CH12 Flashcards

1
Q

Content theorties

A

needs are the motivators

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2
Q

Process theories

A

thoughts and perceptions motivate behavior

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3
Q

Job design theories

A

Design jobs that lead to employee satisfaction and performance

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4
Q

Reinforcement theory

A

motivation is a function of behavioral consequences and not unmet needs

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5
Q

Acquired needs theory

A
  1. Achievement
  2. Affiliation
  3. Power
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6
Q

Self determination theory

A

people are driven to grow based on competence, autonomy, and relatedness

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7
Q

competence

A

need to feel qualified, knowledgeable, and capable of completing a goal or task

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8
Q

autonomy

A

people need to feel they have the freedom to determine what they want to do and how they want to do it

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9
Q

Relatedness

A

People need to feel a sense of belonging and attachment to others

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10
Q

Herzberg’s two factor theory

A

work satisfaction comes from hygiene factors and motivating factors

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11
Q

hygiene factors

A

job dissatisfactioin

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12
Q

Motivating factors

A

Job satisfaction

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13
Q

Process perspectives

A

thought processes people use when deciding how to act. Includes equity/justice theory, expectancy theory, and goal setting theory

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14
Q

equity theory

A

fairness and justice in social exchanges

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15
Q

fitting people to jobs

A

scientific management

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16
Q

fitting jobs to people

A

enlargement or enrichment