Chapter 4: Communications and Documentation Flashcards
_______ is the transmission of information to another person
communication
a _____ the a written portion of an EMT’s patient care interaction and becomes part of the patient’s legal medical record
PCR
Therapeutic communication uses various techniques both _____ and ______ strategies
verbal and nonverbal strategies
________ is the study of space and how distance between people effects communication
proxemics
6 functions of pre-hospital care report
- continuity of care
- education
- administration information
- research record
- legal documentation
- evaluation and CQI
______ is any radio that contains a transmitter and a receiver at a fixed location
base station radio
______ is a radio mounted on a vehicle
mobile radio
______ is a radio usually carried by the EMT
portable radio
a ______ is a specialized type of base station radio that receives a radio transmission on one frequency at a low power and re-transmits the message on a different frequency at a higher power
repeater
_______ occurs when anyone considers their own cultural values as more important when interacting with people of a different culture
ethnocentrism
a drawback to the use of cellphones for EMS is the risk of
overloading the system in emergencies
when the dispatcher transmits information about a call to your unit, what are the two most important pieces of information
address and nature of the illness
once you receive an order from medical control you should
repeat the order back, word for word, and the receive the information
during transport to the hospital what information should not be given in a radio report
a. the physical findings of your exam
b. the patients race and insurance status
c. the result of any treatment you have given
d. your ambulance level and type of service
b. the patients race and insurance status
data regarding patient care information are recorded using a
state or local form based on national data points
if you make an error on your PCR before turning a copy into the hospital you should
draw a single line through the error and place your initials next to it
at the scene of a minor motor vehicle crash, one patient is refusing to be treated or transported by EMS. Your next step should include:
explaining the risks of the patient’s decision to the patient
________ includes facial expressions, body language, and eye contact
nonverbal communication
_______ questions allow a free-flow of conversation
open-ended questions
which of the following information is generally not included on the patient care
a. chief complaint
b. vital signs
c. initial assessment
d. patient’s employer information
d. patient’s employer information
