Block 2 - Unit 7

Question 1

The two ways network outages are brought to our attention are _______ and _______

Answer 1

Discovered and reported

Question 2

Which network impairment detection is the “best case scenario?

Answer 2

Predicting an issue and resolving the issue with minimal downtime

Discovered

Question 3

The first step in collecting information is to ______

Answer 3

Talk to the user who reported it

Question 4

Which command is a useful tool for verifying the IP configuration of the computer? ______

Answer 4

ipconfig /all

Question 5

This command initiates an echo request to test network connectivity

Answer 5

ping

Question 6

The “tracert” command will show what two things?

Answer 6

Route of packet and time between hops

Question 7

A system or piece of equipment that is already physically installed in the network is called a _______

Answer 7

Hot spare

Question 8

_______ also simply called “spares”, are not pre-installed into the operational network

Answer 8

Cold spare

Question 9

The goal of network management is to ensure network __________ and minimize network _____________

Answer 9

Reliability and maintenance expenses

Question 10

What are the five results from a properly implemented network management system?

Answer 10

• Reduced downtime of net devices and systems
• Quick detection/correction of net problems
• Ability to predict problems
• Ability to log information for historical analysis
• Ability to perform an action when some pre-defined event has occurred

Question 11

List the five network management areas as defined by the International Organization of Standards

Answer 11

• Fault Management
• Configuration Management
• Accounting Management
• Performance Management
• Security Management
  (FCAPS)

Question 12

The goal of fault management is to ________, __________, ________ and _______ faults that occur in the network

Answer 12

Detect, isolate, correct and log

Question 13

________ Management is concerned with detecting network faults

Answer 13

Fault management

Question 14

Monitoring system configuration information and any changes that take place is the concern of ____________ Management

Answer 14

Configuration management

Question 15

Gathering network performance data to determine the efficiency of the current network describes what management function?

Answer 15

Performance management

Question 16

____________ Management is the ability to account for the resources consumed in a system

Answer 16

Accounting management

Question 17

This management function uses firewalls to monitor and control external access points to one’s network

Answer 17

Security management

Question 18

___________ management and _________ management work in tandem to detect and prevent fraudulent system usage?

Answer 18

Accounting management and Security management