Business Environments Flashcards

Micro Environment element: Business Functions

1
Q

What does the business environment consist of?

A

Internally - Micro

External - Market and macro

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2
Q

What is the micro environment?

A

Includes all the factors β€˜β€™inside’’ the business that could affect the success or failure of the business.

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3
Q

What are the market and macro environments?

A

External to the business and include all the factors β€˜β€™outside’’ the business that could affect the success or failure of the business.

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4
Q

What makes up the micro environment?

A
  • Business functions
  • Business policy
  • Business culture
  • Resources
  • Structure
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5
Q

What are the 8 business departments?

A
  • Purchasing
  • Production
  • Public relations
  • Administration
  • Marketing
  • HR
  • Financial
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6
Q

What is the general management department responsible for?

A

Developing a strategic plan for the business in order to improve the overall performance and profitability of the business.

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7
Q

What is the vision?

A

What the road is like for the future based on the history and current situation of the business.

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8
Q

What is the mission?

A

Refinement of the vision and specifies the reason why the business exists. Values, etc.

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9
Q

What are the Goals of the business?

A

Long-term accomplishments that the business wants to achieve, while objectives are the short-term targets that must be achieved to assist the business in reaching the long-term goals.

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10
Q

What is a business strategy?

A

The business strategy describes the plan of action that has to be implemented to achieve goals and objectives.

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11
Q

What do management tasks include?

A
  • Planning
  • Organizing
  • Leading
  • Control
  • Communication
  • Coordination with other departments.
  • Decision-making
  • Delegating
  • Discipline
  • Motivating
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12
Q

How does the production function ensures the profit of the business is maximized?

A

By combining all the factors of production to make a product that will satisfy the needs of the target market.

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13
Q

What are the 3 producing methods that a business will have to choose between?

A

Mass production, batch production or jobbing as options.

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14
Q

How does the production function insure the product fits the needs of the consumer?

A

Ensuring the product is:

  • safe
  • reliable
  • durable
  • after-sales service is good.
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15
Q

Describe the product cycle.

A

Products developed overtime to meet the needs of the target market.

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16
Q

What is the function of the purchasing department?

A

Will ensure that the business has the necessary resources to attain its objectives.

17
Q

What does the purchasing department have to watch out for when purchasing?

A
  • PRICE
  • TIME
  • LOCATION
  • QUALITY
  • QUANTITY