class 6

Question 1

what are management information system?

Answer 1

system that produces regular reports on operations for management in a company

Question 2

what is the main goal of management information system?

Answer 2

provide managers with feedback about performance

Question 3

how is information displayed by the management information system?

Answer 3

it shows actual data and it allows comparison against planned results and measured progress against goals

Question 4

where do management information systems receive its data from?

Answer 4

from company units, databases and functions

Question 5

what are the 4 functions performed by management information systems?

Answer 5

provide reports with fixed and standard formats

produce hard-copy and soft-copy reports

allow users to develop custom reports

require user requests for reports developed by systems personnel

Question 6

what is the purpose of a management information system?

Answer 6

to help an organization achieve its goals by providing managers with insights into the regular operations of the organization

Question 7

how do managers use the information from management information systems?

Answer 7

they use the reports to support effective decision making and provides feedback on daily operations

Question 8

what 4 data sources do management information systems (MIS) get there data from?

Answer 8

internal data sources
external data sources
data warehouses
data marts

Question 9

what are 2 internal data sources within a company that management information systems get their data from?

Answer 9

TPS
ERP systems and related data bases

Question 10

what are 4 external data sources that management information systems get their data from?

Answer 10

customers
suppliers
competitors
stock holders

Question 11

what do companies use data warehouses and data marts for?

Answer 11

to store valuable business information that can be used across the organization

Question 12

what is the output of most management information systems?

Answer 12

collection of reports, distributed to managers and tailored for each user and can be delivered in a timely fashion

Question 13

what are the 4 types of reports produced by management information systems?

Answer 13

scheduled and key indicator reports
demand reports
exception reports
drill-down reports

Question 14

what are scheduled reports?

Answer 14

reports produced periodically, such as daily, weekly or monthly

Question 15

what are key-indicator reports?

Answer 15

a report that summarizes the previous days critical activities and is typically available at the beginning of each workday

Question 16

what are demand reports?

Answer 16

reports that are developed to provide certain information upon request and not on a schedule

Question 17

what are drill-down reports?

Answer 17

reports that provide increasingly detailed data about a situation

Question 18

what is a key indicator?

Answer 18

a type of performance measurement to evaluate the success of an organization or a particular activity in which it engages

Question 19

what is another term for a key indicator?

Answer 19

performance indicator

Question 20

what are exception reports?

Answer 20

automatically produced reports when a situation is unusual or requires management

Question 21

what is an example of what would be on exception reports?

Answer 21

a list of all manufacturing plants have more then 100 logged hours of overtime in a week

Question 22

what are Ad hoc reports?

Answer 22

spur of the moment unplanned reports needed by managers to solve unique problems

Question 23

what’s an example of what would be on an ad hoc report?

Answer 23

a list of the total number of employees absent during the week, arranged by plant and job title, along with the hours or days missed

Question 24

what is another term for management information systems?

Answer 24

tactical information system

Question 25

how do operational systems deal with transaction data?

Answer 25

it is captured and stored in a database

Question 26

how do management information systems deal with transaction data?

Answer 26

transaction data is summarized, aggregated and analyzed for additional insight for middle managers

Question 27

what is the difference between transaction processing system and management information system?

Answer 27

transaction processing system captures and processes the detailed data necessary to update current records about operations

management information systems provides provides insight for managers into regular operations of the organization so they can control, organize and plan more effectively

Question 28

what are the 4 differences between operational information systems differ from management information systems?

Answer 28

the amount of detail produced as output
-operational data Is more detailed
-tactical data is aggregated/ summarized

the comparative nature of the information
-operational data comapres hourly, daily, weekly, monthly
-tactical data comparative monthly, quarterly, annually

the rigidity of the structure of information
-operational is very structures
-tactical data is semi-structured

regularity with which information is produced
-operational data is produced regularly

-tactical data is triggered by much greater need for ad hoc analysis

Question 29

who is in the managerial level management?

Answer 29

mid level managers and functional managers

Question 30

what does the operational level management do?

Answer 30

automate the monitoring and controlling of operational activities

Question 31

why does a company need managerial level management?

Answer 31

to improve organizational effectiveness