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AWS Certified Cloud Practitioner 2022 > Account Management, Billing and Support > Flashcards

Account Management, Billing and Support Flashcards

1
Q

What is AWS Organizations?

A

Is a Global Service that allows to create an Organization and manage multiple AWS accounts, where the main account is the master accounts while the others are children accounts.

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2
Q

What are some cost benefits of using organization?

A
  • Consolidated Billing across all accounts, single payment method.
  • Pricing benefits from aggreated usage (volume discount)
  • Pooling of reserved EC2 instances for optimal savings
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3
Q

For AWS Organizations, how can you restrict account privileges?

A

By using Service Control Policies (SCP)

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4
Q

what are the pricing models in AWS?

A
  • Pay as you go: pay for what you use, remain agile, responsive, meet scale demands
  • Save when you reserve: minimize risks, predictably manage budgets, comply with long-term requirements.
  • Pay less by using more: volume-based discounts
  • Pay less as AWS grows: as AWS grows in its infrastructure it has costs savings and pass them on customers
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5
Q

Which billing and costs tools coud be in the cathegory for Estimated costs in the cloud?

A
  • TCO Calculator

- Simple Monthly Calculator / Pricing Calculator

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6
Q

Which billing and costs tools coud be in the cathegory for Tracking costs in the cloud?

A
  • Billing Dashboard
  • Cost Allocation Tags
  • Cost and Usage Reports
  • Cost Explorer
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7
Q

Which billing and costs tools coud be in the cathegory for Monitoring against costs plans?

A
  • Billing Alarms

- Budgets

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8
Q

What are the characteristics of the TCO Calculator? (Total Cost of Ownership)

A

It allows to reduce the need to invest in large capital expenditures and provides a pay-as-you-go model.
It estimates costs savigs by providing detailed reports.
How it works is by comparing the costs of customer’s applications in an on-premises to AWS. (Migration process)

(IT IS DEPRECATED)

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9
Q

what does Simple Monthly Calculator / Pricing Calculator?

A

Simply Monthly Calculator was deprecated by June 30th 2020 and was replaced by AWS Pricing Calculator.

It estimates the costs for an entire arquitecture, you chose the services you want to include an it performs the costs estimation.

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10
Q

What does Billing Dashboard do?

A

It shows a high level dashboard for showing the costs for the current month, it also shows the top free tier services usage.

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11
Q

What Cost Allocation Tags are used for?

A

Are used to track customer’s AWS costs on a detailed level and group them together.

Is it possible to use AWS autogenerated tags that start with prefix “aws”, or user-defined tags that start with prefix “user”.

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12
Q

What utility have the Cost and Usage Reports?

A

They contain the most comprehensive set of AWS cost and usage data available.
Can be integrated with Athena, Redshift or QuickSight

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13
Q

What is the Cost Explorer?

A

Is a visual tool that allows to create custom reports to analyze costs and usage data, it contains hourly and resource level details.

It allows to choose an optimal Savings Plan and to Forecast usage up to 3 months based on previous usage.

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14
Q

In wich regions is stored the billing data metric?

A

us-east-1

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15
Q

What are AWS Budgets used for?

A

Are used for creating budgets and send alarms when costs exceeds the bugget.

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16
Q

What are the 3 types of budgets available?

A

Usage, Cost and Reservation and Savings Plan

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17
Q

What does Trusted Advisor do?

A

It performs an AWS account assestment by analyzing and providing recommendations for:

Cost optimization
Performance
Security
Fault Tolerance
Service Limits

These are also know as core checks, the ones available if no support plans are active.

18
Q

For trusted advisor what are the benefits of Business and Enterprise support plans?

A

FULL trusted Advisor is available for Business and Enterprise support plans which gives:

  • Ability to set CloudWatch alarms whitin reaching plans
  • Programmatic Access using AWS Support API
19
Q

Characteristics of the AWS Basic Support Plan

A
  • Customer service and Communities - 24x7 access to customer service, documentation, whitepapers, and support forums.
  • AWS Trusted Advisor - Access to the 7 core Trusted Advisor checks and guidance to provision your resources following best practices to increase performance and improve security.
  • AWS Personal Health Dashboard - A personalized view of the health of AWS services, and alerts when your resources are impacted.
20
Q

Characteristics of the AWS Developer Support Plan

A

All AWS Basic Support Plan plus:

  • Business hours email access to Cloud Support Associates.
  • Unlimited amount of cases and have 1 primary contact on customers account

Based on the case severity there are different response times:

  • General guidance < 24 business hours
  • System impaired (something not working): < 12 business hours
21
Q

Characteristics of the AWS Business Support Plan

A
  • Intended to be used for production workloads
  • Trusted Advisor - Full set of checks + API access
  • 24x7 phone, mail, and chat access to Cloud Support Engineers
  • Unlimited cases / unlimited contacts
  • Access to Infrastructure Event Management for additional fee

Based on the case severity there are different response times:

  • General guidance < 24 business hours
  • System impaired (something not working): < 12 business hours
  • Production system impaired: < 4 hours
  • Production system down: < 1 hour
22
Q

Characteristics of the AWS Enterprise Support Plan

A

Intended for mission critical workloads
AWS Business Support Plan plus:
- Access to Technical Account Manager (TAM)
- Concierge Support Team (for billing and account best practices)
- Infrastructure Event Management, Wll-Architected and Operations Reviews

Based on the case severity there are different response times:
- Business-critical system down: < 15 minutes

23
Q

Mention Account best practices:

A
  • Operate multiple accounts using Organizations
  • Use Service Control Policies to restrict account power
  • User Tags and Cost Allocation Tags for easy management and billing
  • IAM guidelines: MFA, least-privilege, password policy, password rotation
  • Config to record all resources configurations and compliance over time
  • CloudFormation to deploy stacks across accounts and regions
  • Trusted Advisor to get insights, Support Plan adapted to customers needs
  • Send Service Logs and Access Logs to S3 or CloudWatch Logs
  • CloudTrail to record API calls made within your account
  • If your account is comprimised: change the root password, delete and rotate passwords / keys, contact AWS support
24
Q

Free services and free tier in AWS

A 
IAM
VPC
Consollidated Billing
Elastic Beanstalk *
CloudFormation *
ASG *
  • you pay for resources created
25
Q

Which services are free to use in AWS?

a) IAM, VPC, Consolidated Billing, and Elastic Beanstalk
b) Elastic Beanstalk, CloudFormation, Auto Scaling Groups, and Lambda
c) SNS, SQS, IAM, VPC
d) All services have a free tier included

A

a) IAM, VPC, Consolidated Billing, and Elastic Beanstalk

These services are free to use. Be careful, the resources created in Elastic Beanstalk (as well as in CloudFormation and Auto Scaling Groups) are not free.

26
Q

CloudFront pricing is the same in every geographic region.

True or False

A

False

CloudFront pricing is different across different geographic regions.

27
Q

When you reserve, the larger the upfront payment, the smaller the discount.

a) True
b) False, the upfront payment does not matter on the discount
c) False, the larger the upfront, the bigger the discount

A

c) False, the larger the upfront, the bigger the discount

When the upfront payment is higher, the discount is bigger.

28
Q

Which of the following is NOT a pricing factor in S3?

a) Storage class
b) Data transfer into S3
c) Object size
d) Type of requests

A

b) Data transfer into S3

Inbound data transfer in the S3 region is free.

29
Q

A company would like recommendations regarding their performance, security, and fault tolerance. What can it use?

a) Inspector
b) Config
c) Trusted Advisor
d) Technical Account Manager

A

c) Trusted Advisor

AWS Trusted Advisor is an online tool that provides you real time guidance to help you provision your resources following AWS best practices, including performance, security, and fault tolerance, but also cost optimization and service limits.

30
Q

Which of the following is INCORRECT regarding AWS Organizations?

a) Manage multiple AWS accounts
b) Consolidated billing across all accounts
c) Volume discounts from aggregated usage
d) Faster access to the AWS support

A

d) Faster access to the AWS support

AWS Organizations does not offer faster access to the AWS Support.

31
Q

EBS Snapshots are added cost in GB per month.

True or False

A

True

The added data storage by EBS Snapshots are added cost in GB per month to EBS pricing. Other EBS pricing factors are: Volume type, Provisioned storage volume, IOPS, etc.

32
Q

What is the most cost-effective option to have 24x7 phone, email, and chat support?

a) Basic Support Plan
b) Developer Support Plan
c) Enterprise Support Plan
d) Business Support Plan

A

d) Business Support Plan

Business Support Plan is the most cost-effective option that offers 24x7 phone, email, and chat support.

33
Q

You are running an on-demand Linux EC2 instance, what timing is applied regarding billing?

a) Pay per minute
b) Pay per hour
c) Pay per day
d) Pay per second

A

d) Pay per second

With Linux EC2 instances, you pay per second of compute capacity. There is also a minimum of 60s of use.

34
Q

Which pricing model allows you to minimize risks, predictably manage budgets and comply with long-term requirements, and is available for EC2, DynamoDB, ElastiCache, RDS, and Redshift?

a) Pay as you go
b) Pay less as AWS grows
c) Pay less by using more
d) Save when you reserve

A

d) Save when you reserve

Reservations are available for EC2 Reserved Instances, DynamoDB Reserved Capacity, ElastiCache Reserved Nodes, RDS Reserved Instance, Redshift Reserved Nodes. Reservations allow you to minimize risks, predictably manage budgets and comply with long-term requirements.

35
Q

What can you use to estimate the cost of your architecture solution?

a) Simply Monthly Calculator / Pricing Calculator
b) Cost and Usage reports
c) Total Cost of Ownership (TCO)
d) Trusted Advisor

A

a) Simply Monthly Calculator / Pricing Calculator

The AWS Simple Monthly Calculator is an easy-to-use online tool that enables you to estimate their architecture solution monthly cost of AWS services for your use case based on your expected usage. It is being replaced by AWS Pricing Calculator.

36
Q

The Enterprise Support Plan comes with a business-critical system down response under 15 minutes and offers access to a Technical Account Manager, as well as a Concierge Support Team.

True or False

A

True

The Enterprise Support Plan comes with a business-critical system down response under 15 minutes and offers access to a Technical Account Manager, as well as a Concierge Support Team. It is the only plan to have these features.

37
Q

A company is not sure whether or not it is cost-effective to migrate to the AWS Cloud. Which service can help the executive board make a decision?

a) Simply Monthly Calculator
b) Total Cost of Ownership (TCO)
c) Billing dashboard
d) Cost Explorer

A

b) Total Cost of Ownership (TCO)

The TCO calculators allow you to estimate the cost savings when using AWS and provide a detailed set of reports that can be used in executive presentations.

38
Q

Which RDS pricing option is the most cost-effective if you need capacity for 3 years?

a) on-demand
b) Spot instances
c) Dedicated Instances
d) Reserved Instances

A

d) Reserved Instances

Reserved Instances are good and more cost-effective (up to 69% discount compared to On-demand pricing, depending on the upfront) for long workloads. You can reserve instances for 1 or 3 years in RDS.

39
Q

What do Resource Groups rely on to group your resources?

a) Labels
b) Categories
c) Tags
d) Stickers

A

c) Tags

You can assign metadata to your AWS resources in the form of tags. Tags can help you manage, identify, organize, search for, and filter resources.

40
Q

A company would like to choose the best Savings Plan and forecast its cost in the next 3 months. Which AWS service can help?

a) Cost and Usage Reports
b) Budgets
c) Cost Explorer
d) Forecast

A

c) Cost Explorer

Cost Explorer can be used to forecast usage up to 3 months based on the previous usage. It can also be used to choose an optimal Savings Plan. Cost Explorer has an easy-to-use interface that lets you visualize, understand, and manage your AWS costs and usage over time.

41
Q

What can you use to get alerts when your costs and usage are exceeding or are forecasted to exceed your budgeting amount?

a) CloudWatch Billing Alarms
b) Budgets
c) Cost and Usage Reports
d) Billing Dashboard

A

b) Budgets

AWS Budgets gives you the ability to set custom budgets that alert you when your costs or usage exceed (or are forecasted to exceed) your budgeted amount. Difference with CloudWatch Billing Alarms: CloudWatch Billing Alarms only send alerts when your costs and usage are exceeding your budget, not when it is forecasted to exceed your budget, while AWS Budgets does both.

AWS Certified Cloud Practitioner 2022 (18 decks)

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