100 Question Test (State Board Theory) Flashcards
Energy in food is measured by:
calories
The science that studies relationships between people and their work environment is called:
ergonomics
A condition that numbs and weakens the hands and can eventually affect the ability to work is called:
Carpal Tunnel Syndrome
What term describes the act of exchanging ideas, thoughts or feelings?
communication
The act of exchanging messages without speaking is called:
nonverbal communication
The outward reflection of inner feelings, thoughts, attitudes and values is called:
personality
A feeling or emotion toward something or someone is referred to as which of the following terms?
attitude
Proper conduct in relationships with employers, co-workers and clients is called:
professional ethics
What term identifies a desired objective that helps focus and define the path a career will take?
goal
Internship searching, job interviewing, and deciding on immediate activities that can be achieved are all concepts of a ___-term goal.
short
When using the job finding method of mailing out resumes, when should you include a cover letter?
always
What is considered to be the least important in deciding whether to accept a position at a skin care center?
the size of the skin care center
A discussion of an employee’s job performance that occurs at regular intervals with the manager of a skin care center is called a(n):
performance review
What term describes asking a client to make a future appointment before leaving the skin care center?
rebooking
What term refers to recommending and providing the best products for a client to purchase?
retailing
Aroma, specific ingredient, and size of container are all examples of product ____.
features
What a product will do to enhance the appearance or improve the condition of the skin is referred to as the product’s:
benefits
Displaying a minimum of two products on the front edge of a display shelf to create easy access and high visibility of the products is called:
facing the product
What term comprises all the property a person owns?
assets
On a personal financial statement, all the money owed is called:
liabilities
Savings account, checking account, and life insurance policy are all considered to be a part of an individual’s total ____.
assets
Assets minus liabilities equals:
net worth
Which of the following business types defines a business owned by one person who is in complete control?
sole proprietorship
A business owned by two or more persons is called a:
partnership
Which type of business is owned by shareholders or members who have funds invested in a company?
corporation
What is considered to be the most important factor to consider when opening a skin care business?
location
What is most likely the first step in gauging market need when developing a new skin care center?
determining how many skin care centers are in the area
What measurements per esthetician allow for an efficient working space?
120-150 square feet per esthetician
The reservoir of cash needed to stay ahead of creditors is called:
operating capital
A reserve of cash that can be drawn upon to meet operating expenses when a slow month or two occurs is called:
line of credit
Which type of rent allows owners to predict monthly expenses carefully?
fixed rent
A set dollar amount paid per month to the lessor plus a percentage of the skin care center’s total monthly income is called:
variable rent
Which type of insurance covers the cost of a lawsuit or settlement resulting from damage inflicted on a client during any service?
malpractice
What insurance policy is state-controlled and required by law?
worker’s compensation
All payments received from clients for services performed and home care products purchased are referred to as:
income
All the costs incurred in the day-to-day running of the skin care center are referred to as which of the following terms?
operating expenses
Utilities, supplies, cost of promotions, postage and taxes are identified as which of the following types of costs?
variable
If the skin care center’s income is greater than the operating expenses, the skin care center is considered to be operating at a(n):
profit
An estimate of what will be earned in revenues and what will be paid out in expenses is called a:
projection
What generally accounts for 50% of the expenses for a skin care center?
Salaries and commissions
What is the typical percent of income paid out for rent in a skin care center?
12%
A withholding tax that is a planned savings/retirement fund for every worker in the United States is called?
Social Security tax
A skin care center should keep all records of daily sales and services for at least:
6 months
What type of compensation is based on a percentage of the income an individual esthetician generates?
commission
Commission, salary, and ____ represent ways an employee can be paid in a skin care center.
salary-plus commission
Inventory is also referred to as which of the following terms?
stock in quantity
The most effective form of advertising is often:
word-of-mouth
The most selective and efficient form of advertising for a local business is considered to be:
direct mail
Which of the following items does a skin care center owner apply for before collecting tax on products or services sold?
State Sales Tax Permit
Insurance that provides coverage for actual skin care center equipment and the physical location is called:
property or premise
What habit helps stimulate blood circulation in the body?
Exercise
What energy-producing substances are contained in almost all foods?
Carbohydrates, proteins, fats
What should account for the greatest percentage of your daily nutrient intake?
Carbohydrates
The process of converting raw materials in the form of carbohydrates, fats and proteins into energy is known as ____.
nutrition
In addition to carbohydrates, proteins and fats, other essential nutrients the body needs are ____, ____, and ____.
water, vitamins and minerals
The applied science that deals with healthful living is ____.
hygiene
Promoting and preserving the health of the community is referred to as ____ ____.
public hygiene
The practice of proper ventilation, lighting, disinfection and storage of food is referred to as ____ ____.
public hygiene
Halitosis refers to…
bad breath
To maintain healthy teeth and gums and to prevent bad breath, it is necessary to practice ____ ____.
oral hygiene
The nails of an esthetician should be attractively manicured and ____.
short
A foot doctor is called a ____.
podiatrist
Body support and balance are results of good posture and wearing what type of shoes?
properly fitted, low, broad-heeled shoes
Usually the best choice of clothing for an esthetician is ____.
simplistic
Good posture reduces fatigue and help ____ ____ function properly.
internal organs
Varicose veins refers to ____ veins.
swollen
When sitting in a chair, it is important to do what with your back?
Keep it straight
Intended messages may be unclear with the use of poor ____.
grammar
What term describes being honest and saying the proper thing without being offensive?
Tact
The best topic of conversation with a client is…
the client’s lifestyle and beauty needs
How should an esthetician handle a complaint?
calmly and judiciously
Friendliness, a positive attitude and vitality are all part of a ____ ____.
pleasing personality
Can an attitude, which is a feeling or emotion, be changed?
Yes
Two key words to describe good teamwork are ____ and ____.
consideration and cooperation
Short-range goals identify where you would like your career to be in how many years?
1
Name, previous employment, and educational background are examples of information an applicant is required to provide on a ____.
resumé
Professional resumé writers recommend using what size font?
10-11 point
A necessary companion piece to the resumé that introduces you to the prospective employer is a ____ ____.
cover letter
What type of hair style promotes a professional image at a job interview?
Simple
Salaries, sales commission and paid holidays are all examples of ____ ____.
job benefits
