3.2- IT and the Workplace

Question 1

Artificial intelligence

Answer 1

Simulation of human decision making processes by a computer system that is programmed to react from input from sensors

Question 2

Decentralisation of labour

Answer 2

Concept whereby ICT has made it possible for people to work from remote locations instead of being tied to specific location

Question 3

Graphic designer

Answer 3

Someone who designs the ‘look’ of a product or solution, such as physical packaging or the visual/spatial aspects of a program or website

Question 4

Mobile office

Answer 4

Concept whereby the tools of your business are carried around with you, allowing you to perform common office functions while on the move

Question 5

Network admin

Answer 5

Someone who manages network from the software perspective- typically working on a server and using the management tools provided by a network OS

Question 6

Office automation

Answer 6

Process whereby certain routine office processes carried out without human intervention

Question 7

Outsourcing

Answer 7

Contracting specialist businesses to run aspects of own business that are essential for proper functioning, but that don’t fall within own area of expertise

Question 8

PC technician

Answer 8

Someone who assembled, upgrades, repairs computer hardware

Question 9

Programmer

Answer 9

Someone who writes code to create or maintain software, often as part of a team with other programmers and IT specialists

Question 10

Robotics

Answer 10

Performance of physical tasks- commonly repetitive or dangerous ones- by computer-controlled machines rather than by humans

Question 11

Security consultant

Answer 11

Someone who critically evaluates the security aspects of business, then designs/recommends appropriate solutions

Question 12

Systems analyst

Answer 12

Someone who performs the ‘interface’ function between client and programmer, analysing the requirements of the client as a list of specs for the programmer who will create the software solution

Question 13

Telecommuting

Answer 13

Working in decentralised locations, but using modern communication occasionally to ‘check in’ at the physical office

Question 14

Virtual office

Answer 14

Fixed physical address, containing minimal office setup such as reception desk and meeting room, shared space for people who otherwise work from mobile office

Question 15

Web author

Answer 15

Someone who uses a variety of tools to plan, structure, create, maintain website