7-9

Question 1

What is a hierarchy

Answer 1

A system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers and others who are responsible to that person

Question 2

What is chain of command

Answer 2

The line of authority that moves from the top of the hierarchy to the lowest level

Question 3

What is bureaucracy

Answer 3

The term for an organization with many layers of managers

Question 4

What is decentralized authority

Answer 4

When decision-making is delegated to lower-level managers and employees more familiar with local conditions

Question 5

What is centralized authority

Answer 5

Decision-making is concentrated at the top level of management

Question 6

What is a tall organizational structure

Answer 6

Adding layer after layer of management

Question 7

What is flat organizational structure

Answer 7

Fewer layers of management and abroad span of control

Question 8

What is production

Answer 8

The creation of finished goods and services using the factors of production which are land labor capital entrepreneurship and knowledge

Question 9

What are the factors of production

Answer 9

Land labor capital entrepreneurship and knowledge

Question 10

What is production management

Answer 10

Describing production management activities that help firms create goods

Question 11

What is operations management

Answer 11

Specialized area in management that converts or transforms resources including human resources like the logical skills and innovations into goods and services

Question 12

What is form utility

Answer 12

The value producers add to materials in the creation of finished goods and services such as by transforming silicon into computer chips or putting services together to create a vacation package

Question 13

What is C a D or computer aided design

Answer 13

Computers helping to design products in a process called computer aided design

Question 14

What is CIM

Answer 14

Computer integrated manufacturing

Question 15

What is lean manufacturing

Answer 15

The production of goods using less of everything that in mass production

Question 16

What is facility location

Answer 16

The process of selecting a geographic location for a company’s operations

Question 17

What is facility layout

Answer 17

The physical arrangement of resources including people to most efficiently produce goods and provide services to customers

Question 18

What is six Sigma quality control

Answer 18

The process some managers used to continually monitor all phases of production six Sigma sets a benchmark of 3.4 defects per million opportunities to text potential problems to prevent their occurrence

Question 19

What is the difference between ISO 9000 and ISO 14,000

Answer 19

ISO standards are set by European Union it demands that companies that want to do business with the EU be certified by ISO standards ISO 9000 is the common name given to quality management and assurance standards ISO 14,000 is a collection of the best practices for managing and organizing impact on the environment

Question 20

What is a pert diagram

Answer 20

Program if valuation and review technique. A part diagram has a critical path pizza

Question 21

Just-in-time inventory control

Answer 21

Jay IT systems keep a minimum of inventory on the premises and deliver parts supplies and other needs just in time to go on assembly lines

Question 22

What is the economies of scale

Answer 22

The term refers to the fact that companies can reduce their production cost by purchasing raw materials in bulk

Question 23

What is the swot analysis

Answer 23

Assessing your potential strengths weaknesses opportunities and threats

Question 24

What are the four forms of planning

Answer 24

Strategic tactical contingency and operational

Question 25

What is the difference between a vision and mission statement

Answer 25

A vision is more than Nicole it’s a broad explanation of why the organization exists and where it’s trying to go. A mission statement outlines the organizations fundamental purposes and addresses organization self-concept philosophy long-term needs customer needs social responsibility nature of the product or service.

Question 26

What are the differences between goals and objectives’s

Answer 26

Goals are broad long-term accomplishments and organization wishes to attain. objectives are specific short-term statement detailing how to achieve the goals

Question 27

Describe strategic tactical operational and contingency planning

Answer 27

Strategic planning is done by top management and determines the major goals. Tactical planning is the process of developing detailed short-term statements about what is to be done who is to do it and how. Operational planning is the process of setting work standards and schedules necessary to implement the companies tactical objectives. Contingency planning is a process of hearing alternative courses of action the firm can use in case it’s primary plans do not work out.

Question 28

What is transparency

Answer 28

The presentation of the companies facts and figures in a way that is clear and apparent to all stakeholders.

Question 29

What is the autocratic leadership style

Answer 29

Making managerial decisions without consulting others.

Question 30

What is participative Democratic leadership

Answer 30

Involves managers employees working together to make decisions

Question 31

Is free reign leadership

Answer 31

Manager set objectives and employees are free to do whatever is appropriate to accomplish these objectives

Question 32

What is decision making

Answer 32

Planning and all other management functions required decision-making decision-making is choosing among two or more alternatives which sounds easier than it is rational decision-making model is a series of steps managers often follow to make logical intelligent and well-founded decisions think of the steps as the 60s of decision-making

Question 33

What are the 6 Ds of decision-making

Answer 33

Defined the situation to describe and collect needed information three develop alternatives for decide which alternative is best five do was indicated begin implicate Tatian six determine whether the decision was a good one and follow up

Question 34

What is the difference between cross functional self management teams and yeah what is the difference between those things

Answer 34

Cross functional self managed teams or groups of employees from different departments who work together on long-term basis as opposed to temporary teams established matrix style organizations. Self manage means they are empowered to make decisions about management approval.

Question 35

What are core competencies

Answer 35

When a firm has completed its outsourcing process the remaining functions are its core competencies. Benchmarking compares and organizational practice and process against the world’s best. Young people today are called digital natives.

Question 36

What is facility layout

Answer 36

Facility layout is the physical arrangement of resources including people to most efficiently produce goods and provide services for customers

Question 37

What is M RP and ERP

Answer 37

Materials requirement planning. Enterprise resource planning.

Question 38

What are some examples of production layouts

Answer 38

Process, cellular or module layout, fixed position layout

Question 39

What are the four functions of management

Answer 39

Planning leading organizing controlling