Characteristics of Effective Performance Measures

Question 1

Efficient performance measures

Answer 1

promote achievement of goals

Question 2

Characteristics of those measures are

Answer 2

Relate to goals of company

balance long and short term issues

objective and easily measures

used consistently

Question 3

More Characteristics of those measures are

Answer 3

reflect mgmt of key activies (critical success factors in balanced scorecard)

under control, influenced and understood by the employee

evaluate and reward the employee