Chapter 3 Flashcards

lets pass the darn test

1
Q

communication

A

the process of exchanging information with others by sending and receiving messages

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2
Q

verbal communication

A

communication involving the use of spoken or written words or sounds

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3
Q

nonverbal communication

A

communication without words

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4
Q

diversity

A

a term used to describe the variety found among people

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5
Q

bias

A

a judgmental response, which may be positive or negative, based on assumptions or personal beliefs

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6
Q

race

A

grouping of people based on physical characteristics shared by those with a common ancestry

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7
Q

ethnicity

A

one aspect of a person’s identity, often reflecting a combination of race, culture, nationality, language, and other factors

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8
Q

culture

A

a system of learned beliefs and behaviors practiced by a group of people

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9
Q

gender identity

A

a deeply felt sense of one’s gender.

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10
Q

sexual orientation

A

a person’s physical, emotional, and/or romantic attraction to another person

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11
Q

gay

A

having physical, emotional, and/or romantic attraction for people of the same gender

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12
Q

lesbian

A

a woman whose physical, emotional, and/or romantic attraction is for other women

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12
Q

straight

A

word to describe a person whose physical, emotional, and/or romantic attraction is for people of the opposite gender

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13
Q

bisexual

A

having physical, emotional, and/or romantic attraction for people of the same gender or a different gender.

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14
Q

pansexual

A

having physical, emotional, and/or romantic attraction for another person of any sex or gender identity

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15
Q

asexual

A

relating to emotional or romantic partners in a nonsexual way

16
Q

objective information

A

information based on what a person sees, hears, touches, or smells; also called
signs

17
Q

subjective information

A

information that a person cannot or did not observe, but is based on something reported to the person that may or may not be true; also called symptoms

18
Q

incontinence

A

he inability to control the bladder or bowels

19
Q

cyanotic

A

having blue or gray skin color.

20
Q

electronic medical records (EMR)

A

an electronic version of a patient’s medical record that is used by a single healthcare facility.