Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

info systems > class 11 > Flashcards

class 11 Flashcards

1
Q

what are enterprise-wide systems?

A

systems that allow companies to integrate information across operations on a company-wide basis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is the primary goal of an organization?

A

to provide value to a stakeholder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what are 5 examples of stakeholders?

A

customers
suppliers
partners
shareholders
employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what is a value chain?

A

a series of activities that an organization performs to transform inputs into outputs in such a way that the value of the input is increased

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

do companies have many different value chains?

A

yes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

do different organizations in different industries have different value chains?

A

yes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what are value chain models?

A

models that highlight specific activities in the business where competitive strategies can be best applied and where the information systems are most likely to have a strategic impact impact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what does does the value chain model view the firm as?

A

a series pf basic activities that add margin of value to a firms product or services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what are the 2 categories of activities the value chain model has?

A

primary activities
support activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is the porters value chain?

A

a general-purpose value chain that any company can use to examine all its activities and to see how they are connected

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what does porters value chain focus on?

A

it focuses on the systems rather than the departments or accounting cost types

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what are the 2 kind of activities in porters value chain?

A

primary and support activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what are the 3 ways the primary and support activities can be divided in porters value chain

A

direct
indirect
quality assurance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what are direct activities?

A

activities that create value by themselves

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what are indirect activities?

A

activities that help other activities run smoothly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what are quality assurance activities?

A

help other activities keep to the required standard

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

what are primary activities in a value chain?

A

functional areas within an organization that process inputs and outputs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

what are the 5 primary activities?

A

inbound logistics
operations/ manufacturing
outbound logistics
marketing and sales
customer service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

what are inbound logistics in a value chain?

A

receiving and stocking raw materials, parts and products

20
Q

what are operations/ manufacturing in a value chain?

A

processing orders and raw materials into finished product

21
Q

what are outbound logistics in a value chain?

A

distribution of the finished product to customers

22
Q

what is customer service in a value chain?

A

providing support for the product or customer

23
Q

what are support activities in a value chain?

A

business activities that enable primary activities, the activities can be unique by industry but are generally more typical across industries

24
Q

what are the 4 support activities?

A

infrastructure
Human Resources
technology development
procurement

25
Q

what is infrastructure in the value chain?

A

hardware and software that must be implemented to support applications for primary activities

26
Q

what is Human Resources in the value chain?

A

employee management activities such as hiring, interview scheduling and benefit management

27
Q

what is technology development in the value chain?

A

the design and development of applications that support the organization

28
Q

what is procurement in a value chain?

A

purchase of goods or services that are required as inputs to primary activities

29
Q

do companies involve other companies in their value systems?

A

yes

30
Q

why do companies integrate other companies in their value system?

A

they can create additional value by working with suppliers and business partners

31
Q

what is an upstream flow of information?

A

information that is received from another organization (nike getting leather from their supplier)

32
Q

what is a downstream of information?

A

information sent to another organization (nike sending their shoes to footlocker)

33
Q

what is a supply chain?

A

flow of materials, services and information from suppliers of merchandise and raw materials through to the organizations customers

34
Q

what is supply chain management?

A

processes and procedures used to ensure the delivery of goods and services to customers at the lowest cost while providing highest value to the customers

35
Q

what are the 2 primary sources of supply chain management systems?

A

supply chain management software vendors

ERP vendors

36
Q

what are 5 examples of SCM software vendors?

A

agile
ariba
12
manugistics
commerce one

37
Q

what are 3 ERP vendors?

A

SAP
baan
oracle

38
Q

what are the 4 capabilities of SCM and ERP

A

planning
execution
coordination
collaboration

39
Q

explain how SCM and ERP systems facilitate planning?

A

enables you to model supply chains by providing comprehensive planning capabilities, including supply chain design, demand and supply planning, manufacturing planning and transportation planning

40
Q

how can SCM and ERP software facilitate execution?

A

integrates planning, promising, logistics and transactional systems through materials management, manufacturing execution and ware house management

41
Q

how do SCM and ERP systems facilitate coordination?

A

lets you monitor and analyze process both within and outside your company by providing supply chain event management and supply chain performance management

42
Q

how do SCM and ERO systems facilitate collaboration?

A

enables you to share information and set and achieve common supply chain goals through collaborative planing, forecasting and replenishment

43
Q

what are the 3 benefits of supply chain management?

A

streamlines workflow and increasing employee productivity

accelerating product development

streamlining cost and creating efficiencies across the supply network

44
Q

what are push based model?

A

a model where they make their products first then they sell them

45
Q

what are pull based models?

A

a model where they sell the product then they produce it and ship it out

info systems (18 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions