13 Power and Politics Flashcards

contrast leadership and power

1
Q

Define

power (in OB)

Power and Politics

A
  • refers to the capacity that A has to influence the behavior of B, so that B acts in accordance with A’s wishes
  • someone can thus have power, but not use it
  • it has capacity and potential

Power and Politics

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2
Q

Complete the statement

The most important aspect of power is …

Power and Politics

A
  • that it is a function of dependence
  • dependence, in turn, is based on alternatives the B perceives and the importance B places on the alternatives that A controls

Power and Politics

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3
Q

Main difference

leadership vs power

Power and Politics

A

power does not require goal compatibility; only dependence. This means it can control behavior as opposed to being consonant with it.

1 leadership requires some congruence between goals of the leader and those being lead. (a lack of complete control)
2 direction of influence—focuses on the downward influence on followers.
* this minimizes the importance of lateral and upward influence patterns.

3 leadership emphasizes style

Power and Politics

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4
Q

List

three bases of formal power

Bases of Power

A
  1. coercive power — power base that depends upon fear of the negative result
  2. reward power — compliance achieved based upon the ability to distribute rewards seen as valuable
  3. legitimate power — power received as result of position in a formal hierarchy

Bases of Power

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5
Q

Which form of formal power is the broadest in scope?

Bases of Power

A

legitimate power

Bases of Power

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6
Q

List

forms of personal power

Bases of Power

A
  1. expert power — influence based upon special skills or knowledge
  2. referent power — influence based upon identification with a person who has desirable resources or personal traits

Bases of Power

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7
Q

source / development

referent power

Bases of Power

A

develops out of admiration of another and a desire to be like that person

Bases of Power

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8
Q

Identify

which bases of power are most effective

Bases of Power

A

Personal power
* expert
* referent

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9
Q

source

dependence in power

Bases of Power

A

dependence increases when the resource you control is:
* important
* scarce
* non-substitutable

Bases of Power

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10
Q

Concept

one tool to assess the exchange of resources and dependencies within an organization

Bases of Power

A

social network analysis—sociogram

Bases of Power

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11
Q

Identify difference

organization chart vs sociogram

Bases of Power

A

organizational chart shows the flow of authority
sociogram shows the flow of resources

Bases of Power

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12
Q

Purpose

sociograms and social networks in OB

Bases of Power

A

used to identify powerful brokers who exert the strongest influence on many groups, and address these key individuals

Bases of Power

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13
Q

Identify

research has identified nine distinct influence tactics

Bases of Power

A

rational persuasion — present logical arguments
inspirational appeals — developing emotional commitments
consultation—involving the target in the decision
exchange—rewarding the target with benefits

coalitions—enlisting others
legitimacy — relying upon your authority position
ingratiation—using flattery
pressure—warnings, demands, threats

personal appeals—asking for compliance

Bases of Power

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14
Q

preferred power tactics

unique to upward influence

Bases of Power

A

rational persuasion

Bases of Power

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15
Q

preferred power tactics

unique to downward influence

Bases of Power

A

inspirational appeals
pressure

Bases of Power

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16
Q

preferred power tactics

unique to lateral influence

Bases of Power

A

personal appeals

Bases of Power

17
Q

preferred power tactics

common among downward and lateral influence

Bases of Power

A
  • consultation
  • ingratiation
  • exchange
  • legitimacy

Bases of Power

18
Q

Define

political behavior

Political Behavior

A

Activities that are not required as part of a person’s formal role in the organization but that attempt to influence the distribution of advantages and disadvantages

Political Behavior

19
Q

List

individual factors that influence political behavior

Political Behavior

A
  • high self-monitors
  • high Machiavellian personality
  • organizational investment
  • perceived job alternatives
  • expectiations of success

Political Behavior

20
Q

List

organizational factors that influence political behavior

Political Behavior

A
  • promotion opportunities
  • low trust
  • role ambiguity
  • unclear performance evaluation system
  • high performance pressures
  • self-serving senior managers

Political Behavior

21
Q

Concept

If $15,000 is distributed among five employees for raises, an employee who gets more than $3,000 takes money away from the others.

Political Behavior

A

zero-sum approach

Political Behavior

22
Q

List

responses to organizational politics

Political Behavior

A
  • decreased job satisfaction
  • increased anxiety and stress
  • increased turnover
  • reduced performance

Political Behavior

23
Q

Fill in the blank

when employees see politics as a threat, they often respond with ____.

Political Behavior

A

defensive behaviors

Political Behavior

24
Q

Concept

When individuals attempt to control the impressions that others form of them

Political Behavior

A

impression management

Political Behavior

25
Q

List

impression management techniques

Political Behavior

A
  • conformity
  • favors
  • excuses
  • apologies
  • self-promotion
  • enhancement
  • flattery
  • exemplification

Political Behavior

26
Q

techniques that reduce impression management in interviews

Political Behavior

A
  • interview questions were written out in advance
  • questions were strictly focused on qualifications
  • the interview itself was more structured

Political Behavior