Arranging and Directing - Questions Flashcards
The casket used in a Jewish Orthodox funeral service is called a/an: A. Aron B. Kriah C. Shivah D. Tallith
Aron
At the conclusion of a Greek Orthodox funeral service, the congregation will pass by the casket and: A. shake hands with the priest B. place a flower on the casket C. kiss the icon D. place rosary beads in the casket
kiss the icon
With what type of service would a Pall be utilized? A. Baptist B. Church of Latter-day Saints C. Lutheran D. Pentecostal
Lutheran
A general term designating a place suitable for the reception of a dead human body is a/an: A. tomb B. alcove C. abyss D. crevice
tomb
The decedent's social security number is required to be entered on a/an: A. death certificate B. burial-transit permit C. Christian burial permit D. embalming report form
death certificate
A speech about the character of a deceased person at the funeral service is known as a/an: A. eulogy B. homily C. sermon D. obituary
eulogy
What would be the proper way to close a phone conversation after taking a first call?
A. Thank you for calling.
B. We will be right there.
C. We will be there in approximately 20 minutes.
D. We will be there as soon as possible.
We will be there as soon as possible.
An unsolicited gift to a clergyman is called a/an: A. tip B. fee C. tribute D. honorarium
honorarium
The proper terminology for the placing of cremated remains into a final container is: A. interment B. inurnment C. entombment D. cremains interment
inurnment
On the evening of the visitation service, multiple cousins, friends and co-workers arrive at the funeral home early. They expect that you will direct them to the visitation area. As the immediate family has yet to arrive, what action is appropriate for you as the Funeral practitioner?
A. Allow them to proceed to the visitation area.
B. Direct them to wait outside of the building.
C. Explain that the immediate family has yet to arrive.
D. Contact the family and ask for direction.
Explain that the immediate family has yet to arrive.
An altar attendant is called a/an: A. deacon B. acolyte C. seneschal D. usher
acolyte
A cross with the image of the body of Christ superimposed is a: A. cross B. prie dieu C. crucifix D. crucible
crucifix
At the end of the service at the funeral home, you are preparing to transfer the casketed deceased to the church for continued services. As you verify your documentation regarding personal effects that are to remain with the deceased and those that are to be removed, you happen upon a yellow metal medallion in the decedents hand that is not in your documentation. What is the appropriate action for you to take at this time?
A. Continue to prepare the casket for closure as the time is getting short.
B. Remove the item and place it with the rest of the items to be removed.
C. Verify with a family member whether the item should stay or be removed.
D. Place the item within the clothing of the decedent.
Verify with a family member whether the item should stay or be removed.
The person who presides at the funeral service for the Church of Jesus Christ of Latter-day Saints is the: A. priest B. minister C. Worshipful Master D. bishop of the ward
bishop of the ward
Embalming is usually not practiced by people of which faith? A. Mormons B. Orthodox Judaism C. Liturgical Protestant D. Non-Liturgical Protestant
Orthodox Judaism
Which religious sect requests the use of the words "passed on" rather than "died or deceased" in the death notice of the obituary? A. Jewish Orthodox B. Christian Scientist C. Quaker D. Mormon
Christian Scientist
Under this condition a Veteran’s Burial Benefit can be paid directly to the funeral home:
A. only when funeral expense has been paid
B. for the funeral of persons who die on active duty
C. when the veteran’s body will be buried in a private cemetery
D. if a funeral home can demonstrate that a veteran’s funeral bill is unpaid
if a funeral home can demonstrate that a veteran’s funeral bill is unpaid
At the conclusion of a Greek Orthodox funeral service, the congregation will pass by the casket and: A. shake hands with the priest B. place a flower on the casket C. kiss the icon D. place rosary beads in the casket
kiss the icon
A funeral procession is also known as a: A. kriah B. convoy C. cortege D. caravan
cortege
When placing the casket on the lowering device, the casket bearers should grasp this portion of the handle: A. lug B. arm C. bar D. tip
bar
Traditionally, the name given to a symbolic cloth covering placed over the casket is a/an: A. pall B. cape C. veil D. interment cover
pall
A Protestant church designed so that the pulpit is centered in the sanctuary is called: A. baptismal B. non-liturgical C. communal D. eucharistic
non-liturgical
The United States flag that accompanies the body of a deceased military person should be presented to the: A. oldest brother B. surviving spouse or next of kin C. parent D. oldest son
surviving spouse or next of kin
A mournful poem or song of lamentation for the dead is a/an: A. eulogy B. elegy C. sonnet D. creed
elegy
The main body of the church where seating is provided is the: A. assemblage B. sanctuary C. nave D. narthex
nave
A monument which is erected to the memory of the dead, but containing no remains is a/an: A. epitaph B. cenotaph C. catacomb D. catafalque
cenotaph
The only non-declinable fee on the General Price List is the: A. casket handling fee B. basic service fee C. general facilities fee D. embalming fee
basic service fee
Which of the following disclosures are required on the GPL by the FTC Funeral Rule: A. reference to state laws B. casket handling fee C. general facilities fee D. right of selection
right of selection
If a consumer does not want to accept or look at the GPL:
A. you must inform them that they are required to accept a copy
B. the consumer must sign a waiver
C. the consumer must sign an affidavit of refusal
D. you do not have to do anything else
you do not have to do anything else
The indirect method of approach for casket selection requires: A. the funeral director's permission B. adequate pre-counseling C. proper lighting D. no written information
adequate pre-counseling
How many caskets should be shown in a casket selection room? A. 5-10 B. 8-12 C. 12-30 D. 20-40
12-30
In ordering inventory, the funeral home manager knows that the quantity to be purchased which minimizes total costs is the: A. inventory turnover B. cash discount C. quantity discount D. economic order quantity
economic order quantity
How can an FD develop an effective public relations campaign?
A. donate a large sum of money to a national charity
B. develop public presentations on the value of the funeral
C. become active in politics and run for a political office
D. offer free business advice to the community
develop public presentations on the value of the funeral
If a FH provides direct cremation, the Amended Funeral rule requires you to:
A. offer alternative containers or wood boxes
B. offer cremation containers at no charge
C. supply a rental casket for a funeral
D. offer only one package price for cremation
offer alternative containers or wood boxes
If a supplier offers a reduction of the price given for payment of an account within the time limits established by the sales contract, this is known as a: A. rebate B. consignment C. cash discount D. quantity discount
cash discount
The advantage of the declining price structure:
A. it is easy to use for the business
B. it provides quality for the consumer
C. makes a lower cost product available
D. CVI improves with higher priced caskets
CVI improves with higher priced caskets
