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health & social care - unit 2 > aim b > Flashcards

aim b Flashcards

1
Q

public sector care definition and examples

A

responsible for providing all public services in the UK (e.g. emergency services and healthcare, education & social care, housing and refuse collection)

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2
Q

information on the public sector

A
  • financed and directly managed by the government
  • primarily funded by taxation, and NI contributions
  • free to service users when they need them
  • the four countries that make up the NHS have different health systems (NHS England, H&SC in NI, NHS Scotland, NHS Wales)
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3
Q

NHS foundation trusts

A
  • treats NHS patients according to NHS quality standards
  • publicly funded
  • independent organisation
  • managed by a board of governors
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4
Q

adult social care

A
  • helps people stay independent, safe and well
  • publicly funded
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5
Q

childrens services

A
  • department that is responsible for supporting and protecting vulnerable children
  • publicly funded
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6
Q

GP practices

A
  • gives medical advice, vaccinations, examination, treatment, prescriptions & referrals
  • privately owned
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7
Q

primary healthcare

A
  • GPs, dentists, opticians, pharmacists
  • normally accessed directly by service user
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8
Q

secondary healthcare

A
  • hospital services, mental health services, community health services
  • normally accessed via GP, who makes a referral
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9
Q

tertiary healthcare

A
  • specialist, often complex services, e.g. spinal injury/hospice support
  • referred by professionals who have established the need
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10
Q

mental health foundation trusts

A
  • managed by community
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11
Q

community health foundation trusts

A

provide:
- adult & community nursing services
- health visiting and school nursing
- physiotherapy & OT
- palliative and end of life care
- walk-in / urgent care services
- specialist services e.g. sexual health/contraceptive services

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12
Q

support for 18+ with disabilities, mental health problems, frail

A
  • helping with cooking, cleaning and shopping
  • day centres to provide care, stimulation & company
  • sheltered housing schemes
  • residential care
  • respite care
  • training centres
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13
Q

voluntary sector

A
  • provided by independent charitable organisations
  • not for profit, surplus income is used to develop services
  • often uses volunteers
  • independently
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14
Q

sectors that private care providers may work in

A
  • private schools
  • nursery and pre-school services
  • hospitals
  • domiciliary day care services
  • residential and nursing homes for older people
  • mental health services
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15
Q

private sector

A

provided by a growing number of private companies

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16
Q

sectors that private care providers may work in

A
  • private schools
  • nurseries and pre-schools
  • hospitals
  • domiciliary care
  • residential and nursing homes for older people
  • mental health services
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17
Q

private sector companies are funded by

A
  • fees paid directly by service users
  • payments from health insurance companies
  • grants and other payments from central and local government
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18
Q

hospital departments

A
  • radiology (diagnosis & treatment using xrays)
  • geriatric (the frail, elderly)
  • paediatric (children)
  • oncology (people with cancer)
  • psychiatry (mental ill health)
  • orthopaedic (people with bone disorders)
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19
Q

examples of domiciliary services

A
  • making adaptations
  • providing company and arranging social activities
  • arranging transport from shops, doctors or hospial appointments
  • installing security equipment (e.g. alarm, entry phone, key box)
  • small maintenance jobs
  • delivery of meals
  • help with housework, cooking & gardening
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20
Q

day centres

A

specific client groups (elderly, disabled, mental health problems, dementia, visual impairment)

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21
Q

residential care

A

long term care of adults and children needing 24 hour care

e.g. people with learning difficulties, mental health problems, older pe

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22
Q

residential care home vs nursing home

A
  • residential: provides personal care e.g. washing
  • nursing: personal care but also 24 hour nursing care from qualified nurses
23
Q

hospice care

A
  • aims to provide quality of life for those with incurable/terminal illness
  • care may be available from when diagnosis is made until end of life
  • is holistic
  • may be extended to support during the bereavement period
24
Q

national eligibility criteria definition

A

criteria applied to decide whether a service user is entitled to support from the local authority social services

25
Q

personal budget / direct payments

A

a cash payment made directly to the service user so they can pay for an identified & necessary care service

26
Q

community care assessment

A

professional assessment of care needs provided by a local authority adult social services department

provides help & advice in accessing services to best meet the service users need

27
Q

carer’s assessment

A

assessment of the needs of informal carers providing support for vulnerable people

28
Q

self referral

A

person contacts a care provider requesting help

29
Q

3rd-party referral

A

friend, relative or neighbour contacts a HSC service on a person’s behalf

30
Q

professonal referral

A

HSC professional contacts another service provider to request support

31
Q

national eligibility criteria list

A

must consider: if needs arise from / are related to a physical or mental impairment or illness, make them unable to achieve 2 of below, cause a significant impact on the adult’s wellbeing

plus 2 of: inability managing nutrition, maintaining hygiene, toilet needs, dressing appropriately, moving around the home safely, keeping the home clean and safe, maintaining relationships, engaging in work/training/volunteering, safely using facilities in local community, carrying out caring responsibilities

32
Q

barriers to accessing health & care services

A
  • language
  • geographical barrier
  • financial
  • communication
33
Q

CQC

A

responsible for monitoring and inspecting health and socialc are services

34
Q

setting that the CQC monitors and inspects

A
  • NHS trust hospitals & independent hospitals
  • GP provision
  • clinics
  • dentists
  • residential care homes and nursing homes
  • domiciliary care services
  • community care provisions
  • mental health provision
  • accommodation for people requiring treatment for drug misuse
35
Q

NICE (national institute for health and care excellence)

A

provides guidance on current best practice in health and social care

publishes guidelines and advice that aims to control and improve hsc provision

36
Q

ofsted

A

regulates and inspects services that educate children, young people and adults, or care for children

37
Q

settings inspected by ofsted

A
  • state funded schools or colleges
  • adult education providers
  • initial teacher education
  • many private agencies that provide training in the workplace
  • education provisions in prison or the armed forces
  • nurseries, preschools, childminders
  • fostering and adoption agencies
  • settings providing residential care for children
38
Q

ofsted grades

A

1- outstanding
2 - good
3 - requires improvement
4 - inedaquate

39
Q

occupational health services

A

keep the workforce fit and healthy to carry out the duties of their job

assist employees to regain fitness after injury or illness

40
Q

how charities represent service users

A

they can represent by contacting or liaising with other official agencies

they also provide support if service users need to make a complaint

41
Q

patient groups

A

represent the needs of patients

support individuals making complaints

42
Q

pressure groups

A

people who come together to campaign to improve the services offered to their members

aim to influence public opinion and government decisions

43
Q

why the CQC requires providers to register

A
  • to complete checks to ensure they meet necessary standards of safety, and high standards of care
  • the services are continually monitored
44
Q

inspectors

A

from a diverse range of backgrounds

make judgments supported by robust evidence on the quality of the provision

45
Q

NMS (national minimum standards) published by

A

national regulators

46
Q

main sources of evidence in inspection

A
  • feedback from service users
  • written reports of care practice and procedures
  • information from other linked local organisations
  • records of complaints
  • on-site inspection of practical care provision
47
Q

response to regulation and inspection

A
  • previously unknown weaknesses in provision can make managers feel vulnerable or angry
  • care providers publish guidelines
  • following an inspection, regulator makes report
  • CQC publishes report of each inspection, and assigns as a rating
48
Q

changes in practice after an inspection

A
  • requiring improvements to provider’s policy and practice
  • issuing a requirement notice to set out what improvements the provider must make, and by when
  • making changes to provider’s registration to limit the types of care they can offer
  • pursuing a criminal investigation in serious cases
49
Q

how providers should implement codes of practice

A
  • must have a sufficient number of staff that meet service users’ needs at all times
  • must provide and support training and CPD so staff can carry out their role
  • new staff should complete an induction programme and meet Common Induction Standards within 12 weeks
50
Q

national occupational standards (NOS)

A
  • describe best practice
  • applicable throughout UK in HSC settings
  • underpins the code of practice
  • covers code of practice from professional bodies
51
Q

complaints

A
  • all care organisations have formal complaints procedures
  • when allegations of poor practice are made, they are first dealt with internally
  • in more serious cases, the regulatory body may be involved
52
Q

whistleblowing definition

A

a situation in which an employee reports poor or dangerous practice at their workplace to another organisation outside of their work setting

53
Q

trade unions

A

support professionals if accused of misconduct

or conflict with their employer

health & social care - unit 2 (3 decks)

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