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info systems > class 1 > Flashcards

class 1 Flashcards

1
Q

what is the value of information directly linked to?

A

how it helps decision makers achieve the organization’s goals

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2
Q

what are the 3 results of information systems and putting this knowledge to work?

A

a successful personal career
organizations that reach their goals
a society with a higher quality of life

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3
Q

who are the 3 people who must work together to build successful information system?

A

system users
business managers
information systems professionals

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4
Q

what are 2 benefits of using information systems?

A

add value to the organization
can give the organization a competitive advantage

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5
Q

how can valuable information benefit a company?

A

helps people perform tasks more efficiently and effectively

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6
Q

how can inaccurate data impact a company?

A

it can result in loss of potential new customers and reduced customer satisfaction

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7
Q

if an organizations information is not accurate or complete, how can that impact the company?

A

people can make poor decisions, costing thousands, or even millions of dollars

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8
Q

what can information being not accurate or not complete result in?

A

over or under production
misallocation of resources
poor response time

causing poor outcomes, increase in costs or loss of customers

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9
Q

what is data?

A

raw facts

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10
Q

what is an example of data?

A

the temperature in Winnipeg when jets play home games

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11
Q

what is information?

A

collection of data organized in such a way that they have value beyond the facts themselves

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12
Q

what is an example of information?

A

the win percentage of jets home games when it is -20 or colder

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13
Q

what is process?

A

set of logically related tasks performed to achieve a defined outcome

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14
Q

what is an example of process?

A

turning data into information

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15
Q

what is knowledge?

A

awareness and understanding of a set of information and ways it can be useful to support a task

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16
Q

what process requires knowledge?

A

the process of defining relationships among data to create useful information requires knowledge

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17
Q

what are the 4 types of data?

A

alphanumeric data
audio data
image data
video data

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18
Q

what is alphanumeric data?

A

data represented by numbers, letters and other characters

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19
Q

what is audio data?

A

data represented by sounds, noises or tones

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20
Q

what is image data?

A

data represented by graphic images and pictures

21
Q

what is video data?

A

data represented by moving images or moving pictures

22
Q

what are the 3 steps in the process of transforming data into information?

A

selecting data
then organizing it
manipulating the data in to information

23
Q

what is the value of information directly linked to?

A

the value of information is directly linked to how it helps decision makers achieve their organizational goals

24
Q

what are the 11 characteristics of valuable information?

A

accessible
accurate
complete
economical
flexible
relevant
reliable
secure
timely
verifiable

25
Q

what is accessible information?

A

information that is easily accessible by authorized users so they can obtain it in the right format and at the right time to meet their needs

26
Q

what is accurate information?

A

accurate information isa error free, inaccurate information is generated because inaccurate data is fed into the transformation process

27
Q

what is complete information?

A

complete information contains all the important facts, for example, an investment report that does not include all important costs is not complete

28
Q

what is economical information?

A

information should also be relatively economical to produce

29
Q

what is flexible information?

A

flexible information can be used for a variety of purposes, how much inventory can be used for how many sales they are making bur also to determine the total value of a company

30
Q

what is relevant information?

A

relevant information is important to the decision maker

31
Q

what is reliable information?

A

reliable information can be trusted by users, the reliability of info depends on the data collection method

32
Q

what is secure information?

A

information should be secure from access by unauthorized users

33
Q

what is simple information?

A

information should be simple and not overly complex

34
Q

what is timely information?

A

timely information is delivered when it is needed, knowing last weeks weather conditions will not help when trying to decide what coat to wear today

35
Q

what is verifiable information?

A

information should be verifiable. this means that you can check it to make seer it is correct

36
Q

what determines what characteristics of valuable information is more important?

A

depending on the type of data you need

37
Q

what is an information system?

A

an information system (IS) is a set of interrelated components that collect, process, store and distribute data and information

38
Q

what does an information system do?

A

an information system provides a feedback mechanism to monitor and control its operation to make sure it continues to meet its goals and objectives

39
Q

what are the 5 interrelated elements that make up an information system?

A

collect (input)

process

stores

disseminate data and information

provides a feedback to continue to monitor its operation and make sure to meet its goals and objectives

40
Q

what is a computer-based information system (CBIS)?

A

a single set of hardware, software, databases, networks, people and procedures that are configured to collect, manipulate, store and process data into information

41
Q

what are the 6 things that make up an organizations technology infrastructure?

A

hardware
software
databases
networks
people
procedures

42
Q

what are the 2 kinds of information systems?

A

manual
computerized

43
Q

what is an example of manual information systems?

A

investment analyst manually draw charts and trend lines to assist them in making investment decisions

44
Q

what is an example of a computer based information system?

A

a system that follows stock indexes and markets and suggests when large blocks of stocks should be purchased or sold

45
Q

what are the 3 kinds of information systems?

A

personal information system
group information system
enterprise information system

46
Q

what is a personal information system?

A

included information systems that improve the productivity of individual users in performing stand alone tasks

47
Q

what is a group information system?

A

includes information systems that improve communications and support collaboration among members of a workgroup (whatsapp)

48
Q

what is an enterprise information system?

A

includes information systems that organizations use to define structures interactions among their own employees and/or external customers, suppliers and government agencies

49
Q

what are the 5 key organizational components that must be in place to ensure successful implementation and use of the information system?

A

well-trained workers
system support (IT)
better teamwork
redesigned processes
new decision rights

info systems (18 decks)

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