Thank you for taking the time to rate Brainscape!
From your rating, it’s clear that you had a disappointing experience with Brainscape and, in our eyes, that is as unacceptable as people who hawk loogies or spit on the sidewalk. (And if you’re one of them… please make different choices.)
Our mission is to make your study experience as seamless and efficient as humanly possible; yet, it would appear that we didn’t get you there, for which I humbly apologize.
And so I’d really like to ask: what was it? Was something you didn’t like, a feature you wish we had, or some kind of improvement that would have made your life easier? Whatever it was that soured your experience with Brainscape, please please let us know by:
- Reporting your issue
- Visit our Help Center, where you’ll find tons of articles and FAQ addressing the kinds of problems or questions you may have.
- Request a feature so we know what you'd like to see from Brainscape in the future: your feedback directly influences the improvements we prioritize!
Why take the time to do this? Because the single biggest driver of the improvements and features we prioritize and action is your feedback. In other words: we’re listening and, yes Scarlet, we do give a damn!
Once again, we’re sorry you had a poor experience with Brainscape. After all, we strive to be extraordinary and make learning for everyone as efficient and painless as possible. So, please let us know how we can improve your experience going forward.
Your opinion matters very much to us.