Account Management, Billing & Support

Question 1

What are the six advantages of cloud computing?

Answer 1

Trading fixed expense for variable expense
Benefiting from AWS’s massive economies of scale
Eliminating the need to guess on capacity
Varying capacity based on demand using auto-scaling
Increasing speed and agility by not managing underlying infrastructure
Going global in minutes

Question 2

How can storage costs be optimized on AWS?

Answer 2

By using different S3 storage classes based on access frequency:
S3 Standard for frequently accessed data
S3 Standard Infrequently Accessed for less frequently accessed data
Glacier Flexible Retrieval for long-term storage
Glacier Deep Archive for archival or auditing purposes
S3 Intelligent Tiering for objects that automatically switch storage tiers based on usage frequency

Question 3

What are spot instances and when should they be used?

Answer 3

Spot instances can give up to a 90% discount on compute costs. They should be used when workloads have flexibility in terms of when they can run, start, and stop because they can be interrupted when AWS has a surplus of compute.

Question 4

What are reserved instances and how can they help control compute costs?

Answer 4

Reserved instances can discount compute rates up to 72%. They allow you to reserve capacity in advance and provide significant cost savings compared to on-demand instances.

Question 5

What is the most expensive type of data transfer on AWS?

Answer 5

Outgoing traffic to the public internet

Question 6

How can cost clarity be achieved in multi-account environments?

Answer 6

By using AWS organizations to get consolidated billing, bulk discounts, and shared reserved capacity. Additionally, cost analysis tools like AWS Budget, AWS Cost Explorer, and Cost and Usage Reports can be consolidated.

Question 7

How can you analyze costs by resource groups on AWS?

Answer 7

By grouping resources using tags and then filtering by those tags when using cost analysis tools.

Question 8

What support plan is required to achieve 24/7 phone and chat support?

Answer 8

A business support plan at a minimum.

Question 9

What support plan is required to access the full set of trusted advisor checks?

Answer 9

A business support plan.

Question 10

What support service can be leveraged to find AWS-certified freelancers?

Answer 10

AWS IQ marketplace.

Question 11

What support service provides a pre-configured security and operations management package?

Answer 11

AWS managed services.

Question 12

What support service provides access to specialized consultants who work for AWS?

Answer 12

AWS Professional Services.

Question 13

What support service is available for startups building on AWS?

Answer 13

AWS Activate for Startups, which provides support and free credits.

Question 14

Which S3 storage class class allows you to take advantage of cost-saving storage classes, even if you’re not sure how often your objects will be accessed?

1. S3 Intelligent Tiering
2. S3 Lifecycle Management
3. S3 Standard
4. S3 Storage Lens

Answer 14

S3 Intelligent Tiering can automatically move objects to cost-effective storage classes, which is great for cost savings when you have unknown access frequencies.

Question 15

Which of the following statements about the Business Support plan is true?

1. It is the cheapest support plan that includes guidance from Technical Account Managers
2. It is the cheapest support plan that includes white glove, concierge-like billing support.
3. It is the cheapest support plan that includes the full set of Trusted Advisor checks as well as 24/7 access to the phone or chat support team.
4. It is the cheapest support plan that includes receiving guidance from AWS Support.

Answer 15

At $100 per month, the Business Support plan is the cheapest plan that includes the full set of Trusted Advisor checks and 24/7 access to phone and chat support teams. These features are also available in Enterprise On-Ramp and Enterprise support plans.

Question 16

Your company has a batch workload that has to run at some point during the last week of each month, though the exact timing is flexible. It is designed to run on EC2 instances. It does not harm the completion of the batch process if an instance starts or stops unexpectedly. How can you achieve the most cost savings for this workload?

1. Use Standard Reserved Instances.
2. Use Convertible Reserved Instances.
3. Use Spot Instances.
4. Use Scheduled Reserved Instances.

Answer 16

Use Spot Instances.

Question 17

Your company has a business-critical application running on EC2 instances that must always be running. This workload is known and constant, and will not change in upcoming years. What is the best way to reduce the cost of these instances?

1. Use Standard Reserved Instances.
2. Use Scheduled Reserved Instances
3. Use Spot Instances
4. Use Convertible Reserved Instances

Answer 17

Use Standard Reserved Instances.
Scheduled reserved is for a specific scheduled time to run

Question 18

Which AWS service helps match you with AWS Certified freelancers and consultants?

1. AWS IQ
2. AWS Professional Services
3. AWS Managed Services
4. AWS Activate

Answer 18

AWS IQ

Question 19

Which of the following is NOT a benefit of AWS Organizations?

1. Consolidated Billing.
2. Share Reserved Instance capacity across your organization.
3. Centralize budgets and cost analysis in your multi-account environment.
4. Automate best practices for multi-account management.

Answer 19

AWS Organizations is the core service to achieve multi-account AWS environments, but AWS Control Tower is the service responsible for automating best practices.

Question 20

Which S3 storage class is best for objects that are accessed extremely infrequently (once per quarter or less), but still require millisecond retrieval time?

1. Glacier Deep Archive
2. Glacier Instant Retrieval
3. S3 Standard-IA
4. Glacier Flexible Retrieval

Answer 20

Glacier Instant Retrieval

Question 21

Your company wants to do extremely detailed analysis of cloud costs broken down by account, service, product, environment, and team, among other custom categories. How can they achieve this?

1. Group resources for each custom category into individual AWS accounts and do detailed cost analysis with Cost Explorer.
2. Group resources for each custom category into individual AWS accounts and do detailed cost analysis with data from Cost and Usage Reports.
3. Create resource groups using tags and do detailed cost analysis with data from Cost and Usage Reports.
4. Create resource groups using tags and do detailed cost analysis with Cost Explorer.

Answer 21

Create resource groups using tags and do detailed cost analysis with data from Cost and Usage Reports.