class 13 Flashcards

1
Q

what is product lifecycle management (PLM)?

A

an enterprise business strategy that creates a common repository of product information and processes

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2
Q

what does the product lifecycle management software?

A

a software that provides a means for managing the data and processes associated with the various phases of the lifecycle of a product

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3
Q

what does product lifecycle management support?

A

the collaborative creation, management, dissemination and use of product and packaging definition information

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4
Q

what are the 3 things that a product lifecycle management software might include?

A

computer aided design
computer-aided engineering
computer-aided manufacturing

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5
Q

what are the 10 phases of the product lifecycle management?

A

sales and marketing
research and development
concept development
product design
prototype and test
process design
production and assembly
product delivery and installation
product delivery and installation
service and support
retire and replace

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6
Q

what is computer aided design?

A

the use of software to assist in the creation, analysis, and modification of the design of a component or product

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7
Q

what are the 3 reasons why we use computer aided design?

A

increase the productivity of the designer
improve the quality of the design
create a database that describes the item

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8
Q

what is computer-aided engineering?

A

the use of software to analyze the robustness and performance of components and assemblies

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9
Q

what does computer-aided engineering support?

A

it supports the simulation, validation and optimization of products and manufacturing tools

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10
Q

what is computer-aided engineering useful for?

A

to design teams in evaluating and decision making

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11
Q

what is computer-aided manufacturing?

A

the use of software to control machine tools and related machinery in the manufacture of components and products

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12
Q

what are the 2 ways of implementing product lifecycle management?

A

implement a single
implement multiple

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13
Q

what does it mean to implement a single product lifecycle management?

A

implement a single integrated product lifecycle management system that encompasses all the phases of the product lifecycle with which is most concerned

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14
Q

what does it mean to implement multiple product lifecycle management?

A

implement multiple separate product lifecycle management software components from different vendors over time

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15
Q

what is the challange of implementing multiple separate products lifecycle management systems?

A

it is difficult to link all the various components together in such a manner that a single comprehensive database of product and process data is created

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16
Q

what are the 2 kinds of people who interact with a companies product lifecycle management systems?

A

internal users
external users

17
Q

what are the 8 internal users of product lifecycle management?

A

engineering
operations
procurement and sourcing
manufacturing
marekting
quality assurance
customer service
regulatory

18
Q

what are the 4 external users of product lifecycle management?

A

the manufacturers design partner
packaging suppliers
raw material suppliers
contract manufacturing

19
Q

what are the 3 benefits of product lifecycle management systems?

A

reduce time to market
reduce costs
ensure regulatory compliance

20
Q

how do product lifecycle management reduce time to market?

A

improving collaboration within the organization

21
Q

how do product lifecycle management systems reduce costs?

A

reducing prototype costs, scrap and rework costs and the number of product component costs

22
Q

how do product lifecycle management systems ensure regulatory compliance?

A

they provide a secure repository, tracking and audit trails, change and document management controls, workflow and communications and improved security

23
Q

what are the 5 challenges to implementing successful enterprise system?

A

costs and disruption of upgrades
cost and long implementation lead time
difficulty managing change
management of software customization
user frustration with the new system

24
Q

what are the 7 ways to avoid a failed implementation of enterprise systems?

A

assign a full-time executive to manage the project

appoint an experienced independent resource to provide project over-sight and to verify system performance

allow sufficient time to transition from old to new system

allocate sufficient time and money for training

define metrics to assess project progress and to identify project related rials

keep the scope of project well defined

be wary of modifying the enterprise system software

25
Q

what is the hosted approach to setting up software?

A

use a pay-as-you-go system to help set up new technology while avoiding much of the complex and high start up costs

26
Q

what are the 4 advantages to the hosted software model?

A

decreased total cost of ownership
faster system start up
lower implementation risk
management of systems outsourced

27
Q

what are the 4 disadvantages to the hosted software model?

A

potential availability and reliability issues

potential data security issues

potential problems integrating hosted product with different vendors

savings anticipated from outsourcing may be offset by increased effort to manage vendor