2: Focusing on Interpersonal & Group Communication Flashcards
1
Q
Define interpersonal intelligence
A
2
Q
Define stroke in terms of business communication
A
3
Q
What is directive behavior and list some characteristics that may be seen in a work space
A
4
Q
What is supportive behavior and list some characteristics that may be seen in a work space
A
5
Q
A
5
Q
What is total quality management and give an example
A