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E-TOURISM > CHAPTER 2: EVOLUTION & REVOLUTION OF ICT > Flashcards

CHAPTER 2: EVOLUTION & REVOLUTION OF ICT Flashcards

1
Q

What are the chronologies of ICT evolution?

A
  1. Pre-Industrial age
  2. Industrial age
  3. Information age
  4. Post-information age
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2
Q

What are the tools of ICT being implemented in tourism business?

A
  • Online booking
  • CRM
  • Data analytics
  • Mobile app
  • SNS marketing
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3
Q

What are the importance of networking and information in tourism?

A
  • Information sharing
  • Community engagement
  • Collaborative platform
  • Real-time update and alert
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4
Q

What are technology convergence and how does this being integrated into tourism?

A
  • smart tech
  • innovation in content delivery
  • enhancing user experience
  • service integration
  • cross-industry collab
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5
Q

What are the new ICT development in e-Tourism?

A
  • Blockchain
  • Smart tourism
  • artificial intelligence
  • VR
  • AR
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E-TOURISM (4 decks)

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