of communication given an individual’s different needs (email, face-to-face etc)
A
X
3
Q
Use PLAIN language and CHECK for written errors
A
X
4
Q
Consider the LANGUAGE USED on different groups
A
x
5
Q
HONEST and TRUTHFUL when explaining opinions
A
X
6
Q
LISTEN and ASK questions to ensure understanding
A
X
