13A. Teamwork Flashcards
1
Q
Conflict Management Styles
A
- Accommodating
- Avoiding
- Competing (forcing)
- Collaborating
- Compromising
2
Q
Situational Factors to Conflict
A
- Communication Factors
- Personal Factors
- Structural Factors
3
Q
Team Development Stages
A
- Forming
- Storming
- Norming
- Performing
4
Q
Forming Stage
A
- Transition from individual to member status
- Explore boundaries
- Initial period of uncertainty
5
Q
Storming Stage
A
- Resist need for collaboration
- Team members argue
- Conflicts begin to arise
6
Q
Stage: Performing
A
- Diagnosing and solving problems
7
Q
Trust
A
- Core of all healthy team interaction
8
Q
Key Word: Conflict
A
- Frustration of an important concern, whether real or perceived
9
Q
Stage: Norming
A
- Team begins to work out their differences
- Team members establish cohesiveness & commitment
10
Q
Brutal Honesty
A
- NOT how team members should respond to one another
11
Q
Key Word: Cooperation
A
- Yields synergistic results
- Reduces exerted effort
- Breeds shared ownership
- Increases team pride
