2.5 Communication Methods Flashcards
What are the 3 text based communication methods and give advantages / disadvantages?
SMS : Sent through cellular/satellite networks and are useful for short messages and doesn’t require and internet connection as it is sent through a cellular / satellite network. HOWEVER, it may cost money per text. Doesn’t support multimedia e.g video and images
Email : Useful for sending information to multiple users. Can attach videos / images. HOWEVER, emails can be sent to spam, emails are prone to phishing attacks.
Instant Messaging : Messages that are sent over through the internet and instantly received and sent. Attachments and hyperlinks can be sent. HOWEVER, less useful for formal interviews and require an internet connection to be sent / received.
What are the 4 voices based communication methods and advantages and disadvantages?
Cellular : Can hear how something is said and fastest communication method, HOWEVER, signal may be impacted by location.
Teleconference : Allows groups of people to communicate at once. HOWEVER, people may speak over each other and also signal could also impacted due to internet
VoIP : Allows for calls to be made over the internet as well as cheaper than using cellular network. HOWEVER relies on internet connection.
Personal Assistant : Virtual AI systems have voice recognition and respond to commands and add / organise events, messages. HOWEVER, may misunderstand commands and also rising privacy concerns
What are the online communication methods and give advantages and disadvantages?
Video conference : Useful for interviews to see other people and their body language. HOWEVER, a poor connection will result in low quality video.
Social Media : Businesses can share information to a large audience and posts and can be in different formats. HOWEVER, businesses have to be cautious with what they post and how they respond to customers.
Blog / Video : Share information with followers through video and text. Blogs can unite people with similar interests. HOWEVER, takes a lot of effort and requires good behaviour.
