Closing Shift

Question 1

How should the till handover work

Answer 1

There needs to be a lead cashier for the afternoon, and ensure to the nil past the til.

Question 2

How does the PIL work

Answer 2

Each day the PIL generates a number of counts on the MDT that needs to be completed in order to keep the stores stockholding accurate

Question 3

How does stock on hand effect PIL

Answer 3

A store with a more accurate Stock On Hand will have a smaller PIL

Question 4

What happens to unactioned counts in the PIL

Answer 4

They get rolled over on the next day

Question 5

What can you do to maximise efficiency and availability with the PI.

Answer 5

Add any off sales to the PI at the end of the day.
PI counting your off sales to zero is the most efficient way of accurately maintaining your stock on hand

Question 6

How many walks Shouid you do to check stock off sales

Answer 6

Multiple, react quickly to offsales and prioritise those during replenishments.

Question 7

Why is the last store management walk very important

Answer 7

This will be used by the ordering manager for next day to make orders more accurate.
You could also identify any stock on hand issues that you should PI to correct.

Question 8

What is STM

Answer 8

Store Task Manager

Question 9

What do STM tasks include

Answer 9

Due diligence take and the daily bulletin task, must be completed by the closing manager to show the story is legally compliant

Question 10

What tasks does the daily bulletin include

Answer 10

Marking and removing discount on product.
Actioning code changes.
Adding and removing STOOS labels on STOOS products.
Adding new products to the order menu.

Question 11

Why are the checks important?

Answer 11

We must ensure legal compliance with the control in store, Aldi can be fined if out of date products are found on the shopfloor

Question 12

What happens to products that go out of date that day.

Answer 12

They should have a reduction applied and at the end of the day be removed and written off, any stock that has a best before date of the current day should be donated if it is still fit for human consumption.

Question 13

How should we deal with customers when closing?

Answer 13

Never rush customers because we are closing, if necessary give customers a 10 minute time period after closing to complete and pay for their shopping.

Question 14

How often must each cashier be declared

Answer 14

Every evening

Question 15

How should cash handling be dealt with for security reasons

Answer 15

All cash handling that takes place at close must fall within the yellow security instructions

Question 16

Apparently bag must be processed on stores 2014 and dropped into the bottom Steve via the shoot once complete

Question 17

How is security monitored on close.

Answer 17

Same as the morning monitor any unusual activity.
Always be accompanied by another colleague.


Question 18

What is the weekly checklist

Answer 18

Fire alarm test.
Change order.
Weekly due diligence on STM.
CGOS Maintenance report.

Question 19

What’s the closedown checklist.

Answer 19

Review and action PIL For the day, adding any stockholding issues found from either your OPC review, or stock management walk.
Complete the date check.
Managers are required to scan the waste ensure charity donations are processed by a 37 code.
Action daily tasks on STM, Including the bulletin and due diligence tasks.
Add close of business of sales to the PI and send PI.
Complete all cash handling processes.
‘Close store’ on store 2014.
Ensure the store is tidy and reset, ready for trade the following day.
Complete a written handover to the morning manager.
Lock and alarm the store, ensure all fire exits are locked shutters are down and the automatic lighting is off.

Question 20

What is all the cash handling processes for a close shift

Answer 20

Cash up all tills.
Drop money into the bottom see as required.
Ensure all till drawers are filled, ready for the morning.
Count the safe.

Question 21

How do you ensure that the store is tidy and reset

Answer 21

Trolleys and baskets are collected.
Tills are tidied and clean down.
All put back are actions.
Specials are tidied.
Shopfloor is carded.