1.1: Communicating with diverse populations

Question 1

Diversity can be judged using the Global Diversity Desk Reference, which consists of 4 layers:

Answer 1

A persons personality
A persons internal dimensions
External factors which will influence them
Organisational factors that will influence them

Question 2

According to the census data 2021 for NSW:
29.3% of People are born overseas?
T or F

Answer 2

T

Question 3

According to the census data 2021 for NSW:
40% speak English at home
T or F

Answer 3

F. Its 67.6%

Question 4

According to the census data 2021 for NSW: 20% of ATSI speak an ATSI language at home?
T or F

Answer 4

F. Its 1.9%

Question 5

According to the census data 2021 for NSW:
More than 50% are Christian?
T or F

Answer 5

F. 47.6%

Question 6

Define culture:

Answer 6

Integrated pattern of human behaviour

Question 7

Define ethnicity

Answer 7

Sense of personhood

Question 8

Define diversity

Answer 8

A pattern of behaviour

Question 9

Whats cultural competency?

Answer 9

Acquiring basic knowledge required to effectively operate in a culturally diverse environment

Question 10

Whats a CALD background?

Answer 10

Culturally and Linguistically Diverse

Question 11

What are the barriers to communication?

Answer 11

Language differences
Culture
Non-verbal communication
Stereotyping
Discrimination
Stress
Organisational constraints
The human factor
Resistance to change