Chapter 4: Workforce, Jobs, and Job Analysis

Question 1

The percentage of the population that is working or seeking work

Answer 1

Labor force participation rate

Question 2

Effort directed toward accomplishing results

Answer 2

Work

Question 3

Grouping of tasks, duties, and responsibilities that constitutes that total work assignment for an employee

Answer 3

Job

Question 4

Study of the way work moves through an organization

Answer 4

Workflow analysis

Question 5

Goods and services

Answer 5

Outputs

Question 6

Tasks and jobs

Answer 6

Activities

Question 7

People, material, information, data, equipment, etc.

Answer 7

Inputs

Question 8

Organizing tasks, duties, responsibilities, and other elements into a productive unit of work

Answer 8

Job design

Question 9

Changing existing jobs in different ways to improve them

Answer 9

Job redesign

Question 10

Someone who is not a full-time employee but is a temporary or part-time worker for a specific period of time and type of work

Answer 10

Contingent worker

Question 11

Matching the knowledge, skills, abilities, and motivations of individuals with the requirements of the job

Answer 11

Person-job fit

Question 12

Broadening the scope of a job by expanding the number of different tasks that are performed

Answer 12

Job enlargement

Question 13

Increasing the depth of a job by adding responsibility for planning, organizing, controlling, and/or evaluating the job

Answer 13

Job enrichment

Question 14

Process of moving a person from job to job

Answer 14

Job rotation

Question 15

Extent to which the work requires several activities for successful completion

Answer 15

Skill variety

Question 16

Extent to which the job includes a recognizable unit of work that is carried out from start to finish and results in a known consequence

Answer 16

Task identity

Question 17

Impact the job has on other people and the organization as a whole

Answer 17

Task significance

Question 18

Extent of individual freedom and discretion in the work and its scheduling

Answer 18

Autonomy

Question 19

Information employees receive about how well or how poorly they have performed

Answer 19

Feedback

Question 20

Organizational team formed to address specific problems, improve work processes, and enhance the overall quality of products and services

Answer 20

Special-purpose team

Question 21

Organizational team comprised of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished

Answer 21

Self-directed team

Question 22

Organizational team that includes individuals who are separated geographically but who are linked by communications technology

Answer 22

Virtual team

Question 23

Employees complete work through electronic interactions, telecommunications

Answer 23

Telework

Question 24

Employees may spend scheduled days or every day at an office at home

Answer 24

Regular

Question 25

Employees may use a home office on weekends or at night to do a project

Answer 25

Brief occasional

Question 26

During bad weather, a natural disaster, or other events causing disruption, employees work from home

Answer 26

Temporary/emergency

Question 27

Requires employees to work on various schedules that function at different times throughout a workday

Answer 27

Shift work

Question 28

A workweek in which a full week’s work is accomplished in fewer than 5 days of 8 working hours each

Answer 28

Compressed workweek

Question 29

Less than 40 hours per week are required for some workers to perform their work in an organization

Answer 29

Part-time jobs

Question 30

Scheduling arrangement that has 2 employees perform the work of 1 full-time job

Answer 30

Job sharing

Question 31

Employees work a set number of hours a day but vary starting and ending times to get more scheduling flexibility

Answer 31

Flextime

Question 32

Employer-sponsored programs designed to help employees balance work and personal responsibilities

Answer 32

Work-life balance

Question 33

Systematic way of gathering and analyzing information about the content, context, and human requirements of jobs

Answer 33

Job analysis

Question 34

Distinct, identifiable work activity comprised of motions that employees perform

Answer 34

Task

Question 35

Larger work segment comprised of several tasks that are performed by individuals

Answer 35

Duty

Question 36

Obligations that individuals have to perform certain tasks and duties within a job

Answer 36

Responsibilities

Question 37

Individual capabilities that can be linked to enhanced performance by individuals or teams

Answer 37

Compentencies

Question 38

SME

Answer 38

Subject matter expert

Question 39

MPDQ

Answer 39

Management Position Description Questionnaire

Question 40

DOL

Answer 40

U.S. Department of Labor

Question 41

DOT

Answer 41

Dictionary of Occupational Titles

Question 42

Makes it clear that human resource requirements must be tied to specific job-related factors if employers are to defend their actions as a business necessity

Answer 42

The Uniform Guidelines on Employee Selection Procedures

Question 43

Duties that are part of a job but that are incidental or ancillary to the purpose and nature of the job

Answer 43

Marginal job functions

Question 44

FLSA

Answer 44

Fair Labor Standards Act

Question 45

Identifies a job’s tasks, duties, and responsibilities

Answer 45

Job description

Question 46

The knowledge, skills, and abilities an individual needs to perform a job satisfactorily

Answer 46

Job specifications

Question 47

KSA

Answer 47

Knowledge, skills, and abilities

Question 48

Indicators of what the job accomplishes and how performance is measured in key areas of the job description

Answer 48

Performance standards