Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Leadership > Chapter 12 > Flashcards

Chapter 12 Flashcards

0
Q

What is done with culture

A

Shared by members

Taught to new members

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

What is organisational cultures

A

Set of key values
Assumptions
Understating
Norms

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Culture is known as the

A

Character of personality of an org

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the 3 levels of culture?

A

Artifacts
Expressed values
Underlying assumptions and deep beliefs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are artifacts

A 
Dress
Symbols
Slogans
Ceremonies
Office layout
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the four values of pike place fish market

A

Play
Make their day
Be present/ be there
Choose your attitude

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What kind of integration of org. Culture is there?

A

Internal external

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Internal integration develops a _____ identity and to work ______

A

Collective

Work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Internal integration guides _______ relationship

A

Day to day working

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Internal integration determines how people ______

A

Communicate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Internal integration determines how _____ are allocated

A

Power and status

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Internal integration determines behaviour which affects

A

Organisational performance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

External adaptation determines how _______ are met

A

Org goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

External adaptation determines how they deal with

A

Outsiders
Speed in handling customer needs
Reactions to move of competitions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

External adaptation encourages employee commitment to

A

Core purpose
Goals
Means to accomplish goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

The culture should embody ______ needed by organisation to

A

Values

Succeed in the environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Culture strength is the _________ among employees or team members about the importance of

A

Degree of ageeement

Specific values and ways

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Culture gap is the _____ between _____ and ____ values and behaviour

A

Difference
Desired
Actual

18
Q

How does a cultural leader use signals and symbols

A

Articulate Vision

Heads day to day activities

19
Q

The cultural leader ____ a vision for the organisational culture that employees or the team can _____

A

Articulates

Believe

20
Q

The cultural leader heads the _____ that ____ cultural vision

A

Day to day activities

Reinforce

21
Q

Leaders should ____ organisational culture and values that encourage

A

Shape

Teamwork
Collaboration
Mutual trust
Knowledge
Energy and spirit
22
Q

Leaders _____ a _____ about an organisation and the values that help people achieve the organisations

A

Formulate
Viewpoint

Vision mission and goals

23
Q

An organisations culture is often a __________ by a strong top leader

A

Reflection of the values

Advocates

24
Q

What are the tools to shape cultures

A 
Ceremonies
Stories
Symbols
Specialised language
Selection and socialization
Leaders daily actions
25
Q

What are the corporate cultures?

A

Adaptability
Bureaucratic
Clan
Desired outcome

26
Q

Adaptability is

A

Adjustment oriented

27
Q

Bureaucratic is

A

Consistency oriented

28
Q

Clan is

A

People oriented

29
Q

Desired outcome is

A

Results oriented

30
Q

What are the dimensions for corporate culturesv

A

Internal/external focus

Flexibility and stability

31
Q

Clan culture values

A 
Cooperation
Consideration
Agreement
Fairness
Social equality
32
Q

adaptability culture values

A 
Creativity
Experimentation
Risk
Autonomy
Responsiveness
33
Q

Bureaucratic culture values

A 
Economy 
Formality
Rationality
Order
Obedience
34
Q

Desired outcome culture values

A 
Competitiveness
Perfectionism
Aggressiveness
Diligence
Personal initiative
35
Q

Ethical values in organisations are strengthened and developed through

A

VLues based leadership

36
Q

Members learn about values from

A

Watching leaders

37
Q

Values based leaders generate a _______ and _____ from followers based on _____,______,_____ they demonstrate in

A 
High level of trust
Respect
Courage
Determination self sacrifice 
Upholding these values
38
Q

Leaders influence ethical values through

A

Formal systems
Programmes
Policies

39
Q

Code of ethics is a ______ of company’s

A

Formal statement

Ethical values

40
Q

Structures consists of _______ to encourage ethical behavior and assist employees in making right decisions

A

Positions or programmes

41
Q

Training programs ____ a written code of ethics

A

Supplement

42
Q

Whistle blowing policies is also known as

A

Disclosure mechanisms

Leadership (9 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions