1.4 managing people Flashcards
staff as an asset
define leadership
the action of leading a group of people or organisation
define management
the process of dealing with or controlling things or people
list leadership styles
autocratic, democratic, paternalistic, laissez-faire
autocratic leadership
leaders tell their employees what they want done and how without getting advice from their followers
democratic leadership
offer guidance to group members but participate in the group and allow advice from other members
paternalistic leadership
a dominant authority figure who makes the right decision for the employees they are responsible for treats them like they are part of a large extended family
laissez-faire leadership
employees carry out activities and make decisions freely