Chapter 7

Question 1

the perceived fairness of the hiring or promotion outcome.

Answer 1

Distributive Fairness

Question 2

people’s beliefs that the policies and procedures that resulted in the hiring or promotion decision were fair.

Answer 2

Procedural Fairness

Question 3

people’s perceptions of the interpersonal treatment and amount of information they received during the hiring process.

Answer 3

Interactional Fairness

Question 4

indirect or unintended consequences of an action.

Answer 4

Spillover Effects

Question 5

a profile of the skills, characteristics and backgrounds of the most effective recruiters for different positions.

Answer 5

Reviewer Profile

Question 6

a general impression based on both feelings and facts.

Answer 6

Image

Question 7

a symbolic picture of all the information connected to a company or its products.

Answer 7

Brand

Question 8

reflects what a company offers as an employer and helps manage internal and external perceptions of what it is like to work there.

Answer 8

Employer Brand

Question 9

provide both positive and potentially negative information to job candidates.

Answer 9

Realistic Job Previews (RJPs)

Question 10

a formal document that details the process to be followed when a firm recruits for an open position.

Answer 10

Recruiting Guide