Chapter 7

Question 1

What is a closed-ended question that a technician may ask when troubleshooting a possible laptop battery failure?

Answer 1

Can the laptop operate using the AC adapter?

Question 2

Which type of RAM modules are designed for the space limitations of laptops?

Answer 2

SODIMMs

Question 3

A technician is trying to configure an integrated cellular WAN adapter on a laptop. What is the first step the technician should take to configure the adapter?

Answer 3

Ensure the device is enabled in the BIOS settings.

Question 4

What is an example of an expansion slot on a laptop?

Answer 4

ExpressCard

Question 5

A technician troubleshooting a laptop notices that some keyboard keys are not working properly. What should the technician check first?

Answer 5

if the Num Lock key and Scroll Lock key are on

Question 6

What is a design consideration for mobile CPUs used in laptops compared with desktop CPUs?

Answer 6

They require smaller cooling mechanisms than desktops do.

Question 7

Which statement describes the S4 ACPI power state?

Answer 7

The CPU and RAM are off. The contents of the RAM have been saved to a temporary file on the hard disk

Question 8

What is a proactive way to keep a laptop clean?

Answer 8

Keep fluids away from the laptop computer.

Question 9

What is the maximum range of a Class 2 Bluetooth network?

Answer 9

10 meters

Question 10

A technician is about to perform a routine cleaning on a laptop, and notices that some dust has accumulated in the cooling vents. What should a technician use to remove the dust?

Answer 10

compressed air

Question 11

What is the difference between a port replicator and a docking station?

Answer 11

A port replicator may contain a SCSI port, a networking port, PS/2 ports, USB ports, and a game port. A docking station has the same ports as a port replicator, but adds the ability to connect to PCI cards, additional hard drives, optical drives, and floppy drives.

Question 12

What are the four types of laptop displays?

Answer 12

1. LCD: Liquid Crystal Display
2. LED: Light Emitting Diode
3. OLED: Organic Light Emitting Diode
4. Plasma

Question 13

How many ACPI standards are there?

Answer 13

Six. 0 - 5.

Question 14

What is the state of the CPU and RAM in ACPI Power Standard S0?

Answer 14

CPU and RAM are both on - computer running.

Question 15

What is the state of the CPU and RAM in ACPI Power Standard S1?

Answer 15

CPU and RAM are on, but other devices are off.

Question 16

What is the state of the CPU and RAM in ACPI Power Standard S2?

Answer 16

CPU is off, but RAM is still on.

Question 17

What is the state of the CPU and RAM in ACPI Power Standard S3?

Answer 17

CPU is off, and the RAM has a slow refresh rate.

Question 18

What is the state of the CPU and RAM in ACPI Power Standard S4?

Answer 18

CPU and RAM are off. Contents of RAM are stored on the hard drive.

Question 19

What is the state of the CPU and RAM in ACPI Power Standard S5?

Answer 19

CPU and RAM are off - computer is off.

Question 20

What does ACPI stand for and where is it configured?

Answer 20

Advance Configuration and Power Interface the Operating System, with some control in the BIOS.

Question 21

What are the three types of wireless cards found in laptops?

Answer 21

1. Mini-PCI
2. Mini-PCIe
3. PCI Express Micro